Unfriendly and Unprofessional Staff (Accommodation in general)

Name: jenikya

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Product:	Accommodation in general
Date:	18/05/04 (40 review reads)
Rating:

Advantages: location to city centre

Disadvantages: dirty rooms/noisy, staff is unfriendly/unprofessional, Internet problems

I had some horrible experiences with accommodation at Bournemouth University. In particular, I found staff unfriendly and professional. When I came to report problems, they treated me very rudely and did not give me the time of day. They also did not take action. I moved out because it was so bad. (The day I moved out, I said I'd return my key in the early evening cause I needed some transportation. An hour after meeting with them and signing to terminate my contract, they called me and demanded I return my key... they knew that I was waiting for transportation. Did they expect me to sit on the side of the road with my belongings and wait all afternoon before my friend could pick me up after his work?)

I still keep in contact with my flatmates. My flatmates are always mentioning the problems they have as well, with the staff and the rooms themselves. (For example, some cleaners through out some stuff that was not meant to be thrown out, and they charged everyone in the flat 7 quid to dispose of this.)

It is too bad because this problem has been lingering over my head for the whole year. I really don't want anyone else to have to go through this. It's been a nightmare, to say the least.

I wrote an article about these experiences. For full article, go here: http://www.jenikya.com/text/articles/cranborne.htm

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