Allensbank House-- terrible management! (Halls of Residence at Cardiff University in general)

Member Name: Melissa

Product:	Halls of Residence at Cardiff University in general
Date:	23/04/09 (387 review reads)
Rating:

Advantages: en suite

Disadvantages: Ineffective management that will ignore major problems

I'm an international postgrad living in Allensbank House, and it's my second year here-- and most assuredly, my last. This year, the management was taken over by Liberty Living, and it is their inability to manage problems that is driving me to a house share next year. The facilities are all right; the rooms are tiny, the kitchen is nowhere near big enough for 5 people, but the shower has a door so the bathroom won't flood. However, if you have any problems with your flatmates, then you are in serious trouble. I am forced to live with a drug addict who steals our food, blares music as a harassment tool and who has repeatedly threatened me, to the point where I have had to call the police. My other flatmates and I have asked repeatedly for him to be removed, I have filed complaints against him with the county council and with Cardiff uni, and the university have sent letters asking for his removal as well. All we are told is that he cannot be simply evicted, and, though I had been told before Easter break that my horrible flatmate would, in fact, be moved after he'd returned from the break, this has turned out to be false. Also, the formal letter from my flatmates and I requesting our criminal flatmate's removal? Was 'never received' by the site manager. Tonight, when I called down to the office to ask them to come up and get him to turn the music down, the 'senior student' refused. We are all trapped in a nightmarish situation, and none of us (apart from the horrible flatmate-- his parents are quite wealthy) can afford to break our contracts or switch rooms. So, if you are coming to Cardiff, it's a great school, but avoid Allensbank House like the plague.

Summary: Avoid Allensbank House like the plague