Aeroflot are awful (Aeroflot)

Member Name: TechnoGadgetGeek

Product:	Aeroflot
Date:	24/11/08 (108 review reads)
Rating:

Advantages: Cheap

Disadvantages: You gets what you pays for

When I have had to fly to Moscow, I have avoided Aeroflot since 2005. Their flight was late arriving into Heathrow, there was no information, and by the time we were airborne, all the food was dried out when reheated in the plane because it had been sitting in the supply trucks for longer than they'd planned.

There's just something about their service I hate: if you're Russian, you can take a massive amount of luggage on the flight without any questions or penalties; if you're from any other country, forget it!

I've been charged US$60 once for an oversized bag (from London, it only cost me 15 quid), I only had US$30 on me, so they (begrudgingly) accepted that. There was some guy from their baggage handling group standing next to the check-in desk, and he just collected the money before the check-in operator took it.

They spent 3 million quid on an image update - why didn't they spend that improving their operations??!! *confused*

I'd rather gargle razor blades than go with this lot again... They do fly into Moscow Sheremtyevo 2, but that's a story for another review...

Summary: Use only if you're desperately short of cash...