Newest Review: ... easily (which last a VERY long time without stopping), and this time on Aeroflot, my sister was unfortunate in getting a big one.... more
Aeroflop: Aeroflotting your way to death
Member Name: mattconnect
Advantages: A chance of survival
Disadvantages: Boring journey, rude staff
I was flying to Hong Kong a few years back on Aeroflot (changing at Moscow) and found it absolutely unacceptable. Before I even review this in depth, DO NOT USE THIS AIRLINE!!!
I thought KLM were bad, Aeroflot tops that BIG TIME.
~~~SEATING AND PLANE LAYOUT~~~
Plane facilities were basically non-existent. From London to Moscow was a fair few hours, and they had NO working television. The seats were cramped as hell (lucky I am thin), and I thought planes were standard. This was considerably worse than any other I've been on (and I've been on a fair few!!!). Even the toilets appeared to be smaller!!
But what was even worse than the seating were the rude and uncompassionate air hostesses.
Unfortunately me and my sister both get nosebleeds easily (which last a VERY long time without stopping), and this time on Aeroflot, my sister was unfortunate in getting a big one. Added to this was that the fasten seatbelt sign was on during turbulence. So as a sensible person, I press the "call air hostess" button. No one came. My sister desperately needed tissues, ice and a drink, so I got out my seat and approached the aisle bit, only to be told off by this grumpy old air hostess and told me to get back in my seat. She didn't even ask why I got out. It was an emergency and I had no other option but to cut her off and grab those much needed tissues and the belated ice and water which I obviously could not get myself.
I was most displeased and did not respond to their "Thank yous and goodbyes". They should be apologising.
~~~THE CHANGEOVER AT MOSCOW~~~
The changeover at Moscow was boring... four hours of sitting doing nothing. We did go round the shops and saw some cool things, but nothing more of interest. Was still a bit disgruntled by the service we received and already vowed never to use this again...
We were VERY unhappy at having to leave lovely Hong Kong, but to leave it with Aeroflot! Nooo! As we checked in, we were told that the flight was overbooked, and whether we would consider taking a Virgin Atlantic plane the following morning. Hallelujah, YES!!!
Not only did we get to stay one more day in Hong Kong, at the Airport Hotel in a luxury family suite plus free buffet lunch and dinner, we got to go by Virgin!! The return flight flew by...
And upon returning to the UK, our first newspaper bought had the front page of an Aeroflot plane. What happened? The flight departing Moscow (the one after the one we would've got on) had exploded...
It has been a real experience that time- one I care NOT to repeat!! It does provide a great story to tell, but seriously, do not go on this airline. Not only might you die of their planes exploding, you WILL die of boredom, or the harsh treatment of their air hostesses.
I'm sure since the time I went on, there have been SOME improvement, but don't risk it. Your life is worth MUCH more than a good deal!
Summary: AVOID AT ALL COSTS
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