Air Berlin

I used Air Berlin on a direct flight between Bangkok and Duesseldorf. The flight was very reasonable priced considered that I booked 4 weeks in advance and that is was a direct flight. I had to call the help desk due to problems with my credit card (my fault not theirs :-) ) and they were extremely helpful and friendly. A* for customer service! The flight however could have been better. The on board entertainment was less than average. The 3 movies that were shown were in German - not so good when you don't understand a word. Between these 3 movies where gaps during which no on board entertainment was offered. The meals were good and you could ...  Read the complete review

I spent last summer backpacking around europe with friends and travelled by various means including trains, ferrys and flights. By far the best airline we encountered was Air Berlin. We flew with Easy Jet, Vueling, Czech Airways and Ryan Air also but none could compare with Air Berlin. Flights were very reasonably priced, with maximum baggage allowance of 20kg. Both of the flights we took with them were punctual, staff on the desks in the airports and on the flights themselves were fluent in English and extremely friendly and helpful. Whats more, despite only being short flights of 1 and 2 and a half hours respectively, we were provided with food and drinks included ...  Read the complete review

Air Berlin is a 'semi-low-cost' airline based in Berlin, Germany, and has taken over several smaller German competitors over the past few years, making it part of the 4th biggest airline group in Europe. This month it won the World Travel Award in the category of "World's Leading Budget Airline" for the second year in succession. I've flown with Air Berlin many times, both as an alternative to Ryanair/Easyjet when flying between Britain and Germany, as well as for travelling within Germany (e.g. Berlin-Frankfurt, Berlin-Munich) or between Germany and other European destinations such as France, Austria and Spain. The UK airports served by Air Berlin ...  Read the complete review

Budget airlines do not come better than this one. Me and my husband had the chance to fly to Palma (Mallorca) using Air Berlin. I managed to find cheap flights for August, which can usually work out quite expensive. The only drawback is that I had to book a flight from London Stansted to Munster and then from Munster to Palma in order to suit the dates we wanted to fly on. From London Stansted you can fly to Nice, Barcelona, Palma, Stuttgart, Munich, Vienna, Milan, Rome, Zurich, Copenhagen, Berlin, Hamburg, Dusserdorf, Munster, Helsinki, Alicante, Malaga. They even fly to further destinations ie South America (Cancun, Punta Cana) or Bangkok and ...  Read the complete review

I flew with air berlin for the first time about 3 weeks ago (Dusseldorf to Stanstead, then vice versa). First and foremost, I was truly impressed with the brilliant customer service both ways. We arrived at the airport to check-in a little later than we had planned to. We tried using the self check in machines, but for some strange reason the supervisors of the check in queue (which was pretty huge) allowed us to cut the line and placed us at one of the desks. The check in staff were very helpful, and it was all over in a matter of moments! Check in is the most stressful time for me, so this was a really great first impression of the airline. We went through ...  Read the complete review