Air China

Air China does not willingly accommodate disabled persons. We traveled from SFO to Xi'an and back in July 2007. Even though wheelchair assistance had been requested ahead of time, it was not provided without a fuss. Worse yet, at some airports, passengers are taken by bus out on the tarmac, and expected to negotiate steep stairs to enter and leave the plane. I made it, but it was not fun. I have no idea what Air China would do with someone with no ambulatory ability whatsoever. Apparently they think disabled folks should just stay home. I was treated with disrespect, as they evidently did not believe me to be disabled, since I am not 98 years old, and ...

Recently my wife and I enjoyed a two week holiday in China with Voyages Jules Verne. We travelled to Beijing and back from London Heathrow on scheduled Air China flights. In addition, we had a few internal flights with Air China as well. Our outbound flight was aboard an Airbus A340 whilst the return was on a Boeing 747. Both flights were around 9½ hours duration in Economy Class. The first impression of both of these planes was that they were not in the first flush of youth. I'm not suggesting that they were falling apart. They were clearly in perfectly good working order. It's just that the interior did look a tad worn and maybe in need of a good ...

I am writing this for you on behalf of my brother who recently came to vist me in Sydney over the Christmas period and I don't mind if you don't rate it very highly I just wanted to share the experiance. We booked this flight with him through our travel agents, it was very expensive for an economy seat at around 1000 pounds but this was mainly due to the time of year he was traveling. He was flying via Bejing and the travel agent called Air China to confirm any visa requirements, a nice lady called Rebecca advised him that the only thing he needed was his Australian Tourist Visa to travel through Bejing. The day of the flight my brother checked ...