Air China

Air China does not willingly accommodate disabled persons. We traveled from SFO to Xi'an and back in July 2007. Even though wheelchair assistance had been requested ahead of time, it was not provided without a fuss. Worse yet, at some airports, passengers are taken by bus out on the tarmac, and expected to negotiate steep stairs to enter and leave the plane. I made it, but it was not fun. I have no idea what Air China would do with someone with no ambulatory ability whatsoever. Apparently they think disabled folks should just stay home. I was treated with disrespect, as they evidently did not believe me to be disabled, since I am not 98 years old, and ...  Read the complete review

Recently my wife and I enjoyed a two week holiday in China with Voyages Jules Verne. We travelled to Beijing and back from London Heathrow on scheduled Air China flights. In addition, we had a few internal flights with Air China as well. Our outbound flight was aboard an Airbus A340 whilst the return was on a Boeing 747. Both flights were around 9½ hours duration in Economy Class. The first impression of both of these planes was that they were not in the first flush of youth. I'm not suggesting that they were falling apart. They were clearly in perfectly good working order. It's just that the interior did look a tad worn and maybe in need of a good ...  Read the complete review

I am writing this for you on behalf of my brother who recently came to vist me in Sydney over the Christmas period and I don't mind if you don't rate it very highly I just wanted to share the experiance. We booked this flight with him through our travel agents, it was very expensive for an economy seat at around 1000 pounds but this was mainly due to the time of year he was traveling. He was flying via Bejing and the travel agent called Air China to confirm any visa requirements, a nice lady called Rebecca advised him that the only thing he needed was his Australian Tourist Visa to travel through Bejing. The day of the flight my brother checked ...  Read the complete review

I recently went on a weekend break going via Air-China, to and from Beijing. The airplane was an old 747-400. There was no entertaiment system per seat, just a radio and film projecter, so on a 8 hour flight to Beijing, and 12 hour flight from Beijing back to London, it was pretty dull, and yet not that bad. The stewardesses were very good, quick, and helpful. They even cleaned out those disgusting toilets when they got clogged up. The food was chinese orientated, but not bad, specially seeingI'm a veggie. The biggest bonus was there was so many spare seats on the plane, everyone had loads of legroom, to stretch out. So ...  Read the complete review

As I lived in Taiwan for a few years I flew with Air China a number of times, mainly to Hong Kong. The airline was basic and domestic airlines from this part of the world do not have the best safety record in the world. The cabin crew however were always polite and pleased to be of assistance. The aircraft were generally quite old but that may just because of the route I was on. I was amazed that the cabin crew kept their calm and composure one time when we were flying by I typhoon. I personally was feeling sick and not in the mood for anything and they continued to be helpful offering me a tablet. I'd personally avoid airlines like this if ...  Read the complete review