Cubana de Aviación

I usually never use website to complain about anything, but for this time, it worth it to warn other Travellers. LATE: the plane was 6 hours late, but every 30 minutes, they were adding an hour (so no possibility to get out of the airport or just walk in an other area of the airport...). Apparently, as I understood with other travellers whom were speaking Spanish, THERE WAS NO PILOT or were not able to find him... FOOD: They serve Peanuts on the AirPlane. I am severely allergic to peanut, as up to 5% of youth in Canada. I can't belive that this ever exist. For allergic people, bring your own medicaiton, they don't have any Epinephrin or anti-histaminic ...

Having read multiple reviews we were somewhat concerned with our Air Cubana trans-Atlantic flight from London to Holguin. We were much relieved though to learn that new Airbus A330 planes leased from Norwegian Novair are now used on this route. Economy class is a big squeeze and while this is bearable on an Easyjet flight to Amsterdam it becomes rather straining on a nine-hour flight. Don't expect too much in terms of in-flight entertainment ? bring your own books and games. The quantity of in-flight food and soft drinks seems to vary on different flights so be prepared. Flight staff is friendly although not very professional. Our second somewhat more ...

After reading the reviews both here and other places, I had been nervous about booking up with Cubana Airways from a safety perspective. But the simple fact of the matter was that we wanted to fly direct rather than via Madrid (Iberia) or via Paris (Air France) and currently the only companies that fly direct to Havana are Air Jamaica and Cubana..the week we wanted to go there was a saving of £150 per person between the price quoted by Air Jamaica's direct sales office (I couldn't find tickets for Air Jamaica on any of the travel websites) and the price quoted for Cubana on lastminute.com., and we could not ignore that. So... very nervously, we turned ...