Cubana de Aviación Reviews


Newest Review: ... the low salt or coronary diet. And if you are allergic, don't touch to anything, some stewarts eat peanuts on the back of the plane and don't wash their hands after. LOSt LUGGAGE: A DIVER NIGHTMARE!!! : I was going to Santa Lucia, via Camaguey Airport to do Shark Diving with our Brand New Equipment. THERE IS NO POSSIBILITY with Cubana to have an Extra-insurance or to bring Sports Equipment. THEy lost our Both equipment. THEY NEVER FOUND MINE. There is no customers services who speak English or any langage other than Spanish at the Airport on our way back. ALSO note that there is no informatic system to finds the luggages. Where ever th... more
Customer Cubana de Aviación Reviews (7)

by will - written on 18/10/09
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Hi everyone, there's currently a special featured on the Cubanaair website saying $270 from cancun, but i emailed them and they say i have to pay some guy through western union, they wont take my credit card details onlineis this legitimate, or should i not buy? cos it's like $100 cheaper than MexicanaMuchos Gracias people!

by - written on 18/07/05 (Useful, 974 readings)
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I usually never use website to complain about anything, but for this time, it worth it to warn other Travellers. LATE: the plane was 6 hours late, but every 30 minutes, they were adding an hour (so no possibility to get out of the airport or just walk in an other area of the airport...). Apparently, as I understood with other travellers whom were speaking Spanish, THERE WAS NO PILOT or were not able to find him... FOOD: They serve Peanuts on the AirPlane. I am severely allergic to peanut, as up to 5% of youth in Canada. I can't belive that this ever exist. For allergic people, bring your own medicaiton, they don't have any Epinephrin or anti-histaminic ... Read the complete review

by - written on 05/10/03, updated on 05/10/03 (Useful, 3041 readings)
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Having read multiple reviews we were somewhat concerned with our Air Cubana trans-Atlantic flight from London to Holguin. We were much relieved though to learn that new Airbus A330 planes leased from Norwegian Novair are now used on this route. Economy class is a big squeeze and while this is bearable on an Easyjet flight to Amsterdam it becomes rather straining on a nine-hour flight. Don't expect too much in terms of in-flight entertainment ? bring your own books and games. The quantity of in-flight food and soft drinks seems to vary on different flights so be prepared. Flight staff is friendly although not very professional. Our second somewhat more ... Read the complete review

by - written on 20/05/03, updated on 20/05/03 (Useful, 3813 readings)
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After reading the reviews both here and other places, I had been nervous about booking up with Cubana Airways from a safety perspective. But the simple fact of the matter was that we wanted to fly direct rather than via Madrid (Iberia) or via Paris (Air France) and currently the only companies that fly direct to Havana are Air Jamaica and Cubana..the week we wanted to go there was a saving of Ł150 per person between the price quoted by Air Jamaica's direct sales office (I couldn't find tickets for Air Jamaica on any of the travel websites) and the price quoted for Cubana on lastminute.com., and we could not ignore that. So... very nervously, we turned ... Read the complete review

by - written on 08/10/02, updated on 08/10/02 (Somewhat useful, 3367 readings)
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Before you choose to fly with this airline for whatever reason, be aware that it has the worst accident rate of any airline in the world, mostly caused by pilot error. At the end of 1999, they even had two crashes in the same week. Causes include overshooting the runway, flying into hills, not using instruments in zero visibility as well as engine failure. See www.airsafe.com for details. If you value your life, don't fly with this airline. Pay the extra money to fly with a reputable airline and live to enjoy your holiday. ... Read the complete review
