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First time to fly with this airline.
We were flying to Cancun from Barcelona, there is not a direct flight and had to fly to Madrid first.
The first flight to Madrid was quite good and we were surprised that the plane seemed to be quite new with nice seats and video monitors and remote control on the backs of all seats, however we soon found out that these didn't work and a lot of the screens were just flickering for most of the time.
The flight attendants were quite helpful and friendly.
It was a short flight so we were not too bothered.
The transfer at Madrid went quite smoothly, it was reasonably easy to find the connecting flight, about a 15 minute walk.
The long haul flight was a different experience. Never before have I experienced such a bad attitude and service from the flight attendants. For such a long flight they were for the most time hiding behind a curtain in the galley, sitting on boxes and chatting amongst themselves. If one of them appeared in the aisle and we tried to ask a question it seemed we were bothering them, they would give a very short reply and carry on walking. I would suggest to the management of Air Europa that they send all of there staff on a training course to Delta Airlines, or in fact Jet2, Monarch, Easyjet or Virgin.
The plane was a much older one than the internal flight with only the larger video monitors every few rows, but that didn't matter much because for the most of the flight they were just flickering.
Having read other bad reviews about this airline we were somewhat prepared so all in all nothing surprised us.
The staff on the return flight were much better but the in flight entertainment was pretty much the same.
In spite of all this, I would use them again which is more than I would say for Ryanair
I flew with Air Europa a few years ago on a family holiday to Ibiza, and I have to say it was one of the worst flight experiences I have had so far, even worse than flying with budget airline Easyjet (we would have been better off!)
The plane was very cramped, with two rows of three seats and a tiny aisle in the middle. The seats seemed very small, and we were all piled in, considering there were two children with one adult, there didn't seem to be much room, I dread to think how it would be with three grown men in the seats!
Not only was the plane cramped, but the food was horrendous and lived up to all of the stereotypes of airline food being unidentifiable gloop. The flight was rocky for seemingly no reason, and the landing was somewhat terrifying!
This airline has been christened Air Ropey by my family for a reason!
I had never heard of Air Europa until I flew with them, must be 4 years ago now? I flew to sunny Ibiza and I must say, what a trip!!
~ The Plane ~
It was a fairly small plane, or it seemed small. I got onto the plane and almost immediately felt closed in. It had a simple layout of which is to be expected on a short haul flight, with 3 seats aisle and 3 more seats.
I was sat next to the window on the way out to Ibiza and I felt very claustrophobic, and I have never felt claustophobic before! The seat was small, the smallest seat i have sat on in a plane and leg room was minimal. I felt very uncomfortable from sitting down to getting off the plane and it was a relief to get off!
Getting in and out of the seat was a problem as the other 2 people would have to get out of their seats to let you out. This is always going to happen on a plane like this, but the aisle was tiny which made getting out of your seat harder as you'd have to jam the aisle! If you got stuck behind the food trolly that was it until it went past your seat. On other planes genrally there is enough room for you to sqeeze past at a push, but on Air Europa you couldn't even do that!
We had food on our flight and unfortunatly it wasn't very nice! I remember this because I am a fan of plane food and this has been the only flight I have not eaten my meal.
When you began landing we did an abrupt turn, looking out of the window it looked asthough we were landing into the sea! It felt like we were doing some kind of emergancy landing because the plane seemed to be diving down. For first flyers or worried flyers this would have been scary, and I often fly and ended up grabbing onto the arm of the seat!
But I know the Airport is close to the sea in Ibiza, so this may be the reason for the abrupt turn?
I can't remember the condition on the plane, but as I can't remember it couldn't of been bad. Same with the staff, I can't remember what they were like so they must have been ok.
~ Overall ~
I won't be flying with Air Europa again! I give the airline a 2 / 10, Because of how small and uncomfortable the flight was.
I am not sure of the cost, but I don't recommend them!
We flow with with air Europa from dublin to las palmas 4.5hr flight must say one of the best flights i have been on. Plenty of leg room baggage was very quick to come through and bang on time for both flights. If im ever travelling to the canarys again il most def go with air europa keep up the good work.
We flew from Paris to Valencia, Spain on Air Europa. We had a TERRIBLE experience with them losing our baggage. We didn't get our bags for four days! And then they refused to reimburse us for any of our expenses because apparently you have to submit your expense reports within twenty one days from receiving your bags-- which is hard to do when you're travelling for two weeks. Every time I called them about our bags (many times) I was put on hold for a long time, and the operators I spoke with always had a minimal grasp on English (my Spanish was better than their English, so we spoke Spanish). Our experience with customer service was awful, and I suggest avoiding Air Europa.
Flew Air Europa from Humberside to Ibiza in 2007. Crew were very kind and helpfull. On our outbound flight we departed 10 mins early on EC-HBL. The seats were reletavily comfy and there was lots of legroom. But there was no inflight entertainment. On our inbound flight we were on EC-HGP which like our outbound flight was comfy and there were lots of legroom. This time they had Spanish advertisements on the tv's. No point really. And Air Europa are a No Smoking airline so if any reports state they are its a lie. Overall a good experiance.
I flew on Air Europa for the first time last year on a one week vacation from London Gatwick. I departed at about 8pm and arrived in Palma at 11pm local time. The price of my return ticket to Mallorca was very reasonable indeed. £120 returns if I remember correctly. This was booked two months in advance. I was permitted 6Kg of hand luggage which must consist of one piece measuring no more than 25cm x 35cm x 45cm. I was also permitted 15Kg of luggage for the cargo hold. The check-in at Gatwick was very friendly and in a comfortable atmosphere. This was the first time I had flow alone (age 15). There was no rush to get through check-in and to departure. I found my own seat on the plane. I thought one of the stewardesses would have shown me to my seat as I was alone. Anyway, the seat was comfortable with plenty of leg room and a wide base. The flight was not full by a long way so there was a lot of space to spread out in. I found the cabin was slightly too cold for my liking and was forced to put my jacket over me to try to rest. I had a brief look at their catalogue but found nothing of interest and noticed that all of the products were far over priced, even though the prices were in euros! Unfortunately I cannot report on the toilets as I didn't have the urge to use them but I'm sure they were nice (and cold). There was no entertainment in the cabin and no TV sets to be seen. It was a good job I bought my own literature and music with me or I would have been very bored. The flight was very smooth except for a little turbulence and the landing was gracious. When I departed from the aircraft, I was met by the steward/esses who wished me a good holiday. That was very welcoming to me. On the return flight, everything was much the same. I would defiantly use Air Europa again. Some stats and history: >Air Europa was formed in 1984 and was
named Air Europa in 1985. >In 1993, Air Europa became the first private Spanish airline company to operative national scheduled flights. Air Europa now has a fleet of 30 Aircraft including: >2x 737-300 >5x 737-400 >3x 737-600 >16x 737-800 >4x 767-300 Animals are permitted on all Air Europa flights as long as the meet the following criteria: a) - They must travel in an approved cage (in the case of small animals travelling in the cabin, they may be accepted in a bag or appropriate container that can remain closed throughout the flight) b) - The passenger must present a certificate of health and vaccination chart from the veterinarian, as well as any special requirements that each country may have for importation on international flights c) - Animals weighing up to 6 kgs (including the weight of the cage) can travel in the cabin. Any animal weighing more than 6 kgs (including the weight of the cage) must travel in the special cargo hold. d) - There is no limit to the amount of animals travelling in the cargo hold as long as there is enough space, except for the ATP, due to the small size, animals weighing more than 20 kgs ((maximum size of the cage: 68 x 50 x 48 cms, equivalent to the medium size of Air Europa hire cages) will not be accepted, nor will more than 3 small dogs or 2 medium-size dogs be accepted. e) - Only domestic pets are allowed in the cabin, such as dogs, cats, birds, hamsters, etc,...Other animals that are less common and may disturb other passengers (for example, small snakes, lizards, spiders, etc.) must travel in the cargo hold in an IATA approved container even if they do not weight more than 6 kgs.
At the beginning of March, my husband and I had the pleasure of flying with the Spanish Airline?.Air Europa. We had flown with Span Air once before, but not with this airline. We drove to our local airport at Exeter?approximately 20 miles from our house. Near the check in, was the arrivals screen, and our plane was expected to land 18 minutes later than it was due. Take off time was supposed to be 12 noon, but it was almost that time before we were called to the gate. Then after waiting at the gate for about 15 minutes, we boarded the plane. We were greeted by a male attendant, who I thought did not really look that smart. He was wearing a sort of fleece jumper over a shirt with no tie. The female attendants however did look a little smarter. Mind you, none of them looked terribly happy. I suppose the plane had about 180 passengers, as there were about 30 rows of seats, with 3 seats each side of the isle. Leg room was a little cramped, that being quite usual on chartered holiday flights. BUT we were lucky on the return flight, to be in the exit window seats, where we could stretch out our legs in quite a bit of comfort. We could even stand up in front of our seats for a stretch. The interior of the plane was quite smart and new looking, and seemed to be quite clean. On taking off, (35 minutes late) the usual safety video was shown. When it came to the female attendant making an announcement?..well, what she said??your guess is as good as mine!!!! She spoke in English, but gabbled away so fast, it really could not be fully understood. Any way, we guessed what she said, as we know the routine, having flown for so many years now. The flight (to Gran Canaria) took just over 3 ½ hours. Soon after we were airborne, the drinks trolley came round. I had my own bottle of water in my bag, so didn?t buy any. <
br>Charges are 50 or 60p for a mini can of soft drink or juices. Also wines and spirits are available at about £1-50 a small glass(plastic cup!!) Soon after, our meal arrived. As it was lunch time, we were given a salad mix for starters, chicken pasta and bread roll, followed by an orange flavoured sponge. We were immediately offered more rolls. Then tea or coffee followed. It would have been nice to also have juice included. I quite enjoyed the meal, as it was good for an airline meal. Only thing about eating on a plane is that you need more elbow room!! When the meal was finished, the Duty Free trolley passed down the isle. (Being a non EU flight). Usually during a flight, the captain makes a little ?speech?, telling you what route the flight is taking, but not on this one. Being a Spanish airline, I guess he did not speak English, so did not attempt it. The fight itself was fine, but there were quite a lot of patches of turbulence, when the seat belt signs were turned on. I was sitting in the window seat(as usual) and had an absolutely beautiful view of the Alps on the outward journey. The landing was not too bumpey, and I was quite surprised how quiet it was, as usually you get the screaming noise of the engines. AIR EUROPA INFO. The passenger airline ?Air España? was founded in 1984, and in 1985, the name Air Europa was established. It was the first private Spanish airline to operate national scheduled flights. In 1995, it began its first International flights between London and New York. It is now owned by Global Corporation. The current fleet (according to internet info found) comprises 30 planes. These being mainly 737?s. 2 x Boeing 737/300; 5 x Boeing 737/400; 3 x Boeing 737/600; 16 x Boeing 737/800. Also. 4 x Boeing 767/300. In 1995, 4323000 passengers had be
en carried, and that figure rose to 7400000 by 1999. Flying hours also increased from 77064 in 1995 to 145672 in 1999. Presumably, now in 2004, these figures and hours will have greatly increased again, but I cannot find any more up to date info on this. MY VERDICT. I probably wouldn?t CHOOSE to fly with Air Europa if I had the choice. BUT, the flight and comfort was reasonable good, and the plane was clean. Not sure why the attendants aren?t as pleasant as English ones though. I suppose they are doing a job??who feels like smiling when they are working? Happy flying!!
Having read the UX flight code on the ticket and flown with them many years ago, it is fair to say , I wasn't expecting much. That's exactly what I got. It was a Thomson Holidays charter to Ibiza..just a little 2 hour affair. Even if it was dire, at least we'd be off in no time. The flight was running 30 minutes late - no big deal. We boarded the 737-300 swiftly and in no time were on our way. It quickly became apparent that the seat pitch was grim..I reckon we're touching on legal minimums here. Still, only 2 hours to suffer it. Unfortunately the service on board compounded my initial impression. The Spanish cabin crew were at best indifferent, at worst ignorant. They bumbled through the safety brief left several items unsecure in the cabin for take-off. The guys up front must've been having a bad day too as they performed several semi-aerobatic manoeuvres throughout the course of the journey - much to the bemusement of several nervous fliers. The in flight meal was a cold and inedible affair which I thought strange as most tour operators insist on hot catering for charters these days. Our arrival in Ibiza came not a moment too soon. I was genuinely glad to get off. Needless to say our return home was waited with the eagerness of your average trip to the dentist. We were bussed out to the aircraft on a remote stand to find a shiny new B737-800! This one has legroom! and plenty of it! (by comparison). The staff were friendly and fairly attentive. The meal was again cold..but edible this time. By the time we landed I was wondering if this really was the same airline? Air Europa redeemed themselves somewhat on the return leg however in an increasingly competitive market their lack of consistency is poor. They provided a service similar to that expected of Spanish charter carriers in the early eighties. Not a patch on Futura..but that's another story.
About 2 years ago it was my first time flying on a plain, so I wasn't very experienced on good and bad airlines. I booked a Thomsons holiday to go to Ibiza and was flying with Air Europa. I got to the airport where the plain was delayed for an hour. When I did get on the plane, I wasnt exactly what you call comfortable because the person infront of me had their seat put back which made the room smaller, I could hardly put a bag I had with me on the floor and manage to get my table out for eating. The leg room was terrible I'm glad I only had a 2 and a half hour flight, well something like that and by the end I was happy to get off the plane. The entertainment was bad, so bad I didn't even watch that much,it mustn't have been great anyway because I can't remember what I watched. I do remember the radio was good, because all the most update songs were on so that was one good thing. One good thing also was the food, I was given pasta, potato squares, a chocolate swiss roll pudding, a roll and butter. The only thing is, she was going down the aisle saying would you like another roll I loudly said yes so she walked on. There were different meals for the children and they also got an activity book. The drinks trolley came round about 2 times during the flight which wasn't bad. The trolley of things from the plane catalogue came round once too. I have to say, that the air stewards/hostess were not exactly the friendliest of people they never smiled once and always looked bored. At the end they stood there not saying goodbye unless a child came by. The flight landed and took of fine and I got there and back fine, but it wasn't the greatest flight ever, I would maybe fly again only if I had to for a small flight but never a long haul flight.
Air Europa until recently have been one of those airlines stuck in the middle ages where a buttered roll is an unexpected luxury and the aircraft are more likely to resemble WW2 bombers. I purchased (i'll say very cheap) ticket to Las Palmas in the Canaries and I was flying with Air Europa. I boarded the Boeing 757-200 which was starting to show its age and took my surprisingly comfy seat and there was nobody else on my entire row! (are they that bad!?) My legroom was very good for a charter flight, but then this airline is actually a scheduled airline so you would expect more comfort. We took off on time and it was a pleasant flight. It was the return flight that really sums this company up! We got to Las Palmas airport early for check-in. Then we waited to board (same plane) but for some reason we were kept waiting ages until they told us our flight would be delayed for 3 hours. After 2 hours they actually gave us free coffee from the airport cafe (how generous not) and after 3 hours they told us there was a problem with the plane. Meanwhile about 2 other london bound flights left with happy brits returning home and then there was us sitting in the departure lounge watching the time ticking away - hour after hour! Then all of a sudden at 6am in the morning (the flight was meant to leave 10 hours earlier) we were summoned for boarding! we couldnt believe it, so we went through the gate and were taken to this 737-300 that, take note: had been sitting there all night) We got out of the airport bus and entered the plane and people were jumping across the rows to get the best seats (they didnt assign seat numbers). We got one over the wing. Because our original aircraft was a lot larger than this one, we were stuffed in like battery hens and I could barely breathe! The pilot started the engines and we took off, and to my amazement got us back to Gatwick in about three and a half hours which can only be put down to his rather individu
al Spanish flying that featured rolling the aircraft so much baggage fell from the overhead lockers and on the tarmac at Gatwick, the pilots love of speed got us to the gate in about 60 seconds from touchdown! Now thats what I call express service, at least the Spanish dont mess about when it comes to putting there foot down!
This is a really bad airline I used it flying from Edinburgh to Ibiza. I had never heard of it but thought I'd give it a try. At first everything was fine they showed the safety. But the trouble started when we took off the entertainment was crap no films just boring TV shows at first Friends came on so I watched it but after that nothing came on. Then when food was being served she said would you like anymore I said yes so did my two friends so she hands them extra and passes by without giving me more and she had heard. The only good thing was every so often on the TV a map would come on to show where you were going. The seats were uncomfortable there was hardly any legroom. Then when you got off the plane not even a hello or good bye the air hostesses only said it too kids which was bitchy. My all round opinion of the flight service was uncomfortable and boring.
I recently took a flight on Air Europa, a Spanish ariline that mainly seems to do charter flights. Overall I was very impressed. The seats were of a reasonable size for a charter co (important for a 4 hour plus flight to Tenerife). The food was great, and the service friendly. Best part was the Spanish air hostesses, who were real stunners - I didn't want to get off the plane. Punctuality was good, although often that is out of the hands of the airline.
I have just returned from Gran Canaria a couple of weeks ago and it was Air Europa who we flew with, I wasn't expecting it as we had booked an Airtours holiday. I didn't think they were as good as Airtours for the following reasons- The two Airhostesses did speak english quite well, but did'nt smile at all, looked really bored and chewed gum!. The food was very poor .plus there was no film to watch on a 4 1/2 hour flight. They told people off for laughing and joking too loudly!.I felt that they were very unhelpful and unapproachable. However the flight was very smooth and the landings good, which I admit is the real concern with flying.plus it was spot on time arriving and departing. The plane was clean and yes the crew were smart and tidy but i wouldn't chose them again if i had a choice.
I have travelled with Air Europa on quiet a few occasions now. This is a spanish airline which I have to say is very good. The staff are all obviously Spanish but as you can imagine speak very good English so you have nothing to worry about, and are very helpful indeed. A film is usually shown aboard on both the outgoing and return flight, though I have travelled out once and no film was shown - nobody said why - so I could complain about this if I wanted to be picky!!! The food is normally fine - I mean what airline has the best cuisine ever!!!, but I've never had any complaints with this. A good alround economy airline which is always clean.