Air France in general

Flight was Manchester-Paris-Saint Martin near the carribean. Their Online Website Booking process is really easy to navigate. Once you pick your flights you get to choose where you want to sit for the International flight which is a great option. You also see before booking the flight what aircraft type you are flying on. I decided to check-in manually as we were over nigting in Paris out of choice so that we effectively get a free trip to paris in terms of costing. So check-in comes at Terminal 2 in manchester and we are greeted by a friendly check-in agent...even though on the phone they said the bag would need to be taken at paris, the checkin said it's ok ...  Read the complete review

Over the past 12 months I have flown with Air France a total of 6 times and have uniformly found them to be an excellent airline for both long and short flights. Of the 6 flights 5 of them left and arrived right on time although the 5th was around half an hour late due to missing it's take off spot. Additionally all the flights were calm and uneventful. The planes themselves were comfortable, very clean with a reasonable amount of leg room.. On one of my flights the recline function on my seat didn't work propery meaning I had to have my chair bolt upright or it fell back the full way to its furthest incline. Apart from that everything seemed ...  Read the complete review

I recently flew to India, on four different airfrance flight and I had a really mixed experience on each of the flights. On the way back, the staff were marvellous and couldn't do enough for you. the food was reasonable, the service was great, and the flight attendants, though quite cheeky (in a quirky french way) were pleasant and helpful. On the way out, I personally, and other memebrs in my group had quite a different experience. mainly the issue was with the staff, who on several occasions were quite rude to us, as individuals. one fklight attendant in particular was so rude, when i asked to go to the toilet, as the plane had begun its descent, and I had been ...  Read the complete review

had a couple of bad experiences. One flight was delayed by about 15 hours - they put us up in a hotel but it was pretty bad quality. A connecting flight was booked but upon arriving at the departure lounge the surprised attendant told me I had alreayd missed my flight. It had been booked to take off at 12:15 and my previous connection landed at about 12:10 so there was no way i could ever catch this connection. Upon landing at heathrow I also found out they'd lost my suitcase. They delivered it to me 1 or 2 days later, but it was destroyed! The handle was snapped off and the fabric torn. I had to call up Air France to put in a claim and ...  Read the complete review

My wife and I flew with Air France in Economy, back in November 08 from California to UK, its an experience I wish to forget!!! From their promotional material we expected a good experience with decent levels of comfort and customer services. But this is what we found.... The Good Points first: Well they were cheap, very cheap actually. We booked through a travel website and got a really good price. Thats about all the good things I can think of and the fact we got back without crashing! The Bad Points: Firstly we booked about 6 months in advance but 3 weeks before we left they notified us that they would no longer be ...  Read the complete review