Three strikes and out! (Air France in general)

Member Name: Holidaying

Product:	Air France in general
Date:	27/09/08 (66 review reads)
Rating:

Advantages: The planes were clean.

Disadvantages: Lack of punctuality, inattentive staff.

I have flown with Air France on three occassions, and unfortunatey I have not yet had a good experience with them.

On the first occassion, the flight was late taking off, which we were told was because of Air Traffic Control (ie busy skies). Of course, this is fair enough and probably the truth, and not their fault.

On the second flight, we were two hours late taking off, and were not given a reason.

On the third flight, we were only about half an hour late taking off, and were told that this was because the aircraft was cleaned after a previous flight.

On each of the flights, I found the staff to be less than pleasant, and not particularly attentive. Of course, they served us and asked us what we wanted to eat and drink, but more than that and they didnt seem to care!

I thought that the food was adequate, but as airline food in general has improved over the last few years, I do think that they could have done better. On one of the flights, they had no juices, so if you didnt want a hot drink you only got water.

I did find the airplanes to be generally clean. This is the one good thing I can say about the airline. On one of the flights, I do remember thinking in fact that the aircraft was spotless.

All in all, I would prefer to fly with another airline. Having given Air France three chances, I will not be flying with them again.

Summary: Choose to fly with someone else.