Air France in general Reviews

Flight was Manchester-Paris-Saint Martin near the carribean. Their Online Website Booking process is really easy to navigate. Once you pick your flights you get to choose where you want to sit for the International flight which is a great option. You also see before booking the flight what aircraft type you are flying on. I decided to ...  Read the complete review

Over the past 12 months I have flown with Air France a total of 6 times and have uniformly found them to be an excellent airline for both long and short flights. Of the 6 flights 5 of them left and arrived right on time although the 5th was around half an hour late due to missing it's take off spot. Additionally all the flights were ...  Read the complete review

I recently flew to India, on four different airfrance flight and I had a really mixed experience on each of the flights. On the way back, the staff were marvellous and couldn't do enough for you. the food was reasonable, the service was great, and the flight attendants, though quite cheeky (in a quirky french way) were pleasant and helpful. On ...  Read the complete review

had a couple of bad experiences. One flight was delayed by about 15 hours - they put us up in a hotel but it was pretty bad quality. A connecting flight was booked but upon arriving at the departure lounge the surprised attendant told me I had alreayd missed my flight. It had been booked to take off at 12:15 and my previous ...  Read the complete review

My wife and I flew with Air France in Economy, back in November 08 from California to UK, its an experience I wish to forget!!! From their promotional material we expected a good experience with decent levels of comfort and customer services. But this is what we found.... The Good Points first: Well they were cheap, very ...  Read the complete review

Being a frequent flyer the level of service in business class is very good for the price. There are better business class services provided but these are at premium price. What let's Air France down is the poor customer services both in the UK and Paris. On a business trip to Mozambique in July 2008 Airfrance lost my luggage, and having ...  Read the complete review

I tried Air France recently on a trip to Cuba and have vowed never to fly with them again. Im my mind, the trip would be perfect, fly from the UK to France then on to Havana. It was a long trip, which I was prepared for and as normal, I was looking forward to the flight as part of the overall holiday. Sit back, ...  Read the complete review

I'm a big fan of Air France, I've flown a few times thanks to my previous job in marketing and event management and usually had to put up with British Airways whose customer service could sometimes leave a lot to be desired. Anyway back to the point in question, Air France, wonderful airline. My Dad and I flew a short while ago to ...  Read the complete review

When we booked our first trip to Disneyland Paris, for June earlier this year, we knew that our only option would be to fly really. We live in Fife, in Scotland, so to travel by any other means with 2 young children and a baby in tow, would be daft, not to mention, probably more expensive anyway. So what made us choose Air France? We ...  Read the complete review

We travelled to the USA with Air France, from London Heathrow, changing at Paris Charles De Gaule, and then on to Houston Texas. We got cheap flight booking almost a year in advance and by not flying direct. The flights were good. We were slightly delayed leaving London, but made up time, and arrived in Paris only 10 minutes later than ...  Read the complete review

I have flown with Air France on three occassions, and unfortunatey I have not yet had a good experience with them. On the first occassion, the flight was late taking off, which we were told was because of Air Traffic Control (ie busy skies). Of course, this is fair enough and probably the truth, and not their fault. On the ...  Read the complete review

I complained to Air France in July 2006 regarding inadequate compensation being given due to flight cancellation. Thereafter, I followed up with them multiple times, only to receive a letter stating since they arranged an alternate flight (never mind it was six hours later!) no compensation was due. My mother traveled from MAA (Chennai, ...  Read the complete review

Air France lost my luggage in a flight from Paris to Caracas. I did not recover it until two days later. Apparently I was a happy exception because the rule is to loss it forever. According to the directions received at AF Caracas, I purchased some toiletry items to cope with and I kept the receipts in order to get the opportune ...  Read the complete review

I travelled with Air France last summer on a roundtrip from Toronto to Paris and had a good experience. I found the flight attendants and workers to be very polite and accomodating and worked well with our group, which was of a considerable size. All the attendants greet you as you board the plane, which I did not expect and was nice to see. I did ...  Read the complete review

Air France - My opinions on the airline in general. My husband and I recently flew to Los Angeles and back and we had the pleasure of taking an Air France flight. Why pick Air France you might ask? I am a Virgin Atlantic silver card holder and generally only like to fly with them but I do like to get value for money and after ...  Read the complete review

Air France operates from Charles de Gaulle, Orly, Lyon and Nice airfields in France. It offers 185 destinations with a fleet size of 254 planes and a further 94 orders. Air France´s headquarters are located in Roissy-in-france which is in Paris and its parent company is KLM. Air France was founded in 1933 and can be found on airfields under the ...  Read the complete review

I have used Air France quite regularly last year when I worked on a project for a large French bank. I was based in Paris and flew to few cities, mainly Lyon and Marseille. I used to go to Paris mainly by train, so my experience with Air France is mainly restricted to the internal flights. In terms of customer service I must ...  Read the complete review

I'm not a seasoned flyer. I have only ever flown on holiday twice in my whole sad little life. I must say that Air France did a very good job when I flew with them from Newcastle to Paris CDG and back. On the way there, they were polite, all crew spoke English, and the flight was good. It was coming back however, ...  Read the complete review

I have only flown with Air France one time. This was between London and Paris return, I was impressed by their good level of customer service and ability and willingness to speak English. Good flight, only an hour, however, a snack was provided on both the outgoing and inbound flight. They were also quite good my wheelchair and understanding of my ...  Read the complete review

Air France is one of my all time favorite airlines, I was very surprised to read negative reviews about it on this site. I mean I have been willing to pay tickets which were quite more expensive, just so I could fly with them! Flights I have been on(economy and alizee): Vienna-Paris, Paris-StMarteen, Atlanta, Paris-Miami, ...  Read the complete review