Air India

Travelled to cochin from london last week. No issues on such. But yes, they would have to improve on the air hostesses' standards. Apart from that smooth seamless flight. Would recommend to others, and yes, would travel from London on it in the future if needed.

I must begin by saying it was about 10 years ago when I travelled with Air India - I flew from London to Chicago, USA and it was only about £130 for a return ticket. However, the memory has stayed with me for so long that I will never ever again travel with them!! At first the Journey was fine. Not enough room, but thats normal for me. Halfway through the Flight they offered me Food and because I hadn't eaten much I chose the Chicken. It wasn't very nice to eat but I was hungry. About an hour and a half before Landing I started to feel rather ill. I put this down to the fact that I'm not a very good Traveller, even when I started to throw up ...  Read the complete review

I don't recommend Air India anyone. It's the worst airline I ever saw. They often change the schedule and don't care if you are not informed about it. Air India can't work with passengers. They close their gates too early and serviceman are never available after the counter is closed. Air India often deny their passengers. I will never book a flight with Air India.

Truly miserable experience. Pre-flight service was a bad start... had my flight destination changed and the flight number changed. Got an email about this which was not clear so tried to call the customer service number... didn't work for the week prior to my flight. Used the online 'form' to email customer services.... no reply!! With low expectations i arrived at LHR for a flight to Newark (was JFK but not anymore). SAS ground staff made a joke about AI, obviously common knowledge that they are not good at customer service. In flight was a nightmare. Plane was antique.. panels missing, holes in the ceiling However, it was the filth that annoyed me. ...  Read the complete review

The general perception about Air India is that it is one of the horrible carriers, with ugly looking air hostesses serving food with bad attitude. This perception is completely wrong. Actually, entire system is rotten. Starting from over booking, checkin, service and condition of aircraft. I managed to fly with them 4 times from London to Bombay - India. Last time I booked ticket 1 month before to make sure that I get bassinette seat for my 7 months old baby. They told me that if you come early, you will get one.. So, I came 4.5 hour before departure to get hold of bassinette seat. But check-in staff started laughing, informing that Air-India does not have such ...  Read the complete review