Air Jamaica

Express Review on Air Jamaica
by Julie - written on 04/12/08
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I can write with conviction that my experience with Air Jamaica was the biggest nightmare I have ever endured while traveling. The customer service representatives were impolite, disrespectful and frankly, useless. I was bumped from my flight for no reason provided and arrived at my final destination 13 hours late. I honestly have no idea how this airline still exists.

Living Nightmare, Coutesy of Air Jamaica (1247 words)
by Karlene M. Black - written on 04/01/08
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Living Nightmare, Courtesy of Air Jamaica Day1 The service by Air Jamaica seems to be getting progressively worse. Along with the extremely long delays, customers also have to deal with the gross disrespect, lies, misinformation and discourtesy, courtesy of Air Jamaica. Coming to and leaving Jamaica is becoming a living nightmare; a sentiment shared by many who have decided that they can no longer bother with the airline. Our dilemma started on Monday, December 17, when we attempted to get our relative coming from Atlanta. Scheduled to arrive in Kingston at 1:10 p.m., she did not get there until 7:15 after being delayed in ...  Read the complete review

Air Jamaica: Not in this lifetime or the next! (328 words)
by - written on 21/06/06 (Useful, 259 readings)
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Although this is a late review, I had to let others know of the poor product that both Air Jamaica and Air Jamaica are. My wife and I were scheduled to fly from Houston, Texas to St. Lucia in December of 2005. When we got to the terminal, we were informed the flight was canceled, and that they were putting us on an American Airlines flight to Miami, Florida and from there, to Barbados, where we had to stay overnight (Already, a day and a half of lost vacation). The hotel Air Jamaica put us in in Barbados only offered us "air sandwiches." I call them "air sandwiches" because that was all that was in the sandwiches we recieved - air and very little ...  Read the complete review

I'd rather swim next time (1264 words)
by - written on 29/12/05 (Very useful, 2939 readings)
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We flew Air Jamaica mid November this year, and returned in December. We also had an additional unexpected short trip with them, so you could say we've flown with them 3 times. After an uneventful 2 hour trip from Stockholm to Heathrow, we had several hours to kill before stepping abord the 350 seater A340 Airbus to take us to Montego Bay. Check-in opened four hours before the departure time, to allow for the often time consuming baggage handling - Jamaicans have a habit of travelling anything but light. After a 20 minute wait or so, we were checked in. We were quite taken aback when it came to boarding, and everything seemed on time. We were ...  Read the complete review

Air Jamaica: Don`t do it - just DO NOT do it! (502 words)
by - written on 10/09/04 (Very useful, 865 readings)
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Well, despite having booked a holiday with Virgin Atlantic in good faith, we were told we would be flying ?with their friends? Air Jamaica. What a total and utter disaster! Let me summarise: · Our flight out to Cuba was delayed by 3 hours. Reason given ? NONE · Our return flight DOWN to Jamaica (only to fly back over Cuba later) was delayed by 2 hours - Reason given ? NONE · We were unexpectedly told to de-plane at Kingston - Reason given ? NONE · Our flight back to London Heathrow was then cancelled via a single announcement - Reason given ? NONE · The collection of our luggage by each individual passenger, the transport to a hotel, and the ...  Read the complete review