Air Jamaica Reviews

I can write with conviction that my experience with Air Jamaica was the biggest nightmare I have ever endured while traveling. The customer service representatives were impolite, disrespectful and frankly, useless. I was bumped from my flight for no reason provided and arrived at my final destination 13 hours late. I honestly have no idea how this airline still exists.

Living Nightmare, Courtesy of Air Jamaica Day1 The service by Air Jamaica seems to be getting progressively worse. Along with the extremely long delays, customers also have to deal with the gross disrespect, lies, misinformation and discourtesy, courtesy of Air Jamaica. Coming to and leaving Jamaica is becoming a ...  Read the complete review

Although this is a late review, I had to let others know of the poor product that both Air Jamaica and Air Jamaica are. My wife and I were scheduled to fly from Houston, Texas to St. Lucia in December of 2005. When we got to the terminal, we were informed the flight was canceled, and that they were putting us on an American Airlines flight to ...  Read the complete review

We flew Air Jamaica mid November this year, and returned in December. We also had an additional unexpected short trip with them, so you could say we've flown with them 3 times. After an uneventful 2 hour trip from Stockholm to Heathrow, we had several hours to kill before stepping abord the 350 seater A340 Airbus to take us to Montego ...  Read the complete review

Well, despite having booked a holiday with Virgin Atlantic in good faith, we were told we would be flying ?with their friends? Air Jamaica. What a total and utter disaster! Let me summarise: · Our flight out to Cuba was delayed by 3 hours. Reason given ? NONE · Our return flight DOWN to Jamaica (only to fly back over Cuba later) ...  Read the complete review

Air Jamaica - worst airline for punctuality ever! Just spent 2 days stranded in Kingston,Jamaica, due to technical problems on a return flight scheduled to leave Saturday night from Kingston airport to Heathrow. Once the flight had been cancelled it turned into a complete nightmare with Air Jamaica trying to organise coaches and hotels to ...  Read the complete review

We advise you to prepare your review offline, then to copy it to this space. This ensures that in the event of a connection time-out your contribution is not lost on posting.Outbound Flight Flight time was originally 12:40 we were informed of a change to the flight time late in May to 15:15. We attempted on numerous occasions to get the ...  Read the complete review

After reading the reviews both here and other places, I had been nervous about booking up with Cubana Airways from a safety perspective. But the simple fact of the matter was that we wanted to fly direct rather than via Madrid (Iberia) or via Paris (Air France) and currently the only companies that fly direct to Havana are Air Jamaica and ...  Read the complete review

Forget the Ministry of Sounds claims that they want to open a nightclub in the sky - I've got news for them, Air Jamaica beat them to it! In researching travel to Jamaica for my honeymoon it seemed as though the preference was for Air Jamaica (AJ) flights if you could get them and when booking we were given the choice of AJ or BA and ...  Read the complete review

I greatly enjoyed my trip with this airline, perhaps slightly influenced by their free champagne offer!! I found the staff truly wonderful- welcoming and friendly without being false. I found them extremely helpful regarding advice on Jamaica and what to do there and they went out of their way to locate information for me. I enjoyed ...  Read the complete review

Where is the best place to buy tickets on Air Jamaica? This is my best advice based upon 10 years experience of selling discounted airline tickets - but if you think you already know everything, and just want to find out the cheapest place to buy it for this airline, then skip to the last paragraph! Lets face it, all ...  Read the complete review