“ Country: Mauritius „
I travelled by Air Mauritius twice: Once to go on holidays to Mauritius, and the second time was from Mauritius to Rodrigues Island. Both times, I was quite pleased with the service, and the polite, friendly air staff. Air Mauritius might not operate many flights- around eighty to a hundred per week- but I really enjoyed the cozy comfort of the flight.
When we boarded the plane, the stewards and stewardesses were quite helpful and at one point, I saw one of them reassuring an extremely worried passenger. Quite the opposite of the rude, brash stewards I encountered on other previous flights. Moreover, I must admit that there was no sense of formality in the air. Those who love formal and luxurious environment might be disappointed, because despite travelling first class, I was surprised by the rather homely atmosphere. Personally, I preferred this to any posh airs or graces!
The food was good. Not excellent but not awful either. I can easily compare the food to the awful meals I was served when I once boarded Air France. On my Air Mauritius flight to Rodrigues, we were handed candy before boarding and during the short one and a half hour flight, we were served light but delicious lunch and exotic fruit. During my longer flights, however, I particularly appreciated the leg space and I could even curl up on my seat for a short nap.
My friends told me that some Air Mauritius planes are quite old but I was lucky enough to board quite a new (and nice smelling) one. I particularly enjoyed the colorful cabin design, which I was told by a stewardess, was supposed to reflect the priceless beauty of The Republic of Mauritius.
For more information about the airline or to book seats, you can visit the Air Mauritius site on :
Thanks for reading!
We travelled on Air Mauritius from CDG on one of the new Airbus's in business class. There was no ordered boarding of the plane which was a bit chaotic to say the least.
The seats were extremely comfortable and we were able to lie down nearly flat albeit at an angle. There was ample leg room the only draw back was that the screen monitor did not work in my seat but the choice of films were not particularly impressive anyway so i was not too bothered.
The cabin crew were extremely friendly and saw to our needs in a polite, efficient and courteous manner. The food was a bit weird in that they were trying to impress too hard and the combinations of flavours did not work. The interior decor in business class is a weird orange colour seemingly ordered by somone who had been tripping out on speed!! I thought this trip was fantastic and couldnt get over how comfortable it was.
The return trip was in complete contrast to the outward trip as it was on an older plane with ghastly seats and inadequate leg room and comfort. It was among the most uncomfortable business class seats I have ever flown in. The flight was packed and very busy and in fact did not feel like we were sitting in business class at all. The food again was of similar quality as on the in bound flight.
I would fly with Air Mauritius again on the newer airbus but never again on the older ones which let Air Mauritius down.
The servive was terrible...and its well known for its delays...i had to depart from london and well the plane did not even turn up until an hour later and overall i had about 4 hours delay...the food was crap and so was the service....Their concept is" our planes are full most of the time.....so why should we bother about customer service"Am never travelling with this airline again??AVOID AIR MAURITIUS....any other airline is better than air mauritius....Its a -1 feedback for me...
For a small airline... though they do have a few planes... I was impressed with Air Mauritius. Far more so than their partners, Air Seychelles (who I would like a catagory for so I can review them please dooyoo). The planes were clean, in good condition, smelt nice, and had plenty of leg room. The food was hot and tasty (I love airline food anyhow) and the toilets were clean and acceptable. The Inflight magazine was ACTUALLY readable... it had relevant articles, about the country you were about to touch down in, and not too many adverts, the airport terminals were good, and the flights on time and efficient. The Boeing 767 that we went on was only 2 years old, and was in mint condition. I would definitely fly with them again, even if it were on a much longer flight, because they do do direct flights to other african venues from London, and the tickets are EXTREMELY cheap for an airline of SUCH quality. I highly reccomend them, and congratulate them for the high quality service which they provide.
My husband and I got married on the beach in Mauritius and flew with Air Mauritius. We where late checking in and they didn't have many seats left but they spent ages trying to get us together on the plane. Once on board they couldn't do enough for you. We had wonderful food and plenty of it - they came around afetr the mealk to ask if anyone wanted another portion of anything. The liquid refreshment was served promptly and always with a smile. They ran out of Diet Coke and they offered us "fat" coke instead - Steve my husband is diabetic so declined this and gave them the reason - one of the staff went back into the cabin and took a can from her holdall and gave it to him. They took a photo of the 2 of us together and presented us with a bottle of Champers. Steve (who had never flown before) asked to go on the flight deck and went up around 2 am in the morning - he spent all night there with the Captain watching the sunset coming up over the horizon. One of the best airlines I have ever flown with.
Where is the best place to buy tickets on This is my best advice based upon 10 years experience of selling discounted airline tickets - but if you think you already know everything, and just want to find out the cheapest place to buy it for this airline, then skip to the last paragraph! Lets face it, all airlines can get you from A to B, sometimes you have to change at C, sometimes you have to hang around at C, but if price is your main concern, read on .... First, as an ex-travel agent, let me explain how the system works. Nearly all airlines belong to a cartel known as IATA, which amongst other duties, helps to regulate the official prices between each pair of worldwide destinations. My first piece of advice is, never phone the airline for the official fare, except as a last resort - their staff are trained to extract the highest fare they can get away with, and they are never going to tell you that one of their competitors has a better deal, or that you can save money going the next or previous day. Furthermore, they can only sell at the officially agreed price. Luckily for us consumers, and unluckily for the airlines, they cannot sell all their seats at the official price, especially if a much better, more direct airline has the same price. For example, if the official fare to, say, Bangkok is £600 from airline A (non-stop in 12 hours) and the same price from airline B (19 hours with a 7 hour wait changing planes in Karachi airport) then it is obvious which will sell out first. In order to generate market share, less popular airlines will unofficially discount their fares through wholesalers known as "consolidators" - these can sometimes save you more than half of the official fare. These consolidators appoint specialised agents, and sometimes you can even save more money if the consolidator will deal with you direct. You may be surprised to learn that, depending on the length of
the journey, the consolidator is only charging you £10 - £40 more than the "factory" price given to them by the airline. Contrary to popular misconception, it is not risky to deal with these so called "bucket shops" - If they let you down, they can be heavily fined or even jailed - everything is covered by the government ATOL scheme, so it is a lot safer than, for example, paying for a three-piece suite in advance to a High Street furniture chain. To summarise, these are my recommendations: Contact the airline for their best official price, on 0207 434 4375 Call the consolidator on 0207 720 8701 (Travel Centre Clapham) - ask them about BA to Mauritius, as well.