AirAsia Reviews


Newest Review: ... helpful the staffs are, here's one story from my experience with them. After a very long flight from England and then a three hour airport wait, my friend left his passport in the back of the seat infront. He realised just as we left the airport and we told AirAsia straight away who told us the plane was already on the way back to Bangkok. However, they promised to deliver his passport back for him (which they did) and were more than happy to do so, and even apologised for the flight leaving before he had chance to get it back! Excellent airline, if you get chance to use them, don't waste your money on other airlines.... more
Customer AirAsia Reviews (8)

by - written on 02/04/10 (Very useful, 283 readings)
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When booking my recent trip around Thailand I was cautious about using such a low priced airline. My travelling would involve over 10 internal flights and since I'd heard stories about a Cambodian airline that had been banned from flying to Thailand anymore because it didn't follow correct flight paths, I wasn't looking to save money by going with a cheap airline I hadn't used before. AirAsia however, are an airline to be trusted. Professional and very helpful from check in until the last moment and beyond (explained soon), they are an airline I wish could expand to England. The staffs on board were very polite and helpful and the (free) food that was ... Read the complete review

by - written on 09/01/10 (Useful, 93 readings)
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I first heard about air asia when was pointlessly surfing the web and one of there banners came flashing up on my screen. They were offering flights from Brisbane, Australia to kuala lumpur, Malaysia, all in for around £80. I bought my self a ticket there and then. This was 2 years ago and I never actually made the flight! Anyway, since then, I have used Air Asia a total of 3 times. Each time has been a long haul flight, 1 from London to Kuala Lumpur and twice the other way. Each flight was a total of just over 13 hours, and I payed on average about £200 all in for one way, which I think is tremendous value for money. There were no stop offs, which I would of ... Read the complete review

by - written on 04/09/09 (Useful, 126 readings)
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During my 3 months travelling around South East Asia I used Air Asia about 7 times, receiving good service each time. I always booked my flights via the website www.airasia.com, which is a very easy website to use. Simply pick the country you are wanting to leave from and it automatically gives you the destinations that you can fly to from that country. Fill in the other details, dates, number of passenger, make sure you have ticked either one way or return, then click on search. The flights available will be displayed. If you are flexible with the date and time of your travel, use those buttons on the screen to help you find the cheapest flight. It's as simple as ... Read the complete review

by - written on 23/07/09 (Very useful, 25 readings)
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Having darted across Asia on seven of Air Asia's flights back in the summer of 2008, I can safely report that they are indeed a low cost option for anyone visiting this part of the world. Simply jump on one of their A320's or 737's in Kuala Lumpur, Bangkok, Jakarta or in any of their other exotic hubs, and a small world of possibilities opens up. Booked far enough in advance, it is possible to get between any two points on their route network for as little as $100 return. So if you're in Malaysia or Thailand on holiday, or just backpacking around, why not take a trip over to offbeat Brunei for the weekend? Or maybe to Cambodia and the famed grounds of Angkor ... Read the complete review

by - written on 29/06/09 (Very useful, 166 readings)
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I have flown with Air Asia twice in the last 2 years, from Vietnam to Thailand and also from The Philippines to Malaysia. Both experiences were good and by booking in advance I managed to take advantage of some very cheap deals on their website. *** Booking online *** The airline's website is easy to navigate and find information on flights. The FAQ section is concise and useful and once you book a flight, you receive a confirmation email promptly and can print off your e-ticket. The fares quoted on the website now include all taxes and surcharges which is a welcome change and hopefully one that other budget airlines in the same region will ... Read the complete review
