Airlines - Comments & Tips

From the moment you check in, to boarding the flight, to arrival, its nice to make the experience as comfortable as possible. Flying is nothing fun or interesting, it's just a way to get from point A to point B. I have flown to many places around the world and have experienced the best and the worst. The first point people must realize, airlines are customer service orientated, there to service the customer yet often this isn't the case. For example once I was on a BA flight from Heathrow to LA. I kindly asked the flight attendant when the next meal would be served yet in reply I was asked why I hadn't eaten before boarding the flight. The reason for this, I was flying ...  Read the complete review

Continental Airlines from Scotland gives me a speedy way of crossing the Atlantic. However the following have to be noted :- I do not mind the fact that : 1. There are no personal videos. 2. The cabin staff do not supply water during flight. 3 Lunch was served at 10am UK time ( 5am USA time) having left Edinburgh at 9am. 3 That alcohol has to be paid for. 4. No inflight snacks available. But I do object to Continental Airlines allowing hand baggage to be placed under the seats in the emergency exit seats. I have travelled on most major airlines, and this is the only airline I have ever know to allow ...  Read the complete review

I have never found an airline carrier I am entirely happy with as a wheelchair user and trust to carry my wheelchair. Also, as my legs do not bend very much this can sometimes be a problem when flying. Things I have learnt from my experience: ALWAYS pre-book any additional assistance you need, making it clear what assistance you need at what stage. If you require special seating or to be seated with your companion, state this at the time of booking. Be prepared to put your equipment back together or travel with someone who can do this. The American companies seem best, as their disability laws are the most stringent in the ...  Read the complete review

Singapore Airlines is the best airline I have personally encountered. Their service is still way beyond any other airline, in my opinion. I have travelled with SIA a 5 times in the last few months, just me and a little baby. I expected a bit of help from the staff, but I didnt' expect them to really go all the way to help me out. Firstly the ground staff helped me with my bags, wrote out the luggage tags for me and got me a good seat. Then in the air, the air stewardesses helped me with just a bout everything. Even on disembarking, they helped carry my baby while i got my stuff settled, opened out my pram for me and helped me get my luggage off the ...  Read the complete review

As far as price is concerned, airline passengers in Europe have never had it so good. Every few months seems to bring a new no-frills operator offering flights to the continent for less than it would cost you to take the train between two English counties. Since Ryanair re-launched itself in 1991, copying a business model started by Southwest in the U.S.A. twenty years earlier, no-frills airlines have mushroomed in Europe, and have now spread to Australia, South America and Malaysia. Ryanair (www.ryanair.com) really cashed in with the deregulation of the air business in the EU six years ago. They now carry 15,000,000 passengers every year between 85 ...  Read the complete review