Newest Review: ... after she had done all the hard work so I can't comment on the booking procedure. My review only reflects what I experienced of Airtours f... more
Member Name: annalouise2000
Date: 26/08/00, updated on 26/08/00 (75 review reads)
Advantages: Excellent aircraft
Disadvantages: Poor service
After my first flight with Airtours, I have to say I was dissapointed. Although the aircraft was excellent with good facilties such as personal TV's and wide range of entertainment features, I found the service poor. I found the air hostesses sharp and snappy and they spilt hot coffee because they were rushing their job. The pilot on the outbound flight was, I have to say, awful. She gave wrong infomation and her 'stories' were not at all comforting for the uneasy passenger. But as I say, the aircraft was good and new and the only way I can fault it is on the leg room which was unsuitable for anyone but a small child.
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