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Like something out of a bad comedy sketch!
Member Name: S
Date: 29/08/01, updated on 29/08/01 (156 review reads)
Advantages: Fair amount of leg room
Disadvantages: Appalling Service
I have just arrived back from spending the summer travelling in Australia and America. While we were away we had the misfortune of flying with American Airlines from LA to New York as part of the 'one world' alliance.
Try and imagine a stereotypical comedy sketch of airline crew. You know the ones where the crew sit in the Galley and talk about their boyfriends and are constantly doing their makeup. Well we had that crew!
I have never suffered at the hands of such an unprofessional crew, and believe me we did a lot of flights this summer! We were instantly looked down upon as we were young students travelling after finishing our degrees. We were sat at the back of the plane next to the toilets (which stunk as though they hadn't been cleaned for years!) and if we dared to ask the crew for anything so much as a glass of water we were scowled at and ignored.
There were some empty seats close to us at the back of the plane and these became the dumping grounds for all the crews’ luggage, shoes, makeup bags (yes they did their makeup stood in the aisle next to us!) and numerous other bits and pieces. Professionalism was nowhere near in sight on that flight!
I have written to American Airlines to complain about the service but as of yet I have had no response. But then that is hardly surprising based on our flight experience!
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