American Airlines Reviews

I have been to FLorida six times and American Airlines was by far the worst airline I have travelled on. The chairs were tightly packed together and so there was no leg room. The inflight entertainment was rubbish as only a few old shows and films were shown. The service was ok but the meals were awful as they didn't bring enough of the ...  Read the complete review

AMERICAN AIRLINES From the moment we checked in we could not have been better treated when we flew with this airline. We were flying via Chicago to San Francisco and it was a brilliant trip. There were in-flight movies we were fed continually and nothing was too much bother. In fact all of the staff went out of their way to chat and be ...  Read the complete review

I travelled to New York on American this summer, having used various other airlines on the transatlantic route, by comparison American Airlines turned out to be one of the best I have flown. Punctuality was excellent, arriving slightly early in both directions. In flight service was also superb, far superior to many other airlines I ...  Read the complete review

Having recently travelled on United Airlines I want to just thank them for their service. An 11 hr flight aint pretty, but boy-oh-boy they made is a much smoother process. things I like: Well informed throughtout the flight on all matters. Friendly and helpful staff. Excellent aircraft, bussiness ...  Read the complete review

I booked a return ticket to JFK, New York on American Airlines as it was £50 cheaper for the dates I wanted to travel than my usual airline, Virgin Atlantic. I bought an electronic game and a new walkman before the first flight as I didn't know whether they offered any kind of entertainment on the flight. Usually when I travelled with Virgin I ...  Read the complete review

I have flown to the US on several occasions and American Airlines is the only airline I have used more than once. The main plus sign for AA is that they are far cheaper than competitors on the flight I do most frequently and cost is in important factor. The flight attendants are helpful, but the in flight meals are only average. The worst element ...  Read the complete review

AA were fantastic about changing our seats with them. I flew to New York from London with my mother. My company booked the ticket for me, and when I tried to purchase another for my mother to accompany me, she had to travel economy as the business class section was full. At the airport, I asked if there was space so I could downgrade to ...  Read the complete review

Most years I go to America or Caribbean on holiday and it is about seven and a half hours to get to New York and even longer to anywhere else. So you have to choose a good plane to fly on and it is usually American because it is the best service. The seats are big and comfy the TV has good films on usually 1 or 2 a flight. The food ...  Read the complete review

I used American Airlines for my first and only trip to the States and I really enjoyed my flight. There were two flights involved, one from London to Chicago, and one from Chicago to Phoenix. The planes had plenty of leg room (I'm over six foot) and were comfy. The staff were really helpful, and the food was really good, which ...  Read the complete review

There are only a few airlines that I would ever consider flying when it comes to an overseas flight. Considering the crash and the hijacking statistics, American Airlines has been tops for "no problems". My experience with American Airlines, was a good one. The departures were on time, and the landings the same. ...  Read the complete review

I have lived in the States for twenty years and have traveled extensively. American Airlines has always been a dependable source for my national flights. Although discounted fares are rare with this airline, I feel their service is superior to most. I have always been able to book flights with no layovers or connections. The customer ...  Read the complete review

We flew American Airlines from Manchester to Las Vegas about 3 years ago and I was very under impressed. For every reasonable steward/ess there were about 3 who ranged from abrupt to sheer rude. There was a distinct shortage of pillows and blankets but they didn't give a hoot. I was in an aisle seat and many of them kept bashing into me with ...  Read the complete review

I have flown American Airlines twice, on shorthaul flights in the US. The seats were a little cramped, (on a 727) but were not as uncomfortable as I had expected. The service was good and the cabin crew friendly. I know that a lot of the time AA tickets can be quite expensive but on these occasions I managed to find bargains. The check in ...  Read the complete review

Where is the best place to buy tickets on American Airlines? This is my best advice based upon 10 years experience of selling discounted airline tickets - but if you think you already know everything, and just want to find out the cheapest place to buy it for this airline, then skip to the last paragraph! Lets face it, all ...  Read the complete review

Flying from London Heathrow to Los Angeles last year I experienced the worst customer care by this airline. To begin we were stranded for 2 hours on the runway, while engineers drilled away under the pane. In all that time, the captain only told us what was going on once and never apologised for the delay. After we had taken off, ...  Read the complete review