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bmibabyNewest Review: ... choose my seat beforehand (okay, I can understand this one to some degree, but I still wasn't prepared to pay for it). I paid for none of the extras as I was only going to be on the plane for an hour and I felt I could get away with just hand luggage for my weekend. So that was all fine for my purposes, but I wouldn't have been happy if I needed to take a suitcase and then had to pay for the ... more |
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by - written on 16/09/09 (Very useful, 48 readings)
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I flew with BMI Baby from Birmingham to Glasgow two months ago. It was the first time I had used the airline and I only chose as it happened to be going to and from my required destinations and it was cheaper than the train (although only just). BMI have one of these dreadful rules whereby you have to pay extra for pretty much everything you want to do; things that I would not consider "luxuries". I was expected to pay £6 to check in with a human at the airport rather than doing it online at home. I was expected to pay for luggage to go into the hold. I was expected to pay to choose my seat beforehand (okay, I can understand this one to some degree, but I still ... Read the complete review
by Kenneth Christie - written on 14/09/09
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bmybaby: Beware: I reserved flights Cardiff-Alicante return. At Cardiff the check-in lady told me that down loaded boarding passes are not required for passengers with baggage to check in as she would print new Boarding passes. On our return at Alicante airport I explained that I had no boarding passes as I had no printer, so I was told to wait. After ten minutes a supervisor arrived, shoved his finger towards my face loudly stating "You no pay, you no fly". The same man told my daughter "I am fed up with you British". I started to pay, asking if I could pay in Sterling [my flight confirmation stating that the charge would be £6.00 each] - but I was ... Read the complete review
by - written on 08/08/09 (Very useful, 42 readings)
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I recently flew with BMI Baby for the first time from Manchester Airport. I found the service to be of excellent quality and was very pleased with my experience from start to finish. On arrival at the airport I found check in to be quick and easy. Our bags were checked, tagged and sent down the conveyer belt and after a quick check of our passports and booking we were directed to security and baggage screening. I found the ladies at the check in desks to be well presented, friendly and polite and this was a good start to my short trip away. Whilst waiting in the departure lounge, I was pleased to note that our plane was on time and sure enough we ... Read the complete review
by Katie - written on 26/07/09
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BMIBaby credit card
Don't touch it with a barge pole!! Having just qualified for my 'free flight' I checked availability. Nothing, zero, nada...unless I want to go to Newquay in January! In addition, even if I could find a flight - it's not free, all the taxes, charges, add ons etc are still payable. It's a complete hoax and a rip off. You are better choosing a credit card for it's rate / cash back etc and then get a genuinely cheap flight with Ryanair. If you have a problem the the customer service centre is in Delhi / Bombay....oh and it's 65p a minute to speak to anyone there.
Unfortunately there is no option for a zero star rating...because that's what BMIBaby deserve!
by - written on 05/07/09 (Very useful, 69 readings)
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I have just returned from Ireland having flown both to and from Ireland West Knock Airport with BMI Baby. I had won a competition which was recently promoted in Manchester Airport and the prize included flights, accomodation, transfers and food. Obviously, I was very pleased at winning this prize, howeve I became very apprehensive when I found out that I would be flying with BMI baby having previously read some bad reviews on here regarding their service. Their representative had booked our flights on our behalf and they came to £285 return including taxes, two pieces of hold luggage and check in at the desks as opposed to online. Our seats had not been ... Read the complete review

