Much better than Ryanair and Easyjet (bmibaby)

Member Name: sjo1jcl

Product:	bmibaby
Date:	21/05/09 (32 review reads)
Rating:

Advantages: Professional and efficient

Disadvantages: Not always the cheapest...But flight times are often most convenient and civilised!

BMI Baby are probably the best of the no-frills airlines. We've taken many flight with them from East Midlands airport in Nottingham, and we've always found them to be superior to Easyjet in a number one ways. One is that if you ask for a glass of water, they bring you one - for free - without fuss or question. I was absolutely appalled to be told on an easyjet flight that I wasn't able to have a free glass of water unless it was for medication or because I was feeling ill. Apparently, if I wanted water, I had to pay £1. Not good. BMI, however, are always most obliging on this score. I also find BMI's prices quite reasonable, and they also beat ryanair and easyjet on the cost of carrying hold luggage. In every way, the BMI brand just doesn't seem as tatty as the other cheap airlines. The service we've received from staff at all levels has always been really good, they always look smart and we do find that when you're in a situation where flights get delayed on a large scale (e.g. due to snow at Geneva airport, back in December), Easyjet will struggle to manage the situation, where as BMI seem to get people quickly, quietly and efficiently onto the next possible plane. I suppose it's the benefit of being a smaller company. Also, you don't feel you're being 'sold to' as much on board. I hate being constantly told over a piercing tannoy that I can buy revolting food or tacky merchandise for "just £5", and I don't really care if they're selling raffle tickets, or that they've got special hire car rates. Just fly me there, tell me to look out of the window at pretty things, and that'll do!

BMI also send reminder emails when they're having a sale or whatever, which I find particularly useful, especially as my boyfriend and I often take last-minute trips to the Netherlands.

Overall, a cracking airline, and I'd recommend it to anyone!

Summary: BMI make flying a pleasure. Relaxed, efficient and friendly