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British Airways were useless -  British Airways in general Airline
British Airways in general 

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British Airways were useless (British Airways in general)

ItsMeItsMe

Member Name: ItsMeItsMe

Product:

British Airways in general

Date: 01/06/09 (30 review reads)
Rating:

Advantages: Stupid service no good things at all

Disadvantages: The whole flight time with them

I think British Airways need to step up with their service with the flights they offer. I used them a couple of years back and have a lot of things I can complain about.

Problems I had with them

* Dirty seat given
* Food given late
* Less options on menu
* Flight delay by 2 hours
* Flight attendants were slow to respond
* Food given cold
* Pillows given to everyone were dirty

These were the problems I had with them and this was a huge problem. The fact they delayed the flight was so annoying. Also they did not even carry out the safety checks properly on the flight before taking off. Not everyone was checked as I remember seating on my seat without my belt on and no one even checked it at all.

On the flight the service was rubbish something I did not expect of them. Flight attendants were more than slow when it came to helping out and some of them used to come after 5 minutes or even more. The tea given to some people were cold and I was not the only one complaining.

The flight delay reasons were not given either which really has put me of using British Airways again in the future.They should sort out their service and make it better!

Summary: Will not be using them again

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Overall rating: Useful

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Last comment:
jennikitten

- 01/06/09

Maybe it is better, compared to two years ago! How long was the flight? Long haul or short haul? What were the positives, if any?


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