BA is fine with me (British Airways in general)

Member Name: REALTRAVELLER

Product:	British Airways in general
Date:	24/07/09 (68 review reads)
Rating:

Advantages: Good service

Disadvantages: Redeeming points is not that free

I have used British Airways for more than 10 years, both for leisure and for business. Due to the nature of my job Iclock up around 20 returns flights per year, to which we can add 2-3 trips I take for personal reasons.

Most of my trips are to Europe, but I also went to South Africa and to Dubai with British Airways. The destinations I reached are, Madrid, Barcelona, Paris, Bruxelles, Milan, Sofia, Bucharest, Athens, Moscow, Istanbul, Warsaw, Budapest, Frankfurt, Dublin, Lyon, Zurich and Geneve.

The thinkg I like more about flying from London is the access to their business lounge at Heathrow,however,my company has now abolished business class and the only way I can get there in the future will be to use my Gold card for this year and then next year i amy pay for one of these companies which allow you entry to the business lounges.

The lounge is well stocked with food and drinks and I prefer to eat there than on the plane.

The planes of BA are notalways the newest you can find, but seats are comfortable and i find that staff is well trained. However, it is very funny to see how they treat you with less "respect" and attention when you are not in business.

I always managed to take my luggage on the plane and apart from the flights to Moscow, which are always packed and where storage room is scarce, I never had problems storing it.With some other airlines (Air France and Iberia) it happened to me that I was one of the last people to baord the plane and there was no more space for my luggage.

If you travel regularly you can clock up points and become a memebr of their frequent flyer programmme. It costs a lot of taxes and charges to redeem those points, so I would not say that flights are cheap at all, I normally redeem for a combination of cash and points.

I will write more on their frequent flyer programme in the separate section for this on Dooyoo.

Summary: Good service