BA, Rules the skies? (British Airways in general)

Member Name: flyingdutchwoman

Product:	British Airways in general
Date:	15/10/09 (149 review reads)
Rating:

Advantages: Wonderful Service

Disadvantages: N/A

I have only used British Airways once before, but I have to say that the service was outstanding.

I flew from London Gatwick to Inverness, and the staff were great. I was treated very well, and even though I use a wheelchair, nothing was too much trouble. The flight itself was not so good. This was not due to BA itself, but the plane fell several feet in a few seconds, and everything in the cabin went all over the place! It was rather scary, but the staff did a very good job of keeping us informed, and the plane landed safely on time.

One of the poor cabin crew was slightly hurt by the incident, and had to sit out the rest of the flight, which made the service a bit slower, but this was no ones fault!

My wheelchair and luggage, arrived well, and the staff were extremely helpful in getting me out of the airport, and to continue with my journey.

I am looking forward to flying with them again in January.

Summary: Can't fault them at all.