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Meet the Wifey.   -  British Airways in general Airline
British Airways in general 

Newest Review: ... great. I was treated very well, and even though I use a wheelchair, nothing was too much trouble. The flight itself was not so good. This w... more

Meet the Wifey. (British Airways in general)

Monkeygirl

Member Name: Monkeygirl

Product:

British Airways in general

Date: 06/07/00 (90 review reads)
Rating:

Advantages: Smiley Staff

Disadvantages: none

One fateful day back in May, my friend and I booked our flights to Belfast. Little did we know that the entire air traffic control system would malfunction and that instead of leaving at 10:30am, we would leave Heathrow at 1:50pm.

For the three hours before we could leave, we were sat on board the plane. We were fed, watered and smiled at by the lovely air staff (or wifeys as they were renamed at about 11:52am). I think that we would have gone mad if it hadn't been for the staff. They were great.

Unfortunately my friend and I were far too hungover to take advantage of the constant supply of alcohol. This is possibly a good thing though!

Summary:

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(11 members total)

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Overall rating: Useful

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Last comment:
catawall

- 15/07/00

nice to see good customer service given in a unfortunate situation.


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