British Airways in general Reviews

I have only used British Airways once before, but I have to say that the service was outstanding. I flew from London Gatwick to Inverness, and the staff were great. I was treated very well, and even though I use a wheelchair, nothing was too much trouble. The flight itself was not so good. This was not due to BA itself, but the plane ...  Read the complete review

I am currently in Hong Kong! I flew here from Heathrow terminal 5 with British airways. I havent flown long haul since I was 10 so wasnt really looking forward to the 12 hour flight. I received emails from BA after making the booking, inviting me to make special food requests and to inform me that I could check in online. 24 hours ...  Read the complete review

I generally fly longhaul once or twice a year and have always been back and forth between BA and Virgin depending on who had the better price at the time. I flew BA last year to New York and this year to LA. Both had good and bad points. I find BA to be quite a mixed bag to be honest, sometimes they are impeccable sometimes it's like they couldn't ...  Read the complete review

I travel regularly with my Job and find myself spending more time in airports, standing at check in lines, boarding planes and waiting for my luggage than I do with my family, so I thought I could comment on my journey giving an indication on the kind of service you may come across on your own travels. I travel regularly to Seattle ...  Read the complete review

British Airways is the national flag carrier of the UK and a major player worldwide as well, serving airports globally. The planes have half the British flag emblazoned on their fin tail. I've been with British Airways for two years now and have been flying only on international long-haul routes in World Traveller and World Traveller ...  Read the complete review

I recently flew from Beijing to London with British Airways with my friend, having completed a 4 week trip from Latvia to China. Booking a one way flight out of China seemed to be slightly problematic, but luckily the lovely people at STA travel sorted this all out for us. Anyway, the main problem we had before boarding the flight was with ...  Read the complete review

My family & I flew to Boston, MA from London Heathrow using BA earlier this year. Normally we fly with Virgin Atlantic; we had used the BA service a few years ago and wasn't that impressed. However after hearing positive comments from others that had flown recently we decided to use the service as the price was the same as Virgin and the ...  Read the complete review

It's not so much a case of British Airways in general but more a case of the small things that you instantly compare to budget airlines. I flew from Beijing to London last year and found the flight to be reasonable. The built in music system was the bonus that tipped BA in favour for me. Having used Air China from London - Beijing I had an easy ...  Read the complete review

I recently traveled with BA, leaving Heathrow bound for Beijing. I used the online check-in system which can be found by visiting www.ba.com at least 24 hours before your flight. It is a quick process which not only reduces stress on arrival at the airport, it also allows you to choose your seat! This mean you can ensure you bank that isle seat ...  Read the complete review

I recently took a trip with British Airways from Gatwick airport to Venice Marco Polo airport. I booked directly with British airways on their website which is quite easy to navigate and use. Their website can be found at www.ba.com It is quite a comprehensive site offering you the opportunity to book complete holiday ...  Read the complete review

Last year we travelled with BA for the first time and we flew club class. We flew to Cyprus, a trip we have done for the last 8 years with various arilines and I can safely say that BA has been the best of all these airlines. The ticket was only slightly more that their standard fare and actually cheaper than the airline I had flown with the ...  Read the complete review

There was a time when i would fly nothijng but British Airways, as with nothing else it was reliable and if there was a delay, they would inform you and try and make you as comfortable as possible. Over the years, the service seems to have declined and they just don't care anymore. I still fly British Airways as the competition is even worse but ...  Read the complete review

I have used British Airways for more than 10 years, both for leisure and for business. Due to the nature of my job Iclock up around 20 returns flights per year, to which we can add 2-3 trips I take for personal reasons. Most of my trips are to Europe, but I also went to South Africa and to Dubai with British Airways. The destinations I ...  Read the complete review

Undoubtedly the best airline I've travelled on, although there has been the odd one or two glitches over the years. I'll start with the bad flights I've had with them - BA's Tel Aviv route seems beset with problems. I've never had a flight leave on time from Tel Aviv airport, and the worst experience was being stuck on the taxiway in extreme heat ...  Read the complete review

*A touch of class* Looking at some of the comments raised in earlier reviews for British Airway and the surprisingly low average rating given to them by fellow reviewers, I can't help but wonder whether we're thinking about the same company. My experiences of BA have been, for the most part, exemplary and they remain one of my favourite ...  Read the complete review

Last year, I used British Airways twice to travel to JFK, New York. The first time we went, we did not fly out of Terminal 5 as it was not open. We checked ourselves in online 24 hours before the flight. This was the first time I had ever done this, having not flown for a few years. It was great, we got to pick our seats, instead of having ...  Read the complete review

We fly with British Airways annually to Florida and find their economy class 'World Traveller' to be a good service. The in flight service is generally speedy and the meals tend to be reasonable enough compared to other flight companies. The choice of drinks available in the complimentary bar service is wide ranging and there seems to be something ...  Read the complete review

My husband and I often fly to Larnaca with Bristish Airways, although we will probably be using one of the cheaper airlines now, as they have got so expensive. I think they offer a good overall service and the cabin crew are very polite but stressed as understaffed. I read a review just now and they mentioned the dirty seats - I agree totally and ...  Read the complete review

I booked flights with British Airways when there was a ridiculously good offer on flights from Manchester to New York JFK for £252 return. Our party was made up of four adults and we took advantage of the online check-in in order to choose our seats and speed up the process at the airport. We flew World Traveller class, which is nice ...  Read the complete review

Last week was our first experience of travelling abroad as a family when we spent a week in Switzerland. My husband and I travelled abroad regularly before we had our little boy, but we have stuck to holidays in the UK over the last couple of years due to not having the money for expensive foreign holidays and the fact that we thought taking him ...  Read the complete review