bmi British Midland Diamond Club

bmi British Midland Diamond Club: Waste of time (244 words)
by Frequent flyer - written on 22/07/09
Rating:

BMI Diamond Club comes with many promises, however firstly if you are unfortunate enough to deal with the Indian call centre then this is a complete waste of time. I have travelled regularly with them for over 2 years and as such am a gold member (which is pretty worthless). They often miss miles and trips, recently they have only added one leg of a two leg journey, I have called the call centre 4 times and each time I have been promised that this will be rectified and each time nothing has happened. The call centre operators clearly don't care. Interestingly I have tried to use the miles to book a flight (which was clearly nearly empty based on a ...  Read the complete review

worst airline ever (411 words)
by Mohamed - written on 26/06/09
Rating:

I hope this review will spare other families the suffering we had, My wife and two kids (5 and 8) was suppose to travel on BMI for the first time last week on 6-23-2009, the ticket was booked via continental airlines, going out from Houston on continental and stopping at London/Heathrow airport to switch flights to BMI leaving from London to Cairo, the continental plane made it on time and my wife was in line to get her boarding pass for BMI almost one hour before the plane leaves, the service was very slow and the representative was very rude. when my wife tried to explain to her that she needs to catch her plane, the rep kept interrupting saying "you are good, ...  Read the complete review

bmi British Midland Diamond Club: Redeeming miles is very difficult (172 words)
by MartinT - written on 15/02/09
Rating:

Earning miles is easy, and BMI may be generous in this regard, but you need a lot of luck to redeem miles for awards. I have twice tried to book flights using my 100,000 plus accumulated miles and found that there are very few seats available in any class to any destination either in the near future or months ahead. Ringing the call centre is just frustrating. I think it must be in India. So I gave up with the idea of trying to get flights and decided to book a hotel instead. The help system on the website says you can do this online, but you have to ring up. The Diamond club people put me through to Expedia who .... put me through to Diamond Club who then said that to ...  Read the complete review

Express Review on bmi British Midland Diamond Club
by Business Traveller - written on 16/01/09
Rating:

Diamond Club is about the most generous FF programme out there. If you target your spending you can really rack up your points.

e.g. I take a return flight with BMI Baby every week for which I receive an average of 1200 miles total. I also park with NCP who is a partner, so I book via the BMI website. Additionally, the valet parking actually works out cheaper for a working week so I grab the extra miles on offer for using this service - that's a total of 580+450 miles per week. BMI Amex credit card has no annual charge and gives 1.5 miles per £1 spent plus a joining bonus of 20,000 miles. All in all I've acrued enough miles for a 1st class return to Australia in less than 2 years.

N.B. Watch your statement as they have a habit of adding miles incorrectly.

bmi British Midland Diamond Club: The fastest frequent flyer programme to get Star Alliance Go ... (436 words)
by - written on 16/10/08 (Very useful, 353 readings)
Rating:

The Diamond Club isn't just a handy frequent flyer programme for regular travellers with bmi (formerly British Midland) and their subsidiary bmi Regional, it's also a very useful stepping stone to mid and upper status levels in the Star Alliance, the largest airline alliance in the world. You can earn and spend miles on all seventeen airlines of the growing alliance, as well as bmi partners Transaero Airlines, Virgin Atlantic Airways, Qatar Airways and low-cost subsiduary bmibaby. bmi maintain a number of airport lounges with snacks, refreshments and amenities throughout the UK and at a handful of European airports, and have reciprocal lounge access arrangements at most ...  Read the complete review