China Eastern Air

Unlike many of the reviewers, I was flying internally in China when using China Eastern and therefore cannot comment on the long haul service. I completed two flights with them (Beijing - Xi'An, and Xi'an - Guilin). Truth be told, you don't have a lot of choice flying internally in China. Most routes are only served by a few airlines, and China Eastern is said to be one of the better carriers. My own personal experience was uneventful. The service is very basic - but then each flight only did last 1.5 hours. Even internally, the safety briefing was conducted bi-lingually. Boarding was quick and effective. The seats were no less comfortable than ...  Read the complete review

I am afraid I have to side with the majority here on this one. After spending a substantial amount of time trying to find the cheapest airline to fly from the UK to Melbourne, Australia, China Eastern came up cheapest. I payed £645 for the honor of plying economy class from London Heathrow to Melbourne, via a 2 hour stop off at Shanghai Airport, China. Now, I had never even heard of the airline China Eastern before I made this booking, so I was a little dubious of what the quality of the flight would be like. Baring in mind Australia is a long way away, you would want a reasonable level of flight comfort. Now, I booked the flight through ...  Read the complete review

Having just flown London Heathrow to Shanghai return on China Eastern Airways i feel i must warn people thinking of using this airline the experience of myself and 2 colleagues. We Travelled Business Class, when we boarded the aircraft we found the Business Class section was not even in the same league as economy on BA, Emirates or Cathay Pacific. We spoke to the Purser who to our suprise commented " did your travel agent not tell you that Business Class is not very good on this airline." I am 5' 6'' tall and struggled with leg room when the seat infront was reclined The food if you could call it that was disgusting the entertainment system a joke, 2 English ...  Read the complete review

8th t0 the 14th October 2006. to Shanghai business class £1250 After reading the bad things about China Eastern I went to my flight out to Shanghai with trepidation, I checked with the airline as to which aircraft was on for that flight, to my relief it was the 600, Was impressed with the seats which were very comfortable but a lot of the westerners on the flight like myself are on the large side 42 waste found the seatbelts on the end of their adjustment and tight. The guy in front reclined his chair and it broke, the air hostess tried lifting it up and after dropping him violently into the horizontal position, moved him to another seat. The films were ...  Read the complete review

Reciently I flew them from Shanghai to Hong Kong. Made my reservations a day early. Arrived at the air port to find my flight cancelled. I was put on a flight 30 minutes later. When I arrived at the gate area the gate I was given on my boarding pass and the gate displayed on air port information we very different. After asking around I was told to go to the gate on my boarding pass. The gate agent confirmed that this was the correct gate. Fifteen minutes after the susposed boarding time we were informed that the gate was changed to the gate shown on the air port displays. Went to that gate to find that the flight was delayed for an undetermined time. After 30 minutes I ...  Read the complete review