Continental Airlines : Good Service (Continental Airlines)

Member Name: tor0908

Product:	Continental Airlines
Date:	10/06/09 (403 review reads)
Rating:

Advantages: Direct flight from Manchester to New York, food was good

Disadvantages: Plane was a bit small, no on demand tv

I have flown with Continental three times, each time was the Manchester to Newark transatlantic flight.

I have since heard that Continental have had some negative reviews, but with it being an American carrier I didn't really know a lot about them prior to booking so I had no pre-conceived expectations before the flight.

The first two flights were aboard a 767 which had the seatback televisions, although not the newer touch screen ones with TV on demand. We were given complimentary headphones, a pillow and a blanket which did make the flight quite comfortable. The cabin crew were pleasant and well presented and always seemed available if needed. There was one passenger on our first return flight who needed extra oxygen (not sure what for) but the staff were attentive and professional.

We had a one meal which was the usual chicken or beef meal, salad, bread roll etc and one snack which was a hot turkey and cheese roll (which I was really happy with because it didn't have butter or margarine spread all over it) and a snack box with crisps and some biscuits. The drinks trolley was brought around two or three times - soft drinks were free and alcoholic drinks were either £5 or $5 depending which currency you preferred to use. Water and orange juice were also brought around several times, probably due to the risk of dehydration on long haul flights.

The third flight I took with Continental was a little bit different as it was on a much smaller plane, a 757-200. Personally I thought that it was too small given that it was a transatlantic flight. We had the same meal options and drinks as on previous flights, although there were no tv screens in the seats so you had to watch whatever was on the main overhead screens.

I would fly long haul with Continental again, but I would check that the aircraft is bigger than a 757. I think we paid around £275 to £300 for the flight which overall I felt the service we got was worth the money paid.

*This review has also been posted on ciao.co.uk under the username tor0908*

Summary: Would fly again, but would check size of plane