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Cyprus Airways

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14 Reviews
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  • Clumsy, rude, and unattentive staff
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      21.06.2011 18:10

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      Excellent, cannot fault

      I used to fly with Cyprus Airways until about 10 years ago; I always enjoyed their service but I thought their flights were expensive. This was when cheaper airlines started flying to the island.

      I have since realised this was a foolish decision, as, for example, in Summer I pay almost £300 for the flight ONLY with Monarch (so excluding baggage, £40, meals, headphones etc etc etc...) whereas Cyprus Airways I pay just over £200pp. Phenomenal.

      Some airlines change their price all the time, up then down etc and release one season all at a time (e.g. Monarch have just released the whole Summer 2012 schedule from April to October).

      Cyprus Airways release their flights 11 months in advance - as each day goes by, another become available to book. They also have 'fare stages' so for example if 20 people book, it will then go to the next, more expensive fair stage and so on.

      BOOK IN ADVANCE!

      From London Heathrow, it's just £220, regardless of the time of year or popularity of the day of the week.

      They fly the Airbus 330 from Heathrow, a modern widebodied plan with seatback TVs. More than can be said for Monarch's leg-numbing legroom and over-head TVs which hurt your kneck to look at.

      Cyprus Airways provide free meals, drinks, pillows, blankets, EVERYTHING!

      It's no surprise they fly up to 3 times a day to London!

      As I said, they're definitely not expensive, you just have to know when to book, and that's as soon as they come out :)

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      31.08.2009 12:21

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      TRY THEM !!!!!!!!!!!!!!!!

      I have to say i have always had a pleasant and enjoyable flight from lhr to larnaca many times with Cyprus airways. I have been flying witht then since 1990, pleasant staff , clean plane , comfy seats and a realxing flight . I really wouldnt fly to Cyprus with anyone else But Cyprus Airways .
      The food is good , The drinks are free and nothing is too much trouble , I think it is a matter of individual taste in flying . I have flown in both their economy and their club class , obviously club class is better but i find that quite expensive , but nice for the odd treat. I cant fault the service i have had from them over many years and will continue to fly them . I go to Cyprus 6-7 times a year on businesss and pleasure, always use them thanks xxxxx

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      20.07.2009 10:07
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      Recommended!

      Cyprus Airways is if you hadn't guessed Cyprus' national carrier. A few years back, I took a flight from Larnaca to Cairo aboard one of their fleet, although I would have preferred to have left to Lebanon or Israel by boat, the option seemed a bit tricky at the time and info was hard to come by. The flight at the time cost 60 Cypriot Pounds including tax, however the price seems to have gone up and now costs arond 134 euros including tax.

      The flight can hardly be described a mammoth journey, it's 1 hour 20 minutes but due to the time difference, you arrive in Cairo a mere 20 minutes after departing Larnaca. It was an evening flight and we didn't get particularly high up in the air, as you can imagine - it felt an incredibly sturdy machine in particularly good nick.

      I think the thing that surprised me the most about this flight is what they were able to fit in on such a small flight, I received a free meal and drink - nothing spectacular but edible, oddly enough a pork based sandwich (not ideal for the Egyptian clientelle!), they also had time to try and sell some of their products, although this was done rather sharpily and wasn't as relentless as you'd find on a budget airline. In fact, they just gave the customers a brochure and subtly asked if anyone wanted to order anything, some minutes later.

      Overall, I'd recommend Cyprus Airways - although my experience with them was only a short hop over the Med, I think it would be rather comfortable for a long haul flight.

      Their website is also simple and easy to navigate and find out prices.

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      02.04.2009 12:30
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      A good quality airline with friendly staff, with whom I would certainly fly again.

      Cyprus Airways

      Stansted-Paphos-Larnaca Airbus A320

      As this was my first flight, I had heard plenty of horror stories from friends saying their ears always pop, they feel ill etc, etc. So, I armed myself with a bag of boiled sweets and some snacks and got ready for my flight to Larnaca. The aeroplane was clean, the seats were comfortable with plenty of legroom, even for someone who tends to have trouble going to the cinema. We were delayed by around half an hour before taking off.

      The flight itself was quite pleasant and the food was certainly edible. I found the cabin crew to be polite and very helpful, always willing to bring you extra drinks and the like.

      The in-flight entertainment was as you'd expect-a dodgy American film, but that did help to pass the hours.

      On landing at Paphos there were problems with the baggage as it had not been correctly sorted at Stansted and so we were delayed yet again as the ground crew removed and replaced bags five times. This was not very well organised and during the forty minutes we were waiting the remaining passengers were not offered any drinks and were instructed to remain in their seats.

      The journey on to Larnaca was fine and we were through Larnaca airport quickly.


      Larnaca-Heathrow Airbus A330

      Once again we were delayed at take off and the flight was only half full. There was slightly less leg room on the A330 and I was cramped even more as the seat in front of me had a black box under it, meaning I could not stretch my right leg which I had not be informed of when booking the seat when checking in.

      The flight suffered from quite a lot of turbulence and we had quite a bumpy landing. My biggest complaint was the quality of air on a A330, quite often I and my partner felt ill from the lack of fresh air. We had not suffered this on the A320.

      The cabin crew were once again very helpful, ready to bring drinks whenever asked and apologetic when the in-flight entertainment didn't work. They said it was a problem on the A330 that often happened. Luckily I had a book and an MP3 player. The food was fine (chicken and rice) but was served with a pasta salad, which made a strange combination.

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      05.08.2008 11:14
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      A pleasant and enjoyavble way to fly to Cyprus

      As a frequent visitor to Cyrprus I have flown with Cyprus Airways on several occasions. I do have to say that of all the airlines I have flown with they have to be one of the best... What I particularly like about them is that food and drink - including alcoholic drinks are free on the flight. This is a real boon when you are travelling with a fair sized family. I have 4 children and buying a round of drinks on other airlines costs an arm and a leg! Not so with Cyprus Airways. The earplugs too are also freely available. The meal standards were very good. In flight entertainment was good.

      What was distinctly lacking (thank goodness) that you get all too often with other airlines was the constant sales pitches....

      The cabin staff have always been very friendly and courteous - nothing is too much trouble. Flying with Cyprus airways is like starting your Cyprus holiday as soon as you set foot on the plane. As most of the staff are Cypriots you reallly feel that your holiday has started.

      It's not the cheapest airline around...but you can pick up good last minute bargains if you do some searches.

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        02.08.2008 17:31
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        It's the standard that all national carriers should live up to.

        The airline itself is clean, tidy, and professional. This is all what we expect from a nation's official carrier. And there is nothing out of the ordinary here either. Some benefits; you get free food and drink on most flights (I think longer than 1hr 30mins for food, if not, just free drinks).

        You also get personal TVs on the Airbus A330s and communal TVs on the Airbus A320s and A319s. These are brilliant for the medium haul flights from Cyprus to London. You also get free headphones (Which you can't keep, obviously) to plug into your armrest.

        On the A320s and A319s, you get around 17 channels (Probably less than that, because this is just the physical number there are) of audio (including the one relating to the communal screens).

        On the A330s, you get audio, and a range of TV channels to choose from also. The downside to this though, is that the aircraft is bigger and you're going to get longer waiting times for luggage, and longer queues in the boarding lounge.

        The staff are always well presented and will usually offer you a choice of blankets and pillows once you board the flight. They are helpful if you go to the back of the plane and talk to the person sat there, usually doing inventory and 'shop in the air' cost checks.

        This airline is quite expensive, but for the services you receive, is worth every penny. I have had no real problems with this airline in 4 years of flying with them.

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        08.09.2005 04:13
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        Very nice Airline, Service is realy good

        Cyprus Airways was my first Airline to travel with and i have traveled with this Airline all my childhood. I have never had a bad encounter with a flight attendant on this Airline. It was always pleasant to travel with this Airline, the food was great the service was wonderful with a smile and the pilots are awesome they are very well trained and take off and land wonderfully.

        This Airline has great rates flying to Beirut lebanon as it has to many countries as well. Cyprus Airways travels around Europe and the middle east.

        The service on this Airline is realy good they offer good food even on a 30 minute flight they give you a sandwich a drink a dessert and some peanuts.

        They have never lost my luggage and they have never had a major delay.

        The Airline just got new desighns on the plane which is realy beautiful i am realy proud of Cyprus Airways it is realy doing well

        I do recommend this Airline for all very good service indeed.

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          01.05.2004 10:27
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          • "Clumsy
          • rude
          • and unattentive staff"

          * Initial Note * When I was studying, (again in Dubai- I bet you are all sick to death of me saying this) we needed to go on a field trip with geography. Now, as you may imagine, Dubai is a desert, with no fresh water, and nothing in terms of rivers, or streams. So, in order to carry out our study on the animal life in both fresh water and salt water environments, as well as topographical surveys (-ok I wont go in to detail)we needed to go somewhere where there were fresh water streams. Excluding the river nile, Cyprus was the closest place that had streams, and therefore, my teacher decided to fly us with Cyprus Airways. What a mistake that was. I will now describe my journey to you from Dubai, to Bahrain, and then on to Cyprus. If you agree that this was very poor ( not the review, the Cyprus Airways treatment), it would be very much appreciated if you could pass on your comments. * The Journey * Everyone had handed over their luggage to what seemed pleasant ground staff, and started heading off to Dubai Duty Free (A pleasant concept), sneaking bottles of vodka and cartons of fags in to our hand luggage, so that the week that was seeming to be a very taunting, long and horrible a bit more bareable. Anyway, as the flight was called, everybody hustled toward the gate, all a bit excited about escaping parents for a week. I must say at this point, that the staff were very helpful, and attentive and seemed to manage quite effectively with the approximate 30 eighteen year olds. We were all alocated the seats we wanted on a first come first serve basis When we got on to the plane, I noticed that the seats were rather thin, and had un-adjustable arm rests, which when flying for over hours, is extremely uncomfortable.. I sat down anyway, wasnt terribly comfortable (however a generous amount of leg room), and thought, well its only 4 hours, it will pass quickly without problem. I had brought a
          book with me for reading, and when I pulled down the tray in front of me, I noticed a considerable amount of grime on the back of the seat in front of me, as well as a wide variety of different stains on both the seat and the tray (coffee, tea etc.) Now aware of this, I became more perceptive to this uncleanliness, and noticed bits of food on the floor, as well as stains (some of which I realised during the flight were sticky - not nice when your on an airline, and your feet stick to the floor) Anyway, disgusted with the state of the tray, I asked an air hostess to bring me some cleaning materials, such as a tissue or something to clean it off. The air hostess panted at me (as if I was uncoveniencing her - well sorry, if the blooming tray was clean, I woudlnt have to ask for the cleaning stuff) and huffed her way to the back of the aircraft. When she came back, with a dirty rag, she offered me an unsincere smile, and gave the tray a poor effot of a wipe. I thought to myself, that I wanted just to leave it, otherwise she might spit in my food or something. About 2 and a half hours of the flight, a different air hostess was offering coffee. When she approached me, she looked at me if I was stupid. So I thought, well I better pick up my cup, so she can pour the coffee in. Well she completely missed the cup, and poured blooming boiling hot coffee all over my hand, and with the reaction you get when touching something hot, threw the half cup of coffee over my head, landing in an unfortunate friends lap. The stupid woman then tutted at me, and out of sarcasm I said sorry to her. She then said its alright!!! WHAT!!! You have just poured BOILING coffee all over me, and then due to reaction, scoulded my friend as well. As if it were my fault that the pathetic excuse for an air hostess poured coffee on me. This really annoyed me. About 20 minutes later, the food was brought, and was a little revolted when I opened the plas
          tic container. Inside was an omlette, that looked as if it were cooked last week in somewhere like Baghdad, and as I investigated further, broccoli, and a runny yellow liquid oozed out of the middle of it. Well no way was I eating that! So, I put up with a mars bar, until I could buy something a little substantial and well, edible when I got to the airport in Cyprus. Anyway, as the flight was about an hour and a half from landing, I realised that I was very thirsty. The air hostesses had stopped attending, and therefore pressed my buzzer (which illuminates a little light above your seat, that means you need something) After about 20 minutes, nobody came to attend me, so I just walked up to the back of the plane, half expecting them to be chatting over a cup of coffee and a fag out the window (I know, a little impossible 20000 feet in the air, but you get the service impression I am trying to make) I asked, yet, another air hostess, whether I could have a diet coke. She looked at me, again as if I were stupid. (The looks that I had been getting all flight) " Can. I . Have . a . Diet . Coke .?" " Ooooh, Diette Coke, second shelf" This woman, after a little discussion about what I infact wanted, realised what I was saying and pointed at a drawer at the back of the plane. I was absoloutley mortified - its not a bloody help yourself service. So anyway, as you can imagine on a plane, you have air tight, locked drawers where drinks and things are kept, so that if the plane experiences turbulence the drinks dont fly everywhere. Heres me trying desperately to open one to quench my thirst, and the woman just sat there and said nothing. After about 5 minutes of having a fight with the drawer, she shouted "Turrrn it to the left" and then huffed to herself, as all the other staff had been doing. So turned this lever to the left, and thank god, opened the drawer. I then took two cans out, closed the drawer and proc
          eeded to walk back to my seat. The woman, that was sat on her backside then said to me that Coca Cola is very fattening, and will make me fat. Being already fuming about the service I had had, I simply said to her, ' Well I`m fat anyway' and she replied with ' I know I know, but its unhealthy' So not only did I have to get my own drink, not only did I have coffee poured all over me without apology, well in her eyes, my fault, but insulted and called fat! I couldnt believe it. I was so un-impressed it was unbelievable. So I tutted at her, did a massive humph and walked to my seat. Just like they had done to me all flight. Why are they so arrogant? It really puzzles me. * Flight Prices * Now, the flight prices are very good. My sister, who also lives in Dubai, wanted to travel from dubai to england, then Cyprus, then back to Dubai. Now, with a different airline, she would have had to pay about £1300. With cyprus she paid exactly, AED 3270 which is around , £500, which isnt bad at all. The itinery for her flight is: Dubai To Larnaca Larnaca To London Heathrow London Heathrow To Newcastle Newcastle To London Heathrow London Heathrow To Larnaca with a 10 day stop over and Larnaca To Dubai All for under 500 quid! I do however think that the price compromises service, and quality on the flight. So definately not Cheap and Cheerful, more Cheap and Nasty. Anyway, as she has a budget, this is what she is flying, and when shes finished, I`ll ask her opinon and update the review. *Conclusion* A dirty airline, with poor unhelpful and in some cases rude staff. You will get a ticket for next to nothing, but when you get to your destination you`ll be hungry, tired and stressed. Can you compromise a bit of money for a better service? I sure will in the future Thanks everyone for reading. All the best, Antony

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            29.10.2002 07:23
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            First of all I would like to clear up a confusion that seems to exist. Cyprus Airways is a completely different company from Helios airways. I had the opportunity to travel at least 30 times from Manchester to Larnaca on Cyprus Airways and I can positively say that is one of the companies worht travelling with. The food was excellent and the plane (Airbus 320) had an inflight entertainment system that kept me busy during the whole flight. A generous amount of leg space was given and generally the cabin was quite confortable. The down side of the trip was the quite large queqe for the 3 toilets and the fact that all alcoholic drinks had to be paid. Soft drinks, fresh juices and coffee or tea were free of charge though.

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              28.02.2002 01:46
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              In July of 2001 me and the other half set off from the flat with every penny we had for two weeks in Cyprus, travelling with Helios Airways (Cyprus Airways). Obviously the first day of your holiday can set the tone of the experience. Therefore, if the flight is bad the holiday is tainted (don't even ask about Majorca!!) We arrived at Birmingham airport one hour before the flight, were checked in quickly by a friendly Australian lady and just had time for a cup of tea and a sandwich before the flight was called. After being herded in by some rather attractive Cypriot hosts we were all set. I was convinced we'd be on the tarmac for ages, but no. The plane taxied down the runways at precisely time stated on the ticket, and we were away. The plane was a new 757, noticeably clean and comfortable. After take off, when we were all settled in the attendants handed out one of those glossy celeb magazines (I don't remember which one, they're all the same really) to everyone that wanted one. The in flight entertainment was the usual 'only fools and horses' style stuff you get on these flight, but you cant beat the classic. The food was the best I've ever had on a plane. A cheesy pasta dish with a side order of humus and a little piece of warm soft pita. Accompanied by a small tub of orange juice and a mini toblerone. The tea was good too. The in flight shop was quite good too. A good quality catalogue was provided with all prices in Cypriot pounds. They will accept sterling notes if you ask them for the exchange rate but all change is in Cypriot currency. This way prove a problem on the journey home, I just put the change in one of those charity envelopes. My other half mentions that the loos were nice, but I didn't go so I cant say much on that point My only criticism was of the flight attendants. They were friendly and helpful but the English skills of
              some were little more than adequate. This did not seem to pose a problem to anyone so I can't complain too much. The four-hour flight ended bang on time with little fuss or bother. The flight back was much the same, on time, comfortable and uneventful. I don't remember what the meal was that time but I do remember getting too mini toblerones this time. Incidentally, if you are going to Cyprus I would recommend buying all your fags, booze and smellies at the airport before the journey home. It's much cheaper.

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                04.07.2001 09:40
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                due to the airline not getting there act together properly we wwere delayed for 3 hours on this airline due to there wishy washy was of checking passengers intot he aircraft. I was not surprised that something went wrong as we were about to take off the plane had to turn around as one lady had no seat and they had extra passengers and another was missing later found in the bar. the passengers were not offered a drink while waiting with the air con off. or an appology. the service was altogether shocking. I asked for a blanket for my baby when it did get cool and was snapped at by a senior member of staff that said you cant expect us to carry 200 blankets for everyone.

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                  16.04.2001 19:08
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                  Having flown with many airlines in the past this is one I will avoid like the plague in future. There flight schedules are mainly from Larnaca and Paphos airports and operate to Birmingham, London, Manchester, Athens, the Middle East, Russia, Poland and other Eastern European countries. Their fleet consists of Airbus planes. I took a return flight from Larnaca to Athens and the return leg turned into my worst nightmare come true. Unlike many scheduled flights you do not receive free drinks on this route. Instead you a served with a meal that it is totally inedible and not at all up to the usual standards of Cypriot cuisine. The lack of free drinks (other than with your meal) on this route is because they consider the flight between Greece and Cyprus to be an internal route. They do serve drinks between Cyprus and Poland. The cabin crew are not very polite and welcoming - unlike other companies. They don't know please and thank you (even in their own language). On the return leg of the trip we were delayed by ten hours in Athens airport (not the best of places to be delayed as it has very few facilities). There were absolutely no explanations as to the cause of the delay given either in Greek or English (even the Olympic staff had no idea as to the cause). When it came to putting passengers onto other flights Cypriot nationals were given priority. They left an hour before most of the foreigners. No regard was paid to those with connections in Larnaca. Try and avoid this airline as they are also notorious for their strike action. One recent summer they seemed to be striking almost every week. Update For Other Routes ----------------------- Between Cyprus and Warsaw the flight was by far the cheapest fare quoted. This is probably because the flight tends to be fairly empty. The male cabin staff were slightly more attentive than on the route to Athens - but maybe because there were approximately 15 passe
                  ngers on the flight and I was the only female travelling alone! Between Heathrow and Larnaca the flights tend to be about an hour late on the three occassions that I have been unfortunate enough to travel with them.

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                    12.10.2000 23:21
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                    I have just flown from Heathrow to Larnaca on Cyprus Airways, and I was very impressed with them, The planes are fairly new models, they are clean and bright. The food was excellent (as far as airline food can be), drinks were free, the service was really good, and I would thoughroughly recommend them to anyone flying to Cyprus. Compared with the charter flights, it was a dream. No queues at check-in, no annoying holiday reps treating you like a child - it was perfect.

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                      07.10.2000 23:29
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                      I have recently flown with Helios Airways to Cyprus and want to warn everyone that if you travel with them to be prepared to expect a longer than normal flight. Not only was the flight delayed both ways, but the food was sub-standard, service poor, and to add insult to injury, had to land in Croatia to re-fuel. There was also no entertainment, for example, a film, to keep families entertained.Having flown eight times this year with more high profile airways I can definitely report this as the worst that I have travelled on.

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