Czech Airlines

Never, ever, fly Czech Airlines [CSA] -- their motto is the old communist "screw the customer". Flight was ok, BUT if anything ever goes wrong you'll always regret it! They lost all my luggage flying to Prague [certainly can happen]. Horror story is getting it back -- lying about everything. They were clearly in possession of my luggage [US], but they prefer flying cargo and get paid top $$ than return it back. Called Customer Service in Prague and their answer was "it will arrive tomorrow". Next day, more lies -- again "tomorrow". The following day even more lies "tomorrow"... imagine this for 7 [seven] straight days! When you ...  Read the complete review

I'm afraid this will be the first negative review that I have had to write. Late last year, we looked around for good prices on flight from the UK to Prague, Prague to Tallin, and back again. CSA Czech Airlines came out the cheapest, so we went ahead and booked. However, we had nothing but problems. The night before our flight, I tried to check in online, as we were supposed to be able to. But it would not recognise my details - I could view my booking online, but not do the online checkin. I called, and was advised not to worry, that I could just check in at the airport. The lady did not sound overly certain, so I called back again later ...  Read the complete review

Czech airlines have expanded quite a lot in the last year or so, with their main hub (perhaps unsurprisingly) being Prague. I have used them to fly to Prague, Istanbul Vienna and Frankfurt - in some cases by changing airline. However this review will focus on the quality of the Czech airlines service. Routes New ones are always being added, I have flown with them from Edinburgh. You can also fly with them from London and Glasgow. Pricing Not always the cheapest but if you get in early enough UK to Prague flights can be £79 return, more often than not though it will cost you around £140+. Quality of Service If you book early ...  Read the complete review

Cheapest flight for economy and business on this route (it was personalso I flew the former) and it proved suprisingly good value for money,leaving on time, arriving early, feeding once (and well) on a 2 hour flight, and with service coming close to the best I have seen (in economy). Now in its 76th year, CSA has a modern fleet of A310-300, B737-400 and-500, and ATR 42 and 72 aircraft. It provides direct transatlantic flights from Prague to Newark(NYC), Montreal and Toronto as well as an extensive European network of about 30 destinations, in addition to Beirut, Tel Aviv, Cairo, Dubai, Bahrain, Bangkokand Singapore. In-Flight magazine was dull but bright spot existed in ...  Read the complete review

I flew CSA for the first time this week, flying from Prague to London and back for Christmas. I had had a lot of rubbishing of CSA (gladly unfounded) from friends, who made comments about the flight being segregated into "Swine Class" and "Cattle Class", although the seat pitch was no worse than any other airline's was, and the flight did cost me a lot less than with other carriers. My flight out was delayed by 90 odd minutes, which would have been critical had I had a connecting flight, and the flight back was an early morning affair, and generally their Prague-London service is fairly frequent. Neither flight was completely full, with ...  Read the complete review