Southern Hospitality at Twenty Thousand Feet (Delta Airlines (DL))

Member Name: duchy

Product:	Delta Airlines (DL)
Date:	01/06/09 (61 review reads)
Rating:

Advantages: The routes, the service the prices

Disadvantages: They don't fly everywhere so I can't always use them

Delta Airlines -one of the longest existing American airlines -and recently expanded to offer even more services and flights.

So how did Delta get bigger in these times of credit crunch? They bought out another airline. In this case the well thought of NorthWest airlines.

This takeover has brought Delta more routes (NorthWest's hubs are Minniapolis and Detroit which compliment nicely Delta's existing hubs at Atlanta, Cincinatti and Salt Lake City) and importantly some very nice aircraft. NorthWest fly the very comfortable Airbus 330 series which in my opinion are the nicest and most comfortable aircraft on the transatlantic routes. Minniapolis is a fantastic airport modern and efficient and a definite asset to the Delta network.

However nicer aircraft or not the main reason why I fly Delta iss the crew. I fly several times a year across the Atlantic and I find their crew to be the nicest-that warm southern hospitality is evident on almost all the flights I've taken with them and as I'm poor enough to not be able to afford business class (at least not if I want to travel several times a year ;) it makes a big difference. Most crew radiate a genuine feeling warmth -which is refreshing when compared with the surly or disinterested service I've found on certain other carriers.

Economy air travel is never going to be super comfortable or have enormous seats or have gourmet food but with Delta I get a reliable product (on the rare occassions I've had delays and missed connections Delta have rebooked me promptly and without fuss often before my late plane has even landed), their seats are comfortable enough that I can sleep-unlike some of their competitors and the food is edible and sometimes downright tasty-again not something that is always the case with other carriers

Delta have some great fares and often run fare sales -as an example I have paid £320 with tax to fly to Las Vegas in August in 2009 booked direct with www.delta.com which I feel is an excellent price for high season.

Try Delta-You'll like them

Summary: Try Delta-You'll like them