Delta Reviews

Delta doesn't respond to ruquests at the ticket gate, I was assured my father's connecting flight would be in LA but instead was another flight later. On our return trip no ac although several complaints were made by other passengers. I will never fly on this substandard airline for the rest of my life.

Had great flights with delta from manchester to nyc. plenty of legroom. good in seat entertainment. free drinks on request(non alcohol only). Couldn't really ask for any more than they provided. Delay on the tarmac for return flight due to storms but ample info and refreshment given. Seats are comfy and lokk like leather so dont swaet and cabin temp is also spot on. No problem at all

Very dissatisfied - will never fly delta again. I was at the airport 1 hour & 10 minutes before my flight's departure, yet the plane was already booked. My original flight was scheduled for 4:40, then they had me on standby for the 8pm flight. After waiting for almost 5 HOURS with a 5 MONTH OLD INFANT that plane was booked too. At the airport ...  Read the complete review

Are the Air lines companies selling flights that will never leave the ground till they full up the plane? Or is this just DELTA? It seems that they sell flights that do not even exist, we go on line and there are all those flights leaving every day to Fortaleza, and I heard from the Delta employee on the counter that they do not fly every day ...  Read the complete review

I chose to fly with Delta over any other airline for my last holiday to California because having checked various sites they were the cheapest schedule airline to fly from Gatwick. I discovered most airlines which fly to San Francisco only fly from Heathrow which was not an option for us - I learnt my lesson having carried suitcases ...  Read the complete review

I was very disappointed in your customer service while booking a reservation. I was attempting to purchase a ticket online and was able to get as far as the "purchase" tab, when pushed I received a "we are experiencing turbulence" message. I had no way of knowing if the reservation went through so I tried the online chat with ...  Read the complete review

Me and my husband were flying from Frankfurt to an Atlanta. I don't need to tell you how long this flight was. So we came to the airport and our first surprise came when we had to pay crazy money for our luggage since it was too heavy. Well we paid what we have to and go to the gate wait for our plane. I have to say , it was my first flight with ...  Read the complete review

I flew out of MCI ... checked two bags, carried on two. I had a stop in Salt Lake City, which arrived late and had to run to my next plane that ended up being 45min delayed to Long Beach (final destination). We finally got onto the plane and arrived in Long Beach. I waited for my luggage that never came. Me and about 20 other people's luggage ...  Read the complete review

I have organized a soccer tour of the Caribbean (we were to land in St. Lucia) this December (2007). Over 50 people are attending; stadiums, hotels, transportation has all been booked and paid for. Nearly 20 people (fans/players) were booked with Delta. This morning, passengers from one of the planes recieved an e-mail saying their ...  Read the complete review

Awful, Awful airline. I flew out to see my husband back in June and missed my connection from JFK to Boston. The connecting flight was a Delta shuttle. I was late due to a very long line at customs. I head out to the customer service desk to be greated by 10 people all standing there, talking with nothing to do. I grab the attention of ...  Read the complete review

A work colleague has described to me a scenario that I would not believe if I had not seen the proof and the letters. The reason for this statement is as follows. Delta were due to fly the family from Orlando to New York so that they could catch their connecting flight with Aer Lingus to Dublin. Delta said that they were overbooked but ...  Read the complete review

In early September, I flew a return trip from New York to Orlando (via Atlanta in both directions). Having transferred through Atlanta before, I queried the fact that I only had a 45 minute connection - Delta in London assured me it would be sufficient time. The flight from New York left over 30 minutes late, due a passenger failing to board the ...  Read the complete review

Having been transferred to Delta by US Airways for our return flight to the UK from Tampa to Atlanta, Atlanta to Paris and Paris to Manchester with Air France. This has enabled me to write a second opinion on a US airline company. Having already queued for half an hour at the US Airways Check-in we joined the check-in of Delta. ...  Read the complete review

Steer clear of Delta. - Advantages: Lots of flights - Disadvantages: Dirty planes, Unfriendly Crews

I've flown with Delta for a number of years now (over 10!) to the east coast of the USA. My primary reason for choosing Delta over other airlines was simply down to the fact that they serviced my destination better than any other airline. At the time, they wern't even my first choice (American was) however, Delta offerd ...  Read the complete review

I've just returned from my first flight on Delta airlines. It was from Gatwick to Boston, which is a fairly new route for them. Their competition on this route is from British Airways, Virgin Atlantic, American and United. First impressions at Gatwick weren't great. Two hours before the departure time, there was a long queue at the ...  Read the complete review

Just before Christmas, my girlfriend and I travelled from Ireland to the US for a holiday. We were going to New York, then Washington D.C. and then Denver before we came home. We travelled with Delta all the way purely because they gave us the best price. Now, overall their service was only average. There were a few instances, which ...  Read the complete review

I flew on Delta twice on internal flights in the US. I've heard better things about their international flights but according to other dooyoo-ers they found the same thing as me when flying in the US; very old planes! On the ground the Delta staff were helpful, the check-in was quick and staff were helpful when we asked some ...  Read the complete review

I flew Delta to Atlanta a few years back now with my grandmother. The Whole company seemed oriented toward customer service and care. The Planes were clean and confortable and the staff were both attentive and polite. The food was excellent (a rarity on transatlantic economy flights!) and the entertainment good. The 'American-style' ...  Read the complete review

I know this opinion is probably outdated now, but I still feel so strongly about how we were treated that I feel anyone concidering flying to Disney World, Florida on honeymoon should think very carefully about which airline to travel with. We were married 8.5 years ago & my husband booked our 'surprise ' destination thinking it ...  Read the complete review