easyjet come fly with me (easyJet)

Member Name: slvs3000

Product:	easyJet
Date:	31/12/08 (20 review reads)
Rating:

Advantages: nice staff in the uk comfortable seats and cheap prices

Disadvantages: not very reliable

i travelled with easy jet from liverpool to barcelona and it was quite a mixed experience the service which we received at liverpool airport was absolutely fantastic completely faultless. service on the flight there was absolutely brilliant. air stewards and stewardesses were really polite and catered for your every needs throughout the whole flight. leg room was ample and seats were comfortable.
however on the way back from barcelona we arrived at the airport and were told we were in for a 5 hour delay which was quite annoying. by the time the five hours came there was still no plane and we were told that there was further delays but had no more information. staff were nowhere to be seen and eventually it was displayed on the screen that the flight was cancelled which at this point we were offered no compensation and were told that we would have to stay in the airport until the next morning where they could arrange a flight to a different airport. staff were quite ignorant. however the staff in the uk for easyjet are really nice and in my opinion the owner of easyjet is a really great guy who cares about his passengers we did receive a letter of apology once we returned to the uk and recieved a fraction of our money back. nice enough airline however not very reliable however flights are very cheap so you dont expect too much

Summary: decent lowcost airline