“ Country: Cyprus „
Part of a last minute deal flew with Eurocypria from Gatwick to Crete. Collected tickets at airport but, be warned, there is baggage limit of 15kg per person, not the usual 20kg. Going out no problem but on return 20 September 2009 one of the check in staff (there were two lines) was insisting on charging excess fees. We forked out an additional 60 euros for 4 kg over. People in front 45 euros and those behind 90 euros. Daylight robbery. Otherwise had good flights with this airline - on time and complimentary meal outbound good (on return a bit ropey).
We flew from Gatwick to Paphos by Eurocypria on 20th December 2008. However, when we arrived at Gatwick, our intended flight for 10.40am was not displayed on the departure board. Panic! After a number of enquiries, we were directed to a section where we found the Eurocypria desk and we were advised of a flight delay. We were bussed to an airport hotel where we were provided with a room, lunch and dinner. We were bussed back to the airport at 8.30pm where our flight was now shown on the board as departing at 10.40pm After passing through security, we discovered that our departure time had been rescheduled for 3.30am the following morning.We had been brought back to the airport unnecessarily early and were now faced with a further 7 hours wait in an empty departure lounge. Even more surprising was that Eurocypria had another flight to Paphos scheduled for 10.00pm which departed more or less on time. We tried to change to that flight but were assured it was full. We later learnt that it travelled with approximately one third of its seats empty. We finally left nearly 17 hours late. Not only was there no apology, but we were charged for bottles of water. Eurocypria were not even prepared to offer their long suffering passengers a free drink. So we lost one day of our holiday due to a delay for which no reason was ever given other than it was due to technical reasons, whatever that meant. Would I fly Eurocypria again - not likely!
After reading very poor reviews about flying with eurocypria I was very apprehensive in fact I was dreading the flights but I can honestly say this is one of the best airlines I've flown with. Flying from Manchester to Larnaca our flight was delayed by only 10 minutes and the return by 30 minutes, the cabin crew were so friendly, and the aircraft was clean, the only thing I was disappointed with was the meals on both journeys.
We had the misfortune to fly with Eurcypria Airline on 29th July 2008 from Gatwick to Larnaca or rather we did not because we suffered a 24 hour delay.Worse was to follow as we were seated in front of three lads from Ilford who were drunk when they boarded the plane. They also had a large coca cola bottle with them filled with spirits. The steward was heard to say " I know what you have got but I will turn a blind eye if you stay quiet"
However they argued amongst themselves nearly coming to blows on several occasions and used foul and abusive language the whole trip.
Not only did we loose 24 hours but it was the worst flight I have ever been on
I have tried to contact Eurocypria Airlines but they do not respond. Thomas Cook have answered my first email requesting further information but I dont hold out much hope.
My advice make sure you dont use this airline. By the way we were only 1 hour late leaving on the return trip.
We booked a flight only to Paphos with Eurocypria Airlines for a holiday between 9th-16th February 2008. It was booked via Olympic Holidays. They took our money (some £667) and we duly received an e-mail confirming the flight to paphos at 10.55a.m on 9th February from Gatwick. A few weeks later we were informed that our destination airport had been changed to Larnaca - some 90+ miles away from our resort in Paphos. We were told it was not considered a major change (it certainly was for us) and that we could not have a refund. We arrived at Gatwick for check-in at 8.55a.m. for our 10.55a.m. flight only to be told there was a 12-hour delay and the flight would not depart until 10.40p.m. that evening. We were devastated. We had to queue for over one and a half hours to check in. We finally took off at some 10.55p.m. and landed at Larnaca at 5.15a.m. on 10th February. We then had to hire a car and it took over two hours to drive to Paphos and upon our arrival at our resort we were shattered through lack of sleep etc. We effectively lost two days of a one-week holiday thanks to Eurocypria and Olympic Holidays who have ignored three e-mails from me. At no time have we been offered compensation for the delay or the expense of getting to Paphos from Larnaca Airport when we should have been flown to Paphos Airport. We are an elderly couple with health problems and we had our young grandson with us. When we rang Olympic Holidays we were treated with indifference by a woman who said 'you're flight only people aren't you?' In other words had we booked a holiday with them they may have transferred us etc. but as we hadn't 'hard luck'. Disgusting treatment by both Olympice and Eurocypria Airlines.
After reading poor reviews about Eurocypria, I was a bit apprehensive. Flying to Larnaca from Exeter, the plane was late, around 30 - 45mins.. which is not bad.. I like the leather seating, and if you don't sit in row two (very narrow) the leg room is good. The meal was bad, overheated lasagna, (least I think that's what it was !!) cabin staff were professional, not overly friendly. I know we flew at night but it would have been nice to see the route on the overhead screens
The return journey was very good. ten mins, late, and the best meal I have ever had on any flight. crew were much the same as on the first journey.
3 stars, I would have rated it 4 if the outgoing journey was the same as the return.
we flew with eurocypria airlines on 21st june this year from london gatwick, we were due to fly to larnaca at 15 55 and we were on time, which i was quite surprised about as i had read lots of reviews from people about this airline and was expecting long delays as people had described. so i gave them a chance and was quite happy but how wrong i was........
our return flight to london gatwick was at 18 50. we went to check in at larnaca airport, were q-ing for about 20mins in the horrible heat, it was packed and there was no airconditioning. then the converer belt broke so we were waiting for about another twenty mins after we had got our boardin cards etc for our bags to be weighed. we were then told we had a three hour delay and would board at 22:00 and would fly out at 22:40. 23:15 came and we hadn't even been called to board, then our flight number went off the screen. so i went to the gate to see what was happening and to get some answers and people were starting to board into the room. the flight wasnt called out, so if i hadnt of gone 2 c wot was happening we would have still been sitting there none the wiser. we then had to wait for the plane 2 be cleaned. the people on the desk were crap, didnt appoligise 4 the delay or nothing and they were also very grumpy. we finally flew at 12:15am after a 5 and a half hour delay. i was quite worried about all the reviews i had read before we flew with them, and was willing to give them a chance, but they were absolute rubbish and i wouldnt fly with them again!!!
Flight ECA910 16th Oct 2005 - The flight to hell.
If you wish to deal with a company that tells you nothing when things go wrong then this one can be hard to beat. A twelve hour delay punctuated with false notifications of delays, begrudging offers of assistance under pressure and eventually resulting in the majority of the 200 passengers staging a "sit in" at one of the departure gates in order to get offers of food and drink.
Was the low point when we were tempted to collect food vouchers at another location so that the gate could be cleared or when finaly having got on a plane to be told it was still faulty and our journey would be via Frankfurt for repairs and a nine hour journey.
At this point the panic levels went through the cabin roof. The result, an attempted mass exudus and the eventual negotion of an alternative plane and a direct flight to Birmingham. What they did with the faulty plane we do not know. Any suggestions that some other poor passengers got that are of course purely speculation.
On June 27, 2002 I was to be on my way back from Paphos/Cyprus to Hamburg/Germany: the plane (which turned out to be an old Boeing 737 lemon) "could not" (=got no permission to?) start from Paphos at 06.00 AM as scheduled (which by itself is outrageous: "if not please, why not tease your customers by making ´em get up early in the morning (04.00 AM) for nothing "!!?): after waiting there for 2 hours, we got transferred by another (?) plane to Larnaca (at the other end of that island), where we had to wait another 3 hours, before we could board -at last- an aircraft that was fit enough to take us back to Germany! Why I´m telling that? Not only could they have let us known in time about "our" plane´s plight the day before (it´s perfectly clear that THEY had known about any malfunction etc. etc. the day before!!), in order to spare us 2 hours of senseless waiting at Paphos and thus give us one last restful nights sleep, they could at least have changed the crew, who by the time had become so terribly jittery, nervous and outrageously rude to everybody that it was clear to all those who weren´t boarding a plane for the first time in their life, that something had been seriously wrong!...
Unfortunately, this is not the place to jump to conclusions; I am just relating the facts: we arrived late, but safely. Everybody may come to his own conclusions.
If, however, you ask me for a recommendation of Eurocypria Airlines, the answer will remain a loud and clear "NO" !!!