Eurocypria nightmare flight to Paphos (EuroCypria Airlines)

Member Name: Johnny

Product:	EuroCypria Airlines
Date:	15/04/09 (154 review reads)
Rating:

Advantages: None

Disadvantages: a seventeen hour delay

We flew from Gatwick to Paphos by Eurocypria on 20th December 2008. However, when we arrived at Gatwick, our intended flight for 10.40am was not displayed on the departure board. Panic! After a number of enquiries, we were directed to a section where we found the Eurocypria desk and we were advised of a flight delay. We were bussed to an airport hotel where we were provided with a room, lunch and dinner. We were bussed back to the airport at 8.30pm where our flight was now shown on the board as departing at 10.40pm After passing through security, we discovered that our departure time had been rescheduled for 3.30am the following morning.We had been brought back to the airport unnecessarily early and were now faced with a further 7 hours wait in an empty departure lounge. Even more surprising was that Eurocypria had another flight to Paphos scheduled for 10.00pm which departed more or less on time. We tried to change to that flight but were assured it was full. We later learnt that it travelled with approximately one third of its seats empty. We finally left nearly 17 hours late. Not only was there no apology, but we were charged for bottles of water. Eurocypria were not even prepared to offer their long suffering passengers a free drink. So we lost one day of our holiday due to a delay for which no reason was ever given other than it was due to technical reasons, whatever that meant. Would I fly Eurocypria again - not likely!

Summary: a planeful of unhappy passengers