FLYING HIGH WITH THE FINNS (Finnair)

Member Name: purplegirl1989

Product:	Finnair
Date:	11/06/09 (110 review reads)
Rating:

Advantages: Great customer service, comfortable seating, good meals.

Disadvantages: Sometimes can have difficulty with vegetarian options.

I have flown with Finn Air on a couple of occasions in economy class and have always really enjoyed the experience. First of all, airlines such as Qantas, should really take lessons from Finn Air's customer service. I've never had any real problems with them and the majority of the time, I get the impression that the air crew are not really putting on an act with their friendliness. They smile, are polite, and efficient and unlike Qantas, they bring you water when you request it.

The seats are more comfortable than British Airways for sure, but with just about the same amount of leg room. Again unlike some other airlines, the pilot always seems to land a lot more smoothly. I can't really comment on entertainment, as they don't have any of that for the short haul flight to Helsinki and back, but then that's because its not really needed. Just bring a music player and you're sorted.

As far as meals are concerned, the first time I had no issues with my vegetarian diet. I really enjoyed the curry that I had and it was actually like a meal. They even added Karl Fazer Chocolates which was definitely a bonus! The second time didn't work out as well as they didn't order me a vegetarian meal. We'll see what will happen about that on my next flight with them in a couple of weeks.

Finnair depart from the same terminal - London Heathrow, 3- as British airways and share the same area for check in. Although the aircrew in BA have always been great, I prefer to fly with FinnAir as they are definitely a better company. Sometimes, their economy class can be cheaper than BA's Euro Traveller but then it can work vice-versa. If you can though, fly Finnish ;)

UPDATE 06/08/09- Well as mentioned I did fly with FinnAir again and, although I am rather gutted at the thought that I could have saved hundreds if I had known to go with Easyjet, I was completely happy with the service. There was a bit of a longer que than usual to check in, but that's probably just me arriving later than usual. Friendly service as usual, flight was nearly to schedule. No problems with them reserving me a window seat...and the best bit, no problems whatsoever with serving me Vegetarian meals, and rather tasty they were to!

Summary: Great for a 2 1/2 hour flight.