FlyGlobespan only if you have no choice (FlyGlobespan)

Member Name: J Johnson

Product:	FlyGlobespan
Date:	18/09/09 (53 review reads)
Rating:

Advantages: Fairly cheap

Disadvantages: Poor on-time performance, poor interior, poor service

Glasgow to Halifax, 29th August 2009. We paid extra for business class seats, and these were decent value for the extra legroom, but my footrest fell off. The interior was obviously the original from the early 1980s, so some seats were falling apart and it was difficult from many seats to view the movies. The flight was delayed by about 2 hours, which seems to be as near to on time as this airline gets. Even in the business class seats, pillows, blankets and headsets cost extra, as did every drink except water (from a fountain near the toilets) and tea/coffee. The meal was just plain bad. The return flight (5/6th September) was also delayed, and this time we were in economy. Across the aisle from us was an occupied seat with the armrest held on by duct tape. While I'm sure their aircraft are maintained to CAA standards, the interiors appear to be barely maintained at all. We were also stung for excess baggage on the return flight, as they website isn't as clear as it could be that the 25kg allowance is a combined total including carry-on bags.

Summary: Late, cheap is the worst sense of the word