“ The low cost airline from British Airways. Tel: +44(0)845 60 54321. „
I was first tempted into travelling with the budget airline Go because of an offer in The Telegraph. The paper was offering flights to various destinations at bargain prices as long as you complied with various conditions. I was astounded to find that I could get return flights from Stansted to Venice for £72 each including taxes during half term. The flight left a little late but within acceptable parameters, we took a picnic and ate it surreptiously, not being quite sure whether this was permitted but it was either that or go hungry because there was no way I was paying their prices for the snacks. There were no problems with the flights or baggage handling in either direction. I was a little irritated that the ticket said that check in was "at least 2 hours" prior to the flight departure because of security (this was only 3 months after the twin towers) only to find that the check-in desk at Venice on the return flight didn't even open until 45 minutes before the flight. At this time Go was a subsidiary of British Airways and I felt that I would be getting the British Airways standard of aeroplane maintenance. However, Go is now part of the Easy Jet group and I am not quite so confident about flying with them. In spite of this I have booked flights to Venice again over the New Year and only paid £47.50 for the return ticket. This time the flights are from Bristol which will be much more convenient. If you intend to fly with this airline be sure to sign up for the e-mail alerts and then you will have a good chance of buying the tickets at the best prices.
The Department of Transport and the Monopolies & Merger Commission have proved themselves as useful as Chocolate Teapots. UPDATE As from Monday 19 August, 'Go' flights between Scotland and Belfast have all been cancelled, following the successful take-over of 'Go' by 'Easyjet'. It is reported that this has affected 10,000 bookings. At the same time, 'Easyjet' are advertising the cost of flights to and from Belfast at "From £15 single". This would make the cheapest cost of a return as £43.20, a substantial increase on the lowest costs that I have paid (£13.20 through to £35 recently). OK, I accept that the airlines will have made a loss at £13.20, but that is what 'loss-leaders' are all about when you have true competition. I am left with no conclusions other than there is no protection given to the consumer against the iniquities of a Monopoly, or that the Directors of the Venture Capitalist company "3i" are 'favoured' by this current government. After all, the executives of 'Go' rejected the take-over bid, but "3i" were the biggest shareholder (having financed the management buy-out from British Airways). You can draw your own conclusions .... I am still awaiting to hear what Easyjet are going to offer me for the flight booking that I have outstanding with 'Go' for late September.... Original Review: One question about the takeover of 'Go' by 'Easyjet' perplexed me, to the extent that I wrote to the Department of Transport. 'Easyjet' had made an offer to buy 'Go', which was accepted by the major shareholder (the 3i's Investment *anking Group), but opposed by the Chief Executive of 'Go', Barbara Cassini. She was the driving force behind the original management buy-out from British Airways but now the take-over is complete (according to an
email received on 1st August). The 'Go' service will continue in its present form until 2003, and then be amalgamated "...using the combined experience from both Go and easyJet to create one better, larger low cost airline. This new airline will operate under the 'easyJet' name..". Well, we shall see. As I see it, now the low-cost airline 'Go' has been taken over by the low-cost airline "Easyjet", there will be a number of routes where the choice of budget airlines will be reduced from two to one. The Edinburgh to Belfast route is one of these. There seems little doubt that services will be curtailed, and there is a real danger that costs to the customer will rise substantially. Surely (I thought) this is what the Monopolies and Mergers mob are supposed to protect us (joe & jane public) from ? That is the question I have raised with the Department of Transport. I do not really have an axe to grind, in that my costs are borne by my clients. But, if the travel costs should go to, say £150 return, then this might have an effect on my business. And it will certainly have an impact on all those who now travel regularly by air between these two cities. An acknowledgement came 3 weels ago, 6 weeks after I sent my letter ...., but as my poetic reasoning resonated "... action came there none ...". I am left wondering if 'Easyjet' made any donations to the depleted Labour Party coffers ? ...... or was it the 3i Investment *ankers (who have made the biggest pile of cash out of the deal)? I think we should be told.... Original Review It is no secret that I am very fond of carrying out my Consultancy work and that I enjoy my frequent trips to Belfast. I started these trips in 1997 and have written six reviews for Dooyoo about aspects of these visits to the City and the province. As a frequent traveler by air between Edinburgh and Belfast, I was deli
ghted when the airline 'Go' started a service between Edinburgh and Belfast International Airport in early May 2001 - just too late to cover my trip that began on 30 April - so (for hopefully the last time) I had to fork out the princely sum of £255.90 (including taxes) for the excruciatingly poor service provided by British Airways (BA) through British Regional Airlines. Although a poor service, the planes were often full to capacity on a Friday evening and a Monday morning, so competition was certainly needed. That price is now increased to £274 (!!!). Sorry that this review includes the occasional 'swipe' at BA, but it really does make me feel better (!). My next trip required me in Belfast from Tuesday 29 May until Friday 1 June 2001 so, as soon as the client confirmed these dates, I booked my flight, at a then remarkable price of £90 return (including taxes). Since all these expenses are covered by my clients, I will not harangue here against the iniquities of European business air-fares, since this is academic to my pocket. But the airfare then paid regularly to the BA coffers was sufficient to get an Icelandic Air return flight to Boston from Glasgow airport, so some pertinent gripings really are called for. Since that first trip with 'Go', I have now traveled with the airline on a 11 further occasions, the latest resulting in my return to Edinburgh on Thursday 30th May. The flights have generally been on time, with so far only one outward journey and one return flight later than 30 minutes (and in both cases less than 75 minutes). Indeed, a better service for punctuality than the BA flights (which were almost always late returning on Thursday/Friday evenings) I have two further trips arranged this June, which (like the last) have each cost the princely sum of £13.20 return (Yes, THIRTEEN POUNDS 20 pence - including an 'Insurance surcharge of £3.20, and airport taxes). Now, admittedly, I book
ed these a couple of months ago and, for one of the flights, I double-booked myself on the outward flight (one for Monday 10th June and the other for Tuesday 11th June). At an extra cost of £6.60, this is worthwhile and overall, I have saved my clients well over £2,000 in airfares over the past year. Booking is simplicity itself on their website (but a £3 surcharge for credit cards sticks in the craw, and I have risked my Debit Card for the cheapest fares). Just select your Departure and Destination airports, the required dates, and whether you want the lowest fare or the business fare. Then you are given the flight options and the costs of each journey leg. Much easier than when I had to book my BA flights through a travel agent (when they would have to telephone back to confirm a booking and then get the ticket sent to me) or via the very inefficient BA direct line. On one occasion using the BA line, they had no record of my booking at the check-in desk (!!). The fully flexible Business Return Fare to Belfast with 'Go' is £97.30 when booked over the web, but the most that I have paid when booking a non-flexible fare is £78.30 and it is usually possible to make a sub-£40 return booking, provided you book up at least a week in advance. It is a ticket-less process and as with all trips now, you require photo-ID. If you have booked a flexible fare, then obviously you keep a note of your booking reference number .... Like its former parent, British Airways, you do get a seat reservation, and baggage handling at both Belfast and Edinburgh via Servisair have caused no problems ? unlike problems that I have gathered are associated with Easyjet at some airports using other baggage handling agents. My only criticism of Servisair compared with, say, the British Airways own check-in staff, is that they are not sticklers to the rules. With BA, at both Edinburgh and Belfast, the weight and dimensions of my hand baggage were often
checked and, if I was very much over the 5 kilograms maximum, the bag had to be checked in and put 'in the hold'. Servisair do not seem to care about this. Recently, I followed an old bat onto the flight from Edinburgh who was struggling with a shopping bag on wheels, that was not only in excess of the maximum dimensions allowed for hand-baggage but was obviously very much heavier than 5 kilograms. I had my lap-top computer case, my newspapers and my coat. Having helped her up the steps of the aircraft by gripping and supporting the bottom of the bag, I had decided that there was "no way" I would get involved in attempting to lift such a weight up into the luggage rack. Sure enough, she expected me to do this, which I (politely) refused to do, saying that it was ? ..more than my back can take ...?. She then had the cheek to complain that she suffered ? ...with sciatica and cannot be expected to lift it up herself ...? and was not impressed when I suggested that she should therefore have " .... put the item in the hold ...". One of the flight attendants 'rescued' the situation by trying and failing to hoist the load up into the rack, before insisting that it be relocated into the hold - much to the fury of the old bat, who (naturally) seemed to blame me for her embarrassment at the short delay that was caused - and commented on by the pilot! It is interesting to compare the logistics and the costs of my current visits using the 'Go' service, with my previous using BA for the Belfast trip. BA Flight (prior to May 2001) The British Airways flights I used depart Edinburgh at 07.10, and returns departing Belfast at 19.40. They use Belfast City Airport, which is quite convenient for a 10-15 minute taxi ride into the centre (£5-£7), or a local (infrequent) bus service (involving about 5 minutes walk from the terminal building) at 95 pence each way (but with the attraction of viewing the Red Hand Gang
wall murals and the kerb stones painted red/white/blue as you trundle through the streets of loyalist East Belfast). The aircraft used are ancient ATP turboprop aircraft that rattle about so much that your breakfast tray will move about your folding table (and can even end up on the floor). That is right, you do get a typical (disgustingly fatty) 'full' breakfast with the morning flight and an equally disgusting 'savoury wrap' in the evening. The evening flight only becomes bearable if the cabin crew can be persuaded to allow the 'splicing of the main-brace' immediately after take-off and serve you a (very) large G&T. When I first traveled on the ATP aircraft in the late 1980's, I was very nervous. On the Edinburgh to Manchester run, the wings seemed to 'flap' as the crate took off and it came as no surprise when one was grounded at Inverness Airport because of 'metal fatigue'. I understand that all were withdrawn from service for the wing struts to be strengthened. I was relieved to find that the aircraft on the Belfast route did not suffer from this 'wing flap' so the problem obviously was sorted (lol). So the cost of my usual 4 day (3 night) stay in Belfast would cost £212.50 (initially) rising to £254 plus £216 accommodation (3 nights accommodation at Jury's Hotel), totaling from £428 up to £470 (!) Booking a city short break could reduce the price by about 15 - 20 %, but with cancellation charges and loss of flexibility. Go Flight (May 2002) 'Go' use 'proper' jet aircraft, (Boeing 737) and are much quieter and more stable than the ATP. Initially the 'Go' service departed Edinburgh at 06.30, returning from Belfast at 20.15, but that was when they were owned by British Airways. Following the management buy-out, the times altered and can now be regarded as either "much more convenient" or as "not quite so convenient" (de
pending if you are on the side of the Consultant or the client). The service now departs Edinburgh at 09.15, and returns departing Belfast at 18.15. It uses the International Airport at Aldegrove, which is a little further out. A taxi costs £20 - £25, but there is an excellent bus service, departing every 20 to 30 minutes, that takes about 35 minutes to the centre. It costs a very reasonable £8 return. As indicated above, my flight expenses now vary between about £13 and £95 a trip, with hotel accommodation (at the Belfast Travelodge opened in 1999 - see my review) usually costing a discounted £35 a night. Thus, the costs of a 4 day (3 night trip) is now down to between £118 and £200 in total. On the down-side, the later departure/earlier return means that my clients 'lose' almost 4 hours (say half a day) of my active time each trip. In fact what it means (as far as they believe) is that I work extra time at the hotel in the evenings, to make up for this 'lost time'. But, in ACTUAL fact, I almost always do carry out some work for clients in the evenings at the hotel. To reach deadlines, at least half or three quarters of this 'lost' time thus has to be made up by my working in Edinburgh, at time which is logged and charged for, so that each trip does, in fact generate about 0.3 or so of a day's chargeable work ! Of course, from the clients' point of view this has to be off-set against the fare and accommodation savings. So the 'honour' of both Consultant and clients are 'satisfied' (aren?t they ?). Since I started using the 'Go' service, the rival budget airline 'Easyjet' started operating on the same route. Initially, there were two problems. The times were even less convenient (later departure and earlier return, but now there is a flight which leaves Edinburgh at 08.15. The second (potential) problem I feel is rather more serious. In January, when awaiting
my departure from Belfast one Friday evening, the plane handling the Easyjet flight which should have left at 17.45, did not arrive, and several people made last minute bookings on the Go flight (which left on time). I gathered from talking to a couple who had transferred, that Easyjet were not totally reliable on the Belfast route, and there were occasions when passengers would be left stranded, or would have to take the precaution of booking themselves onto this later 'Go' flight to ensure they made their Edinburgh destination. I was also told that prospects for refunds for such cancellations were very poor, particularly if you had booked a heavily discounted flight. Thus I had not felt tempted to try an Easyjet booking until quite recently (see Review), bu which time the departure times had been altered substantially. Post Script on BA Several weeks' ago, in early March my name appeared in an article in 'The Times', as a result of a letter that I had sent to the Editor. In their Business Travel Section, which appears on a Thursday, the journo wrote a Very Bullish article about BA and how it was going to compete against the budget airlines on the domestic routes, with fares starting at £90 return, with the Edinburgh-Belfast route mentioned. Bingo ! thought I. That will be worthwhile, if I can fly out on the Monday or Tuesday morning at that price, returning on the Thursday or Friday evening. Thus, I tried to book return flights for the weeks commencing the Mondays 10th and 17th June. OK, it WAS possible, to book return flights that came back on the Wednesday/Thursday/Friday evenings but NO seats at THAT return fare were available departing in the early morning. However, a flight departing after midday could be booked. AND, lo and behold, the same pattern applied in the other direction. What a waste of space ! So when the BA adverts say "from £90" and "No Saturday stay required", don't be c
onned into thinking that there will be any flights convenient for you (even if you try booking 3 month's in advance). It was then that I found the VERY cheap advance booking flights via 'Go'. My letter, needlesstosay, put the boot very firmly into the ribs (and other anatomical parts) of BA for the manner in which they had been 'economical with the truth' when talking to The Times journalist. The journalist telephoned me and tried to get me to complain to British Airways, but I declined. I explained had only seen his 'puff' published in The Times about the offer, and I told him that I had learned at an early age "never to believe everything I read in a newspaper", and that was the real reason behind my letter. I don't think he took that as a joke ... In the same way, you should not necessarily trust everything that you read, or indeed, everyone that you meet, on Dooyoo (says he with a knowing smile ..... grrrrrr!). © Sidneygee 2002
~ ~ I've been off in Bonny Scotland over the last week. An old aunt of mine died at the ripe old age of 78. So not too many tears, as she had a good, full life, and she’s now off to a better place. But sad never the less, as she was my last aunt or uncle from a grand total of sixteen from both my mother’s and father’s side of the family. So there is a real feeling on my part of a complete generation now having passed away. The trip was unexpected, so before the journey, I got busy on the Web trying to find myself the best possible deal on both my airfare from Dublin to Edinburgh, and for car hire once I arrived. ~ ~ My normal airline of choice when flying to the UK is the indigenous Irish carrier, Ryanair, who advertise themselves as THE cheap fare airline. Not in this instance though, as they don’t fly into Edinburgh, and the nearest airport I could get to my destination was Prestwick south of Glasgow, which is on the other side of the country. Aer Lingus are the main carriers to Edinburgh, but to be frank, I had a dreadful experience with them a little over ten years ago, when I was trying to get to Scotland (for yet another funeral) quickly and cheaply, and the best offer they could come up with was an unbelievable £330 (old Irish Punts) return. So ever since then I have been disinclined to give them any of my business whatsoever, at least when there is any kind of option available. I wasn’t even aware that the Edinburgh route had opened up to competition, to be honest, and wasn’t relishing the prospect of either getting the ferry over with my own car, or driving to Belfast and flying over from there. So I was surprised to discover (using Google, the marvellous search engine) that another cheap airline, “GO”, have recently started up on this route. And I was even more pleasantly surprised when I logged onto their site and checked out their prices. A totally incredible price of
only €49.95 return (£30.50 Sterling), including all airport taxes and an insurance surcharge. ~ ~ “GO” started out their existence as the cheap flight option from British Airways, but are now an independent carrier in their own right. The site is incredibly simple to navigate, with none of the complicated rigmarole that you have to go through with some of their competitors. While I love Ryanair, I have to admit that they fall down badly in this regard, and you would nearly need a degree in Computer Science to work out some of their fares and schedules. With “GO”, you simply fill in your airport of departure, and where you want to fly to in two drop down boxes. The same procedure is followed for the day of your departure, and when you wish to return. Then you hit “find the cheapest fare” button, and voila, all your options for the two days you choose are clearly and concisely displayed, with an all in inclusive price beside each flight. You can hit the “back” button on your browser if you want to then compare prices for different days, in order to find your cheapest fare. Be sure to compare some different options if your travel itinerary is flexible. If I had returned home on the Sunday, for example, which was my original intention, it would have cost me an extra €72.50 (£44.36 Sterling) as compared to flying on the Saturday, which is the option I went for. “GO” are based at London Stanstead, and within the UK they fly from Belfast International, Bristol, Edinburgh, Glasgow and Newcastle. And, off course, from here in Dublin in the Irish Republic. They aren’t simply UK based though, and fly to a wide range of Continental airports as well. Here’s a wee list for you. ~~~~~~~~~~~~ Alicante Barcelona Belfast International Bilbao Bologna Copenhagen Edinburgh Faro Glasgow Ibiza Lyon Malaga Milan Linate Munich Naples Newcastle Nice Palma Mallorca Prague Rome Ciampino Venice Marco Polo ~~~~~~~~~~~~ So if you are after a cheap option to fly to Europe, then you are spoiled for choice with “GO”. You even get a further £5 (Sterling) discount for booking online with them, although this is already calculated into the fare quoted. One other thing to look out for. Even on an internal UK flight all passengers must carry some type of photo identification, such as a passport, photo driving licence, or student or ID Card. I presume that this is an extra precaution they have instigated in response to the atrocities of September, 11th. Once you have decided on what flights you want, then you are transferred to a secure server, where you do the usual with your name, address, telephone number, and credit card details. Your booking is confirmed within 5 minutes by email (at least, mine was), which you then print off, and present at the check in on the day of your flight. By the way, you don’t have to worry that you will be flying on an old World War Two Dakota, as “GO” have a fleet of 18 modern Boeing 737-300 jets. These are as comfortable as an airline seat can be without flying business or first class, with just about enough room to squeeze yourself into your seat, but not too bad once you have got yourself settled. I was offered snacks, drinks, and refreshments within minutes of takeoff, but having paid £1.50 (Sterling) for a plastic beaker of lukewarm muck that was supposed to be coffee on the way over from Ireland, I passed on the return journey. But what the heck! When all is said and done, I wasn't flying "GO" for their gourmet food and drink, but because they were extremely cheap. Both the outward and return flights left strictly to schedule, and both ways the pilot had tailwinds, and managed to shave abou
t 15 minutes of the journey time. (35 minutes instead of 50 minutes in the air) ~ ~ As well as looking for a cheap airfare, I was also attempting to hunt down some cheap car hire. Guess what? I managed to do this through a link on the “GO” site as well. I’d been running a separate window to search for car hire, and had managed to come up with a Ford Fiesta for £111 (Sterling) for three days, when I spotted the link on the “GO” website. Again, simple and easy navigation and booking was the order of the day. At Edinburgh airport, they have an arrangement with a crew called “Holiday Autos”. Five minutes later I had a small Ford Ka booked at the incredibly low price of only £76 (Sterling) for three days, inclusive of everything other than my fuel. As it transpired, I discovered on arrival at Edinburgh that "Holiday Autos" were in fact the fairly large car hire company "Alamo". And the clerk pointed out that I could actually have booked my hire car for £4 less had I done so directly with the company. So note has been taken for future trips. I didn't get the little Ford Ka I had booked either, but a (brand new) Peugeot 106, which I couldn't get along with at all. (opinion to follow) But I still reckon it was a good price, and I liked the ease of booking both my flight and car hire at the one website, even if the car hire cost me slightly more this way. There is also a link for hotel and guesthouse accommodation, and it looks every bit as good, but I had no need of this on this trip, as I stayed with relatives. ~ ~One thing I did notice though, and that was both on the outward and return journeys to Ireland the planes were practically empty. There were only 9 passengers (including myself) on the outward leg, and only 15 on my return flight to Dublin. Considering my return flight was at 12.45PM on the Saturday of an Ireland/Scotland Rugby International here in
Dublin, I fully expected the plane to be packed to capacity. So I wonder about the long-term viability of using large passenger jets on a route like this. Or perhaps it is “GO’s” advertising that is at fault. Remember I mentioned earlier that I wasn’t even aware that they were now flying this route! Perhaps "GO" would be well advised to consider using a smaller aircraft, like the Fokker prop/jet that their rivals on the route, Aer Lingus, use, if passenger numbers are going to remain at this low level. Just a thought in passing. All in all, the trip over and back went without a hitch, and I was delighted with both the price and the prompt and efficient service from "GO", both in the online booking procedure and on the actual flights themselves. On this basis alone, “GO” gets a very high recommendation from the “mad cabbie”. ~~~~~~~~~~~ FOOTNOTE ~ ~ I also had the great pleasure of getting together with a fellow dooyoo writer for the very first time ever during this trip. I met up for lunch in Edinburgh with “sidneygee”, the ex-Motors Category Guide, and he’s not such a crochety old bu**er as he’d like to make out. Thanks for the lunch and the bit of crack, pal. ~~~~~~~~~~~~
Go started off as BA’s answer to the growing threat posed by low-cost airlines such as easyjet on its European routes. However, a £100 million management buy-out by Barbara Cassani, backed by the venture capital group 3i, last summer gave Go its independence. September 11th swiftly followed, big airlines cut back on their routes and no-frills operators saw passenger numbers increase by a third. With a recent report from stockbrokers West LB Panmure predicting that the market for budget airlines in the EU will grow from the current 20 million passengers a year to 125 million by 2015 the future looks bright for Go. DESTINATIONS Aside from its base at London Stansted, Go currently flies from Belfast International, Bristol, Edinburgh, Glasgow and Newcastle within the UK. FROM LONDON STANSTED: Alicante Barcelona Belfast International Bilbao Bologna Copenhagen Edinburgh Faro Glasgow Ibiza Lyon Malaga Milan Linate Munich Naples Newcastle Nice Palma Mallorca Prague Rome Ciampino Venice Marco Polo FROM BRISTOL: Alicante Barcelona Belfast International Edinburgh Faro Glasgow Ibiza Malaga Nice Palma Mallorca FROM EDINBURGH: Belfast International Bristol Dublin London Stansted FROM GLASGOW: Belfast International Bristol Dublin London Stansted FROM NEWCASTLE: 3 flights a day to London Stansted BOOKING FLIGHTS You can either call Go on 0870 6076543 (lines open 0700-2200, calls charged at National Rate) or visit their website on www.go-fly.com. A £5 discount is given for all on-line transactions. Booking a flight on the internet is a simple process taking no more than 3-4 minutes. Simply select your destination and date(s) of travel and then follow the easy on-screen instructions. After paying
for your flight with credit or debit cards (a £3 fee is charged for all credit card transactions) you are given a customer code number and the option of receiving your confirmation letter by post or email. After the confirmation letter you’ll receive your ‘ticket’ in the form of a letter or email with your customer code number and flight details. Present this to the check-in staff at the airport along with photo ID (required for both domestic and international flights). ONBOARD Go has a fleet of 18 Boeing 737 planes, each holding 148 passengers. The planes are a little cramped, but with the longest flight time being Malaga at 3 hours 10 minutes the conditions are tolerable. Tax-free shopping, food and drink can be purchased during the flight. FOOD A breakfast box, consisting of cornflakes, milk, cake, nutrigrain bar, orange juice and tea or coffee, is available on morning flights at a cost of £4. There is also a limited selection of sandwiches (£2.50-£3) supplemented by muffins (£1.50), Pringles, cookies and flapjack bars (all £1) and chunky Kit Kats (50p). DRINK Tea costs £1 with coffee and hot chocolate costing an extra 50p. Soft drinks cost 50p for a 50cl can. Spirits cost £2.50 for a 5cl bottle. A 33cl van of Kronenbourg Lager costs £2, wine costs £2.50 for a 18.75cl bottle and champagne £10 for a 37.5cl bottle. Finally, Highland Spring Water costs £1 for a 50cl bottle and Red Bull £2 for a 25cl can. SHOPPING A fairly limited selection of souvenirs, cosmetics, perfume and jewellery is available. Benson & Hedges and Marlboro Lights cigarettes, as well as Bell’s Whisky, Absolut, Bombay Sapphire Gin and Baileys Irish Cream, are available on flights to and from Prague only. HOW TO GET THE CHEAPEST FARES Go’s website advises passengers to travel mid-week or stay for a minimum of two nights in order to get th
e cheapest flights. I’d advise you to check the website regularly and sign up to the Go Mail service (see www.go-fly.com for details). Book as soon as you get email notification of special offers as they sell out quickly. On the subject of Go Mail, I’ve found that Go sends out special offers about as often as easyjet but less frequently than Ryanair. On one occasion details of a big seat sale were announced on the front page of the website only. WWW.GO-FLY.COM The site is easy to navigate and features some useful extras. You can book hotels and ski chalets, hire cars and travel insurance through Go partners for all destinations served by Go and a lot more besides. I’d particularly recommend the Hotels service, which is operated by Hotel Connect and does not require you to have booked a flight with Go. MY EXPERIENCE I flew with Go on six occasions last month (four flights on the Newcastle-Stansted route and a return flight from Stansted to Rome). GOOD POINTS Prices can be remarkably cheap. I managed to get a return flight from Stansted to Rome for a total of £52 in the pre-Christmas sale (the usual price is around £86) and flights from Newcastle to Stansted can cost as little as £10. In addition to offering cut-price hotels etc, Go has secured discount rates on coach and rail services from Stansted to central London for its passengers. I found Go staff to be extremely friendly and helpful. The One-Line guide (available onboard) contains a lot of useful information on flight destinations and travel to and from the airport. BAD POINTS Punctuality. Each flight was delayed by at least half an hour, with one flight from Stansted to Newcastle taking off 90 minutes behind schedule. The outward flight from Newcastle to Stansted had arrived almost an hour late five days previously, causing me to miss my check-in time for my onward flig
ht to Faro by two minutes. There are no transfers, changes or refunds on Go flights so my tickets were worthless. Go flights work on a 25 minute turnaround schedule, so if the first flight of the day is late the knock-on effect continues throughout the day. As with all budget carriers, some of the airports used by Go are far from the city they serve. However, the savings in landing-fees etc are reflected in the price of your ticket. Due to the size of the planes, the baggage allowance is a miserly 10kg for checked-in baggage and 5kg for carry-on. Bag dimensions are strictly monitored for all carry-on luggage. Flight times can be somewhat inconvenient with a lot of early morning or late evening flights. For example, the only two flights from Stansted to Faro depart at 7am and 10am. You will be subjected to the horrific Go jingle. It will stay in your head for a lot longer than is healthy. WOULD I FLY WITH GO AGAIN? I’d recommend Go in terms of price and destinations served. However, I would not rely on it if I could not afford to be flexible in terms of my arrival time. I suppose I'd give Go my qualified approval.
As a student of a Scottish university living in East Anglia, getting home by rail would be a complete nightmare. It would cost me £70 with a Young Persons railcard for a return ticket, the journey taking almost 8 hours if all goes to plan. However, I managed to get a flight home for christmas for £38 thanks to Go... BOOKING As with the other low-cost airlines, booking is incredibly simple and quick. Simply put in the required dates and select the flights, give your details and it's done... No ticket in the post, just a booking reference number (which, having flown several times with easyJet and Go, I have never had to give). A confirmation email for reference and that's the journey sorted... AIRPORT I chose Go over easyJet because they fly to Stansted and not Luton. They were also cheaper, which was nice to find out! The first time I flew from Edinburgh was at the end of October 2001, and with the events of September 11th in mind, we were advised to check in 2 1/2 hours before departure. It was quite annoying to get to the airport and find out that check-in didn't open until 90 minutes before the flight! It didn't bother me too much, I just bought a book and got stuck into that. Edinburgh airport is quite small, and very easy to navigate. Go have check in desks that will accept passengers for any of their flights, so queues are unlikely. As well as Stansted being nearer to home than Luton, it's also a much, much nicer airport. Designed by Sir Norman Foster, it feels really spacious and is a breeze to travel through. My luggage arrived off the plane very promptly, and there were plenty of trollies for the number of travellers. FLIGHT As with easyJet and Ryanair, Go use Boeing 737 aircraft for all of their routes. These planes are decent enough, leg room isn't fantastic (and I'm fairly short) but ample for short-haul journeys. Every time I've flown with Go, the flight has left on
time and arrived early. It is obvious that, by allowing 90 minutes for a 50 minute flight, they are playing safe, but an early arrival is always welcome. The flight attendants are extremely courteous and attentive, and the flight experience is all-in-all extremely pleasant. The captain gives a lot of information about the route taken, and passengers are often updated of the flight status. CONCLUSION For travel between Scotland and London, Go have proved to be a very good option. Very quick, even including check-in, and much cheaper than the trains - you would have to have a really good reason not to choose them! I can't wait to travel to Europe with Go in the very near future...
As a frequent traveller from Belfast to Cambridge our company always used to book us on British European to Stansted from the City airport. However they have stopped flying this route in part due to competition from GO. So they booked me with Go Instead from the International airport to Stansted. The Fare was £140 return for a flexible fare. Not Cheap!. Fares. Go from £35 return to £160 including taxes, the cheaper fares available if you book well in advance and dont stay over a weekend. There is a discount for web bookings but can also be booked at travel agents. Check in Usually a queue forms from 2 hours before the flight and if you want a choice of seat get there early.Unlike Ryanair and Easyjet you do get a reserved seat. Luggage. Standard 20 Kilos per person, you will need to remember that if you are connecting to another flight you must collect your bags and re check in at the connection airport. Boarding. They have a 25 minute turnaround for the planes so expect to be boarded quickly at around 15 minsd before the flight is due to leave. Aircraft. Like Easyjet they use Boeing 737s they seat 149 passengers and are cramped so no tall person is going to feel that comfortable so choose an aisle seat if you are tall. The planes are clean and bright but comfort is not a huge issue as the flight is so short. In Flight Catering is a trolley with drinks and snacks which are quite expensive £1.50 for a coffee, 50p for a KITKAT, £1 for a Flapjack, £1.50 for a muffin, alcohol is also served as are various other snacks and on longer routes there is sandwhiches and a breakfast box. They hope you will use exact change as it makes it easier for them. The Flight In flight they make the usual announcements re safety where you are etc. The cabin crew are friendly and professional. On Arrival. As they are a low fares airline you will usually walk from the plane into the term
inal in the open air, no airbridges are used. And dont expect the bags to arrive as quickly as some full fare airlines as they usually park further from the terminal and their luggage handling is all manual. Overall I believe that you get what you pay for and having experienced full fare business airlines with prices for a similar route of £300, then their value is excellent. A good flight that gets you there on time. Enough said?
Over the years we had (until recently I suppose) saw an increase in the number of people booking last minute flights to mainland Europe. Companies such as EasyJet and Go have become very popular, offering cheap flights to many destinations, their popularity has grew considerably, so much so that the number of destinations you can fly to has increased over the years. I live in the Scottish Borders and have often visited friends living in Colerain, north of Belfast. Previously whenever visiting them we would drive across the other side of Scotland to Stranraer – where we could then get the ferry over to Larne. Getting the ferry was a bit of a pain to be honest though – a four hour drive across the country can be both tiring and pricey for petrol, then once you get there it’s another hour onto your journey for the crossing, plus the price of the ferry itself. Having seen advertisements on the television and also newspapers though, we thought we’d give ‘Go’ a try out instead. ‘Go’ is British Airways answer to Easy Jet. Basically offering cheap tickets to a number of locations in mainland Europe, they allow you to select the destinations and dates you are interested in via their website (www.go-fly.com) or over the telephone. For this review I’ll be looking at the website side of things, as well as the actual service itself. First up then – the website. Once you log onto the website you simply pick where you want to fly from/to from a couple of drop-down menu’s. Certain airports only seem to fly to certain destinations however – in my example I wanted to fly from Edinburgh to Belfast. Once I clicked on ‘Edinburgh’ the only options left to me were three of an original seven or eight, maybe the number of destinations could be extended as popularity of this service rises. Once you have selected your preferred flight routes, you need to sel
ect a date on which to leave and also the date you want to come back on – again all very simple and straightforward. Now that you have selected ‘where and when’ you next need to choose how many people are travelling. Once this is all taken care of the system then searches the database to see which flights meet up with your preferences. A clear, easy to read list is then brought up in front of you detailing what time the flight leaves, when it is expected to arrive and how much it will cost you to fly. It should be noted however that the prices shown are per-journey, not per overall trip. The real trick to using Go however is to book as early as possible – the sooner to your departure date, the more the flights will cost you (unfortunately) so our tickets cost £70 per person to get us there and back, although this isn’t too bad considering I had booked the tickets the day before we were due to leave. Had we booked earlier in the week our flights would have cost an awful lot less, so do book early if possible. Payment can be made via a debit or credit card, once the payment details have been entered via the secure server; the user is emailed details of their flights along with a receipt within 24 hours. I cannot fault Go for there quick service here either – within one hour I had received my flight details and confirmation note, all that remained now was to actually get on the plane. We were recommended to arrive at the airport 90 minutes before our plane was due to departure, arriving at Edinburgh in good time, we had our bags checked in and made our way to the departure gates. Sadly our plane was running late by nearly 30 minutes – we were going on a short break, so this didn’t really inconvenience us too much, but I think that for business users this could have been a real pain. However, flights can often be delayed – so it isn’t out of the ordinary for this sor
t of thing to happen, I would far rather the plane was checked over thoroughly before-hand than just used continuously in order to save a few minutes. The staff couldn’t apologise enough though, so once the plane arrived we took our seats. From what I could see, all the Go planes were Boeing 737 aircraft, whilst not the biggest planes available they are certainly large enough to hold a few hundred people, remember, the emphasis here for Go is to cram as many people in as possible. I’m quite tall myself, and to be honest I did find the seating a little cramped, it was certainly bearable on a short journey such as ours, but I couldn’t have put up with it for a long haul flight. Our flight was indicated as taking one hour, which I thought was great, but I was even more surprised when we arrived in Belfast in less than 30 minutes – excellent news for us and made the flights more worthwhile than ever. I couldn’t really fault the service we received from Go. The website was clear and simple with a fast and effective ordering system, the flight comfortable and speedy and the flight crews more than helpful. If you don’t have internet access you can also make your bookings over the phone – the only downside to this though is that the flights do cost a little compared to making them over the web – roughly about £10 per person, so try the web option if you want to save a little extra. Like I said earlier, we would have previously undertaken this trip via a ferry, but that would have cost a bit more than going via plane, plus it would take an awful lot longer too. I think that for sheer value for money and convenience you really can’t beat the service you get from Go and it is one that we shall definitely be using in the future again.
So I have been deemed worthy for one of my opinions to receive a crown. I am pleased by this - don't get me wrong - but I can't help but wonder, where do I go from here? Do I gradually lower the factual content of my opinions until they become pointless, unintelligent, and quite offensive drivel, or do I continue, in the hope that one day somebody will see my public service important enough for my Cartman jpeg to appear in the prestigious Hall of Fame? I would love that, although I will probably never achieve this status for the following four reasons: 1. Nobody ever nominates anyone for the HoF anymore, because we're all too lazy. 2. I doubt I will stick this writing opinions thing out long enough for me to get the respect needed to join the HoF. I mean, I'm already drying up. Even now, it has been two weeks since my last opinion. I'm too lazy to put the effort in. 3. I've recently joined Ciao. As alkaliguru would say, je suis un whore. 4. I ramble on far too much. I mean, look at me now. 200 words on and I haven't even mentioned the subject of this opinion yet. So far, this opinion has been me bitching on about myself. I'm far too self-obsessed. So anyway, before you click on the NU button, I will now say a little about the subject of this opinion. As you have probably guessed (unless you can't read, in which case why are you here?) this opinion is about Go Airlines. It is a low-cost airline, and therefore, you can expect not to expect much. And I expect you not to expect much from Go, as if you expect too much, you might be in for an unexpected shock. Expectedly. You fool. Yes, Go was (I believe, because I couldn't be bothered to do any research) the first low-cost airline in Britain, and is a subsidiary of British Airways (which is not doing too well at the moment because of certain events in America, but I won't go into that again). Therefore, their range of destinations is the best o
ut of all the low-cost airlines - including: Reykjavik Edinburgh Belfast Nice Prague Faro Venice Malaga, and Naples among others. However, if you're looking for flights outside of Europe, then don't fly with Go (or any other low-cost airline for that matter), because that would be expecting too much. A good way of looking at this is to expect nothing, because then anything would be an unexpected surprise, even on the flight (but I will go into that later). To be fair, though, their web site is one of the best I have experienced on the world wide web. It was fast, aesthetically pleasing, and easy to navigate. Booking is extremely easy - a two-year-old could do it. You can select options that mean that you are able to make the flights cheaper, fly at the weekend, or whatever you want, really. It is too simple, really. Most flights depart from London Stansted, although they have recently started doing flights from Bristol. If you live in Aberdeen, however, you are buggered. If you are one of these American Dooyoo users, then you are even more buggered. So this opinion is a bit pointless to you really - why are you still reading? Unless you think that I'm funny, which is highly unlikely. But anyway, living in Southend, it was fairly easy to get to Stansted. But anyway, we booked tickets in the middle of August for Alicante (which is in Spain, fools), which I believe were about £100 per person. Fairly cheap, although I believe this was the cheapest we could make it for the middle of summer. But here comes lesson #1: expect that the plane will not turn up at all. That way, the fact that both on the way out and on the way back, the planes were delayed but did eventually turn up will come as a pleasant surprise. Yes, delays are common in the Go world, probably due to the fact that only 16 Go planes are in service to stretch over the 21 destinations on offer. Perhaps they should call the airline Go, and then h
ave a subtitle 'after hanging around for a couple of hours waiting for the plane to be ready for boarding'. That would be a more accurate description of the product in question. But finally we were on the plane ('we' refers to half of my family and a couple of friends). Lesson #2: don't expect a gap between your chair and the chair in front at all - expect your chair to be joined to the chair in front. Yes, you've guessed, I wasn't too impressed with the leg space available. Maybe it is due to the fact that I am taller than the average person, but on the way back, my comfort levels were not particularly high. On the way there, I was sitting next to an empty chair, so I simply sprawled myself out across the two chairs, and therefore I can't really complain about that. You get a little magazine on the flight, which lists all of the destinations, and what there is to do in all of them. It also gives you some information about the planes, timetables, times available in the 'go shop' and the prices of the drinks. So here's lesson #3: don't expect to be able to get anything to drink or eat whilst onboard, and don't expect to be able to take any food or drink onboard. Yes, food is available onboard. But if you're looking for a free onboard meal, then blooooody hell, have you come to the wrong place. They sell sandwiches and drinks onboard, but the prices are not great, to say the least. They sell Kronenbourg 1664, which is a turn-up for me, as it's my favourite lager. But £2 for half a pint is not good. Warm lager is not good either. however, it was alcohol, so it was good. The pictures in the magazine of the Pepsi, etc. the have for sale is misleading as well. 50p for a can of Pepsi sounds good, until you see the size of the cans. They are less than half the size of a normal can and so you need at least two to quench your thirst, which sets you back a quid. All right, that's no worse than your averag
e cafe or restaurant. But they're warm too. In short, they can charge what they like, because the consumers have no alternative, unless you take your own food and drink (Hannibal Lecter style, although I wouldn't recommend the brain myself). The return flight from Alicante was during the night for us to minimise on costs, as I may have already said (I can't remember now). But lesson #4: don't expect to get any sleep on these night flights. Unfortunately though, it is unlikely that you will be surprised here - you probably won't get any sleep on the plane, which wouldn't have been so annoying to me if I hadn't already been waiting half the night for the plane to be ready for boarding. As I have said, there is not much leg space (especially for those over 6 feet tall), and if you're looking to get into a comfortable position to take a nap, then you are sadly mistaken. And just when you've almost managed to go beyond the point of no return into sleep, then comes the voice over the speaker system (made louder on the night flights for maximum disturbance): "AN ATTENDANT WILL SHORTLY BE MAKING HIS WAY DOWN THE AISLE WITH THE GO SHOP! WE HAVE A SELECTION OF FRAGRANCES, SPIRITS, AND SOUVENIRS AT REASONABLE PRICES! WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, AND DINERS CLUB CARDS AS METHODS OF PURCHASE! THANK YOU FOR FLYING WITH GO!" Why did they have to do this? They could see that the passengers were just settling down, trying to get a nit of shuteye, so they make a completely pointless announcement over the speakers. It is my opinion that the pilot was taking the piss. I bet they were all cracking up in the cockpit after they made that announcement. Let's just say that the announcement was not welcome among the passengers. You may think that I'm being rather nasty to Go. Am I expecting too much from low-cost airlines such as this? But then, I've just been on their web site agai
n, to check out a few prices, and let's just say that for a low-cost airline the prices don't exactly justify this description. A one-way ticket to Nice costs £132, and a one-way ticket to Malaga is £115, whereas on Easyjet the prices are £20 and £25 respectively - less than a sixth of the price for Nice! Hell, I even checked British Midland, and even they were cheaper! So possibly they should stop calling themselves a low-cost airline. OK, I know about the recent attacks in America and the redundancies that had to be made as a result by British Airways. But why exactly does that mean that they are entitled to charge extortionate prices on their fares? (A one-way ticket to Nice on British Airways, by the way, will set you back over five hundred quid.) Surely, with various other airlines still charging reasonable prices for flights, both BA and Go are getting virtually no customers at the moment. And this is a company that needs the custom after being forced to make that number of redundancies. Maybe I'm looking at this rather simplistically, and correct me if I'm wrong, but isn't a drastic fall in sales going to put them into even more trouble? To me, it seems that if BA don't get their act together, they are going to go the Swiss Air route. Which means that both the largest airline in the world and their low-cost subsidiary (Go, I'm talking about) will be gone. All I'm saying is that the fact that their share prices have fallen considerably recently doesn't justify the ridiculous prices that they are charging at the moment. Only someone who is completely stupid would use either one of these airlines at the moment.
I have now been to Malaga four times in four years with Go Airlines. Flying with Go since they started their no-nonsense service is a pleasure after travelling all over the continent with Charters such as Caledonian, Britannia and Monarch. It is far easier to book, on-line with GO than the others but you must remember to try out various dates of departure and return as the fare can vary so much. I just tried to get particular dates in September and have had to compromise slightly and make the Holiday last sixteen days instead of fourteen, SHAME. Trying to leave at a particular time and return 2 weeks later was going to cost me £124.00 for each person each way. I tried cchanging the dates and the best I could do was £99.00 each, each way a total of £396.00. However, by leaving on Tuesday 18th Sept and returning on Thursday 4th October the fare was £64 outward and £74 inward a grand total of £276.00. I realise that it is not always possible to re-arrange your dates but, if you book early enough it usually is much cheaper. Go Airlines is, as I mentioned above, no-nonsense. When you book on-line or on the telephone, you get a reference number and not a ticket. You present this at the booking in desk at Stansted or Bristol if you have booked from there and you get a boarding pass and return ticket. One of the disadvantages for many people in UK is that GO only fly from Stansted or Bristol. I live in Essex and therefore only 35 minutes to the Airport. There is long term car parking but, beware, it costs £6.00 per day and my first parking bill for £96.00 after a 16 day holiday was not expected, not welcomed and not easy to pay after having a grand spend up on Holiday. No-nonsense Airline in another sense in that you do not get a "plastic meal" in flight. I personally do not like all the coming and going of the in flight meals anyway. To try to manage, all the difficult to open, packets of food, cutlery a
nd condiments whilst juggling with a hot, plactic, cup of tea or coffee is not my idea of haute cuisine. I generally get to the Airport early - you have to be there about 2 hours ahead of time in any case, have a great meal and either snooze for the trip or read or listen to an audio book or music tape on personal stereo. I have read that others have had delays on the Go flights. I personally have never suffered this trauma. With other, Chartered flights, yes. On one occasion with Monarch to Gatwick (I hate Gatwick) from Barcelona we waited four hours to see if they could repair the undercarriage of the Trident we were to use for the flight - REPAIR THE UNDERCARRIAGE!! the mere thought nearly put me off flying for good. Having informed us of this horrendous task, (Why Oh why did they tell us?) they then informed us that another aircraft had been requested to come out and collect us. Altogether we waited 12 hours, and I had left an exciting visit to Barcelona early enough to catch the flight!!! As I said, I have never had a delay with Go Airlines and this is naturally because they are a scheduled Airline, just the cheaper sibling of British Airways. Yes, I know they have been bought out but this is an economic solution to their financial problem and in my opinion has not affected the service to the consumer. One thing, very important for me at least, the room between the seats and in the aisles is very generous and comfortable. There is one good facet of the service and that is the Airports that they use. These are always the main Airport servicing a city. Ryanair for instance have inexpensive fares for flights to such places as Milan and Frankfurt but, when you get to the airport that they use you have to take a very lengthy and expensive transfer bus or taxi to get to the city itself. One trip that I went on to Frankfurt cost less for the flight that for the transfer by bus. Booking flights for Holidays abroad is a
bit of a minefield but never as bad as leaving it all to a bucket shop and finding yourself with delays in both directions and a hotel or flop house in the worst part of a town right in the middle of a building site. Happy Holiday flights.
GO supports the Macmillan Cancer Charity and earlier this year a GO Captain offered the passengers on an Edinburgh to London flight the opportunity to bid for a ride in the Jump Seat during the cruise and the landing. I thought that this was a great idea and pressed the call button and bid £25. I was happy to win the Jump Seat with this bid, but a little disappointed that no one else on the flight tried to compete. A steward took me to the cockpit and I was strapped in. Captain Fitch then explained how the flight was progressing. It became clear very quickly that the Captain and the Co-pilot were simply monitoring the controls everything was automatic. All that we needed was the odd tweak of a button or dial. It was great to see out of the front of the plane. When you travel in the normal seats all you can see is the side view. The front is much more exciting. Especially on the long approach and landing. I really enjoyed the experience and told the Captain that my company would match the £25 I had bid. When I sent the cheque to GO a week later I received a hand-written thank you from Barbara Cassani, the CEO. Nice touch.
I recently travelled go on a domestic flight from London Stansted to Glasgow and I thought it was a truely excellent flight! The flight was delayed by half an hour each way but we still managed to reach either destination only bout 15 minutes late. The staff were absolutely fantastic and were very kind and friendly. The previous flight which had been to Palma and back was late but the pilot wanted save time and go straight to Glasgow to pick everyone up without having the cleaners on board which I thought was excellent because even though there was a small amount of litter on the floor, it reduced our delay and people were alot less moany. Although the aircraft were pretty old on the inside and shook a bit the interior was nice and tidy. It is a better airline than others that I have been on. Not only is it a great airline but the prices are cheap but you have to pay for any food you get onboard. This I think is better than other airlines because many people complain about the food and its much better to take your own lunch than buy some onboard. This is one magnificent airline and if you have to fly some where short distance and don't want to splash out, choose Go.
Me and my mate used Go in December when we wanted a cheap getaway to some place hot. Go was offering this great &70 return each to Tenerife so we took it up! Sadly, Go fly from Stansted, and sorry if iam wondering off the subject but its so far away from anywhere that you spend longer in the car than you do on the plane! Our flight actually took off quite promptly only a few minutes late but the plane, well all I can say is that it must of been one of British Airways reject aircraft, there was rusty looking water running down the side of the windscreen of the 737-300, but when you got inside, it had certainly seen a few too many flights, very old looking seats and the carpet was all worn. The plastic wall and ceiling panels were all yellow and there was an old fruit salad stuffed in my seat-back pocket! The food was okay, but thats if you purchase it, and my its not cheap, it doesnt come free like on most airlines. The crew were very friendly but I think the ex uniform designer for Sainsburys has sadly had some influence in there outfits! On the way back we actually missed our flight (which i have never done) and this was because the itinery that you print off (when using an internet booking) had times that were quite confusing. The only other thing to say about Go is that it can be slightly more expensive than competitors like Easyjet. This is probably because they pay more to use Stansted and it reflects in the fares.
Purchased a ticket to Naples for the week-end with Go airlines last November. The flight went from Stansted, which was very convenient for us and an easy airport to use – no delays. The service was very efficient from the time of booking to departure and return. The staff were most friendly and helpful and the in-flight service was very good, no fuss, but helpful. The sandwiches were excellent value but the coffee and chocolate could have been better! The leg room was adequate for a short flight and the luggage allowance was generous.
Two days ago I was sitting in some Italian cafe staring at the famous Rialto bridge in Venice. The sun was warm on my face, the music of a nearby stringed quartet filled the air whilst I sipped my latte in utter bliss. This three day break had cost me £44 return on special offer with Go airline. I had been dubious at first. Hmm whats the catch I contemplated looking for the small print. There seemed to be none. I was to fly out from Stanstead at 7am on 5 April and return at 13.40pm on 7 April. I booked on line. printed off my email ticket packed my bags and off I went. It took me 1 hour to drive to Stanstead Airport from where I live. I'd booked into a nearby car park through a link with Go for £15. Still no hitches. I parked my car. Got on car park bus to the airport walked into the simple yet very efficient airport and checked in. No delays with my flight. Where's the catch I thought. The lady with whom I checked in didn't even glance at my ticket she had all my information to hand on her computer. Too good to be true I muttered. Bang on time I walked through the gate on to the airplane and into my adequately spaced window seat. 10 minutes into the flight the air hostess came around with her trolley. No free food but if you were willing to pay you could eat and drink to your hearts content. Not badly priced either. Duty free was also available. 2 hours later I was in Venice. Wow I thought as they smiled and waved me off the plane. This is too good to be true and yet... it really is all it claims to be. On return again everything ran smoothly, flights on time, courteous staff, window seat and no hitches whatsoever. The only problem I had was returning to miserable wet depressing England after a wonderful stress free break. Oh well you can't have everything....can you?! I definitely recommend Go and shall be jetting off again in the very near future.
GO, My First Choice, We travel to Spain several times each year and were delighted when GO-Fly started to serve Alicante, which is our normal destination airport, we did look on in envy at the prices they charged to other cities around Europe and were pleased to be able to test out their service when they included Alicante into their scheduled routes. We live in Essex so Stansted was perfect for us, Gatwick was such a drag especially at the wrong time of day in bad traffic. The first time we used GO we thought something is wrong, no queue at the check-in, but no problem, the bags went straight in with boarding cards in sweating hand I noticed the other six manned check-ins, that would cut out the shuffling suitcases. The rest of it compares well with other airlines apart from the overpriced on board menu, I tried one of the spiced chicken sandwiches on our first flight but nobody twists your arm to buy, we now deposit our cases and have a meal before flying and a read or a sleep during. We have used them at least a dozen times now and have five more flights booked, that seems to be the secret, book early or the price goes up, and if you can travel midweek it's cheaper. You can also get some great deals from the e-mail specials which you sign up for on-line at the web site. We have been to Rome for £49 return and Madrid at £34 return. And to date no major delays. If you live further west they are now flying from Bristol. It's GO-Fly everytime for me.. well so far!!