Iberia

Viva Iberia (499 words)
by - written on 12/10/09 (Very useful, 66 readings)
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Iberia is the Spanish airline and has a great network of connection to South America and also an extensive set of routes within Spain. I have used Iberia to fly from London to both Barcelona and Madrid, from Madrid to Barcelona or the other way round, from Barcelona to Sevilla and from London to Buenos Aires via Madrid. Nationally Iberia offers a shuttle service between Madrid and Barcelona, this means that you buy a ticket and you go to the airport and if there are seats you board. The frequency is of one light every 90 minutes or so, and in my experience, there has never been a situation when I had to wait for the next flight. For those who need to work ...  Read the complete review

Iberia - great cost, bad quality (389 words)
by - written on 07/08/09 (Useful, 76 readings)
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As a student, travelling to Brazil was going to be costly, so naturally, I scrimped and saved every penny possible. This meant getting the cheapest flights as well. Flying out from Heathrow to Rio de Janeiro and returning from Buenos Aires, in Argentina, 6 weeks later, both via Madrid, turned out to be the best option at a very reasonable price of £550 with Iberia. The outbound flight was on time which was a good start, and although the plane flying from London to Madrid was a bit small and rickety, I held much higher hopes for the Airbus A340 which was to take us to Rio de Janeiro. The only reason I held higher expectations than I perhaps should have, is that ...  Read the complete review

Iberia: IBERIA dont bother (338 words)
by Andrew - written on 05/08/09
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We booked with Iberia because they were half price in comparison to easyjet who wanted £800 pounds to gran canaria for two adults Iberia were only £400 so bargain we thought, upon arrival at Heathrow all flights had been delayed due to an incident at Gatwick, we were put onto an earlier flight as otherwise we would not of made our connection in Madrid, we were rushed through the airport to sit on the plane for the next two hours, I appreciate that the delay was not Iberias fault but while on the plane there was no information given out at all, the first we new of a departure time was when the plane moved. We made our connection in Madrid and flew onto Gran Canaria, here ...  Read the complete review

Terrible service! (174 words)
by Mozzer - written on 27/07/09
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Terrible service on the way back from Buenos Aires to Madrid. A 12 hour flight, and were offered a single drink, once, with the foul "dinner". My wife had no pillow on her seat when we boarded, so she pressed the call button. A stewardess arrived 10 minutes later and just looked at her, frowning. She said in Spanish that she hadn't got a pillow. The stewardess shrugged, said they didnt carry spares (it wasnt a spare!!) and "what do you want me to do about it?" Luckily we attracted the attention of another more helpful stewardess who magically found - a spare. The customer service was atrocious. Rude staff, surly looks, no service, and also ...  Read the complete review

Horror flight Iberia 0808 3 Jan 2008 (853 words)
by julian harston - written on 10/01/09
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The handling of passengers by Iberia on Flight IB0808 on 3 January 2009 was a disgrace to the airline to the One World Alliance and to Spain. 0808 is due to depart from Madrid at 17.00 for Las Palmas. An airbus 340 is the usual aircraft assigned to this flight on a Saturday. As late a 16.15 the aircraft was shown on the departures board in the South Terminal at Barajas as being on schedule. From this point things went from bad to worse to disastrous. More than 200 passengers were left at the M ( domestic) departure gates with almost no contact from Iberia personnel for the next 8 hours. Two very brief appearances during this period by gate staff ...  Read the complete review