I flew with Iberia from Spain to South America, and I have to say that this is my least favourite airline and I will not use them again.

My friend was kind enough to pay for our trip so to be honest I dont know about the cost of the ticket.

However, I do know that if you are flying from the UK to South America, you are quite likely to fly via Spain and be put on an Iberia plane!

There are a few reasons why I do not like Iberia. They are:

Comfort: we fly in economy class but the seats were not comfortable, even for economy. The seemed harder than the seats in other aircraft, and I also felt that there was less legroom.

Staff: the staff were not very helpful or friendly and they could not really be called bilingual. Obviously in an emergency the staff need to be able to communicate with all ofthe passengers on board and in this case I would have been concerned about their ability to direct us.

Food: the food was awful, and neither myself not my friend finished our meals. There were two choices- pasta or chicken, and for some reason the air steward tried to get us to have the pasta and not the chicken, but we both wanted chicken. Maybe he knew it was awful and this is why he tried to put us off!

Lateness: the first flight was over two hours late taking off, and the second was about two and a half hours late.

One good thing I can say about Iberia is that the plane was quite clean.

If you can, fly with someone else.