Iceland Express Reviews
Description:Country: Iceland / Region: Europe
Newest Review: ... part of the country, I was not sure if those would be honored or not. If not, I would have to pay exorbitant last-minute fares. Also I had no idea if it would even be possible to reach my final destination in the northern part of the UK at any cost before Christmas Day. The flight delays kept increasing so I opted out of the flight because I had no idea if I could even make it in time for ... more
Customer Iceland Express Reviews (5)
by Niklas - written on 22/11/11
My parents flew with this airline, and they actually didn't mind the lack of "luxuries". Actually, my dad claims to have been able to lie across 3 seats and sleep the entire flight! No one bothered him to ask which meal he needed, since none were provided. This was Copenhagen-Boston, round trip. Besides some minor delays, there was nothing at all wrong with flying with them. Remember, if you cut costs, you can't expect things to run 100% perfectly. Safety shouldn't be any concern, I think federal regulations assure that. You can read my whole review here : http://ahealthconcept.com/iceland-express-review/
by S Bauer - written on 23/12/10
I was supposed to go to the UK for Christmas 2010 with a short layover in Iceland. First, my flight from Newark, NJ was rescheduled to an earlier time but they called me well in advance and sent me an updated itinerary so that was not a major issue. Since there were weather delays in Europe I called the airline on the day of travel and was told everything was fine. However when I arrived at the airport, I suddenly learned that the plane from Iceland had suffered from mechanical issues and would be delayed by six hours, hence my own flight was delayed by six hours. Instead of landing at Gatwick London Airport at 10 AM it would be 4 or 5 PM. Since I had a timed bus ticket Read the complete review
by P Byrne - written on 23/11/10
Discover the World has been operating holidays to Iceland for over 26 years and is the world's largest tour operator to the country. However in view of continuing difficulties we have now completely stopped selling Iceland Express flights to our passengers.Between January and August 2010 over half the inclusive tour passengers booked by us on Iceland Express services experienced cancellation of either their outbound and/or return flights, or schedule changes. In addition an indeterminate, but nevertheless significant number, experienced serious delays. This resulted in an enormous number of complaints and as a result, Discover the World has now ceased to sell Iceland Express flights to individual passengers. Instead, we will now only work with Icelandair, with whom we have a very good working relationship and have no such issues.
by Christina Lang - written on 02/09/10
I rarely have had a flight as comfortable, easy and cheap! The staff were amazing and flexible and even gave themselves some time to chat while bringing drinks over. The price was absolutely ridiculous, it was so cheap, I was flying NY-Reykjavik on a return trip for a fraction of what I used to have to pay with Icelandair. I have had to come on several trips here because of my job, and I am definitely sticking with Iceland Express. What great service, for little money and a very, very decent flight.
by - written on 10/05/10 (Very useful, 2375 readings)
I wasn't going to write this review as I didn't actually fly with the airline. Then I thought what the purpose of a review was, to which I believe is to help people make an informed decision about a product or service based on personal experience. So, this is what I am doing. Before you decide that this review will be irrelevant as it doesn't cover the actual flight, I beg you to reconsider as it will cover aspects with which you come in contact before anything else including their staff, customer service and online system. You will encounter their staff and experience their customer service before, during and after you fly so thus this review should be of ... Read the complete review