In February, I moved down to London to start a new job and as I commute on the Tube daily, noticed several posters advertising city breaks in Reykajvik, Iceland. I love travelling, especially to different or unusual places, and Iceland is somewhere I'd often thought of going. I therefore decided to look into making a trip there, and as I was able to secure the first full week in April off work, proceeded to investigate further. The posters advertising Reykjavik city breaks were from Icelandair, Iceland's national airline. On investigation I found it was possible to book breaks on the website incorporating flights, hotel and excursions and this is what I ...  Read the complete review

HORRIBLE CUSTOMER SERVICE!!! For our 6.5 hour flight home from Europe I was seated next to an extremely obese lady who literally took up half of my seat as well, and my leg was dripping with sweat off of her leg. They were lucky I am of tiny stature, there is no way even a normal sized person would have fit in my half of a seat. As the plane was full, we talked to the sterwardess about issuing a refund for my long uncomfortable trip home, who assured us their customer service was fantastic and they would definately do something about it... Apparently that was just to keep us quiet the rest of the trip, because phone call after phone call they said they were still ...  Read the complete review

I was recently lucky enough to be able to go on a school excursion to Iceland, (P.s It was awesome, a lovely place to visit.) We went from heathrow to Keflavik. Anyway, unfortunately, this means I have no idea how the buying/transaction of tickets/ communicating with Iceland Air was, although from listening to teachers conversations, and the fact that the school have used this airline before, that Iceland Air was fairly easy to use. Anyway, I found the planes to be comfortable, the seats were a bit squishy, but not too squashed that it was uncomfortable. The toilet was acceptable, (there's no other words for airline toilets really). The plane was ...  Read the complete review

Iceland Air is the worst airline that I have ever dealt with. I live in Europe and travel to the states and Asia frequently, so I have flown with almost everyone. And Iceland Air was the absolute worst (yes as bad as Aeroflot).They left me stranded in Frankfurt without an explanation and only grudgingly refunded my money (and not even all of it!) They were very rude and when I asked to speak to a manager, they never got back to me.It wasn't even that cheap really.

I travelled with Icelandair earlier this week on a short break. They are offering some good short break deals at the moment, we got return flights (from Heathrow), three nights at a hotel and an excursion to the Golden Circle (area close to Reykjavik which includes an amazing waterfall, Gulfoss, the original hot springs area - Geysir and Thingvellir which has both geological and historical importance) . We paid £239 for this deal which was good value. The flight with Icelandair was disappointing in some regards, the fight is 3 hours long and you only get free soft drinks. You have to pay extra for food. Our flight left at 1pm and I'd expected to get lunch ...  Read the complete review