Icelandair

My wife and I went to Norway a weeks ago and we decided to fly with Iceland air as we have travelled with them in the past. We purchased the tickets from the call centre as I prefer talking to someone it feels me with a bit of confidence and I prefer the human contact. The woman was very knowledgeable with lots of helpful information The woman on the phone was friendly and answered all the questions. Iceland air travel from Heathrow to Tromso in Oslo and as its not a very touristy airport and few airlines fly there. Iceland air is a fantastic airline airline the people are very friendly the service is better than most other airlines I have travelled with. The ...  Read the complete review

The whole subject of Iceland may be a bit controversial at the moment, but let me give a little information about the country's national airline. Icelandair has been flying in various forms since 1937. The name Icelandair has been in use since 1973. Their home airport is Keflavik airport in southwest Iceland, about 40 minutes from Reykjavik. A lot of people fly with Icelandair if they are flying to the US, as they offer one of the cheapest business class options to cross the Atlantic. That arrangement involves changing planes (or a stopover) in Iceland. Their business class product isn't quite up to the same standard as most trans-Atlantic ...  Read the complete review

What do you want from an airline? Well, my top requirements are: 1 - arriving safely (preferably with my luggage); 2 - not being ripped off; 3 - friendly staff; 4 - decent food; and 5 - something good to watch never goes a miss. Icelandair really pushes all the buttons. We have travelled with them a couple of times, flying from Heathrow to Keflavik, and they arrived safely and early both times. The service is exactly what you'd hope for - really good (what you'd imagine British Airways would be like - until you've flown with British Airways!). The staff are friendly and attentive. The flights ...  Read the complete review

I have taken Icelandair on several occasions, from Europe to the states and have never been disappointed. The service is always excellent on-board and the planes quite fresh and clean. And you may stop in Iceland for up to three days with no fee (very nice in summer). I've flown them from Amsterdam, Heathrow and, in my poor student days, Luxembourg (they've pulled out of LUX in favour of Paris). At all times I've been pleased by Icelandair's efficiency, the simple-but-edible food, and the comfort of seating. If you're crossing the atlantic, you will de-plane in Keflavik, which is about 45 minutes outside Rekjavik and fairly barren. The ...  Read the complete review

To be honest, I only flew once with Icelandic Air to meet a business partner in Reykjavik in Island, and I was appalled by the flight itself. Not only was the airplane delayed several hours at Heathrow, I arrived 1 1/2 hours early. My baggage was checked in, and then was on the wrong flight (more about that later). My ticket at the gate had to be checked by three people before they let me on the plane, and then in the plane they double booked my seat, and subsequently the other person was upgraded. After spending 25minutes waiting for a place on the runway, we had to wait another hour when there was trouble with the engines. We were offered a free ...  Read the complete review