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Indian Airlines is an economic airline offering tickets at middle range means not very costly and not very cheap either.
The food served is good however the standards like seat quality, tv/video services etc.. are not like other hiclass flights but really good if you are looking for a little cheap flight.
The first international flight I travelled was Indain Airlines which got cancelled due to too much fog. The scheduled flight time was 5 in the evening and somehow the flight did not reach in time, came at about 8 ...after that everybody waited for fog to get off but it did'nt and atlast it was announced that the flight would move in the morning. It was really embarrasing as it was my first trip abroad...but Indian Airlines served very nicely by arranging for the bus facility to drop people to their home, relatives or hotels whose charges were also paid by Iindan Airlines. For people who went by Taxi,,,the fare was given.
It also arranged for Dinner, next morning's breakfast,,,,,my neighbour in the flight told me next day as i went to my relative.
Then it started at 11 next morning......and as it was christmas that day the airlines gave cake to everybody and we enjoyed much..
Overall it really made a good support.........nice airline..
I love travelling a lot. I use to travel frequently all over the world. Half of them to India & subcontinet. I have traveling experience with most of the airlines. I do traveled using Indian Airlines many times. It's not posh kind of airline services but very economic in comparison to others. The services are very ordinary. Air Hostess are not attractive as in Jet Airlines or others & not too caring as well. They just fulfilling duties somehow. I am not against these but most of them are like that. Yes Food served in board is of good quality, specially vegetarian food. I like that, but there is very limited entertainment in after boarding. Yes regarding flight landing & flying waiting time is always better with indian Airlines due to it's priority with most of the airports in india. Good thing regarding them is their domestic services. They are really well ahead in at least in their domestic services. But international services are not of good standard, so now a days they loosing customers specialy in international level. But due to their economic fares they are somehow able to stand in the market.
My wife and I travelled on Indian Airlines on 14 Days' Air-Pass travelling the length and breadth of India. It was a wonderful and cost effective experience. The flights were on time. We were greeted in the cabin with sari-clad smiling hostesses. We were offered sweets before take off and drinks (fruit juice) during the flights.
No baggage was ever mislaid by the handlers or lost by the airline.
It was a joy using Indian Airlines. I know there are even better Airlines in India but they do not offer Air-Pass fares. On the whole Indian Airlines offered good value for money and service with smiles.