Jet Blue Airways

I have travelled twice on the Jet Blue service that runs from Seattle to San Francisco the ticket was purchased from there website with the minimal of issues and I received my e-ticket very quickly once the payment had gone through. Jet Blue are a budget airline that run quite a few journeys in and around the United States. My review will focus on the customer experience I experienced to paint a picture of the kind of experience you may also experience. At check-in I was pleased to see a good number of check-in stations. The man who served me was very efficient and smart and took a great interest in my customer experience and quickly processed my ticket. The plane ...  Read the complete review

We flew from JFK- Buffalo on Jet blue. Check in was in Jet Blues own terminal although we understood that it was a temporary terminal whilst their permanent terminal was being revamped. Check in was a breeze and unhurried. Check in staff cheerful and helpful. We paid a little extra for seats at the front of the plane which gave slightly more leg room and were all leather. The cabin crew on the first leg were not very professional laughing and giggling amongst themselves during the emergency demo and after preening their hair. There was inflight entertainment in seat back screens and you needed to buy the ear phones prior to boarding which were easily ...  Read the complete review

I'd been aware of JetBlue for quite a while and had heard mainly good things about them so when we decided to add a side-trip from Utah to Los Angeles it seemed like a chance to give them a try..... especially as their fares were so much lower than the legacy airlines. We checked in on-line for our first flight from Salt Lake City to Long Beach and simply had to drop our bags off at the desk. Simple-or would have been had the desk been manned but there was no-one in sight-just a note saying "back at 3pm" a mere 45 mins before takeoff. The staff were pleasant-even if they made us repack as we were over the weight limit. As we had booked before the new ...  Read the complete review