My husband and I have just returned from a holiday in Mallorca. We flew from Blackpool airport which was a bonus as it is on our doorstep. Our flights were on time both ways. There was more legroom than on other budget airlines and the staff were polite and attentive. Our captian kept us well informed through out the journey. I am not really a confident air passenger but I felt a lot less anxious than I usually do. I was very impressed with everything. Thank-you Jet2.com
I flew with Jet2 last year from my local airport - Newcastle - to Murcia in Spain. Flight was booked as a return, and price was £89.99, which seemed reasonable enough to me - given that Jet2 has recently announced that there were no more "hidden" charges and the price was all-in (includes base fare plus all applicable taxes). This isn't necessarily true, as the below items are not included in the face value price when you initially search for the flights:
- Seats (£5 normal, £12.50 extra leg room)
- Checked In Baggage up to 23kg (between £15-25 per journey)
- Check In (Online with bags £6, Airport with bags £12)
Once you come to the final page to confirm the booking, then you will be asked to enter your card details. Advice here is to use Debit Cards where at all possible, as there is no extra charge at this stage for these cards - though if you choose to pay by PayPal or Credit Card, then there is a 2-2.5% charge on top of the total amount you have chosen to pay (basic flight and tax cost, plus seats and other extras etc.)
Once aboard, the seats (our aircraft was a Boeing 737-300 series) were new, slimline, bucket stype seats which felt like you had a lot more room than on other low-cost airlines I have flown with. You can also buy a meal on the flight for around £12 (£9 is you book online in advance), or enjoy from a wide range of refreshment priced from around £1.50 onwards.
Whilst yes this is a low-cost airline and people say you get what you pay for, I believe Jet2 offer a very attractive product here, and are reasonably priced as such versus so-called "full service" airlines - which are now more commonly also charging for seats and checked in baggage.
Apologies for the deceptive title... this reads very long, but hopefully be helpful if Jet2 are on your flight-booking radar...
My review of Jet2.com is based on a return flight to Portugal over the last weekend...
SELECTION = SUPER
Planning a trip for 8 friends is mainly about getting the best value - or cheapest price - to suit everyone. That usually means Ryanair. When we spotted the Jet2.com flights for our preferred weekend, though, they beat Ryanair by a few pounds, but had far better flight times. They offered an early morning flight out, and an early evening return flight - just what we were looking for in order to get the most out of a short break. I have since been on the website browsing other flights, and for some reason, they do appear to have more attractive flight times than their immediate competitors.
BOOKING = BORING
When you input your destination and dates, the search is quick, and the available options are clear to see. As soon as you select, your selections are summarised in a panel on the right. Booking was a boring and time consuming operation. There was lots and lots of "Do you want to add X" and "are you sure" and plent of reminders to BOOK MY 22KG LUGGAGE NOW's ... but again, I've found that to be typical of most budget airlines. By the end of the process I was screaming "Yes, I am sure I don't want to check a bag in" "Yes I realise we may not be guaranteed sitting together" "Yes I'm sure I'll be very hungry if I don't order an in flight meal" etc - you get the picture.
FEES = FRIGHTFUL
As you may expect, there seems to be a fee for everything. However, we did avoid fees by travelling with hand luggage only, online check in and pay with debit card. You do need to be prepared to take time though because for instance if you select a hold-bag (£17.50 each way) you also incur an extra fee to check in online (£6.00) so just be aware. They also try to scare you into prebooking seats warning you may have to sit on your own if you don't reserve at a minimum £6.00 each way. More on that coming up...
CHECK IN = CHARMING, SEATING POLICY = SUSPECT!
When you check in you enter all passport details, which is a clearly laid out screen easy to follow and easy to check before submission. Then you are shown to the plane layout screen. If you have not pre-booked & selected seats then you are allocated seats free of charge. You are shown on the diagram where you will be sitting. Very good to see. As a group of 8 we were all together on the outbound flight. When it went through to the return flight, however, 7 were together with me (the booker) two rows behind against the window on my own! However- I could, if I wished, purchase any one of 3 available seats which would have sat me right next to another member of my party ... hmm. Why me you wonder? Well cynical me thinks that as I was the one doing the booking I would be more likely to take up their generous offer! I declined. Two of the seats were still empty on the return flight when it actually came around so I sat there for free anyway!! A bizarre little interlude you might like to be aware of. After completing your seat selection (or allocation) you are checked in, and can print your boarding passes ready to go.
GREETING = GREAT!
On arrival at our airport (East Mids) a lady approached us to ask who we were flying with. She happened to be a member of Jet2 staff and when we were told her we were flying with them, she told us that they were checking hand luggage into the hold for no cost that morning if we wished. We took advantage of that, going straight to the check in desks to check our trolley-cases in. This was a good bonus, not being laden down with our bags in the airport ... although, being bleary-eyed-o'clock, we failed to weigh that against the waiting time to collect our bags at the other end ... still, when you're offered something for nothing, some greater instinct kicks in!! You live and learn. The staff at the desk were friendly and chatty, there was no queue and they were quick and efficient. One of our bags (only one!) was slightly over weight 11kg v 10kg allowance, but the lady just said to be aware of it coming back and popped it through. The flight was almost full so we still don't know why the free hand-luggage check in was offered, and obviously it should be remembered as a bonus rather than something to count on.
BOARDING = BRILLIANT
Boarding was stress free and super quick. It's hard to know whether that's down to the airline or the airport, but a few minutes after the gate notification went up we went to the gate to find no-one waiting, and the staff at the desk checking passports and allowing people through to board. No stampede that tends to be a feature of Ryanair flights. There was no evidence of them weighing or measuring hand luggage had we carried any, it all felt very relaxed.
PLANE = PLASTIC
Thinking of one word to describe the aircraft interior, plastic came to mind. The interior (to me) is quite garish in red and grey plastic seats, and the way they are crammed in it didn't add any feeling of indulgence anywhere along the way! Legroom was minimal. I'm small and whilst not cramped, if I dropped anything on the floor it definitely had to stay there until we got to the other end - there was no room for manoeuvre. The plastic fold down tray "table" was very small - you couldn't really lie your book on it for instance, it was only really to put a drink on or hold a snack. There's also a cup holder which is just a metal ring which folds down and holds their shaped cups, it won't hold a bottle or other drink because it's literally just a ring, no bottom in it. There's also a lack of seat pocket to pop your magazine into, there's a metal rail behind which their inflight magazine should be mabye (ours were missing), the menu card (which surprisingly were all In place! (See, I'm such a cynic!!)) and the emergency procedures card. Again - being metal there was no way you could put your own mags or things behind the bar. I had no problems with the plane itself for a short flight but wouldn't have enjoyed say, 3 hours plus.
FLIGHT = FINE
The flight itself was good, there was a full trolley service serving hot and cold drinks, alcohol, and snacks, and duty free trolley. Prices on board were on a par with others, and as with others, there were offers such as buy a hot drink and get a chocolate bar for £1 - that type of thing. In flight information from the flight deck was clear to hear and there wasn't an excessive amount of scratchcard-selling or uneccessary announcements. Our flight attendants were very pleasant. Landing was very bumpy but I'm a calm flier and inclined to think that was due to it being incredibly windy at our destination. We took off 5 minutes late going out, and on time on our return and arrived 20 minutes ahead of schedule in both directions. We also disembarked from both sets of doors on both occasions which also added to the ease of the overall flight experience.
SUMMARY = SUPER
This flight experience was really good. When using budget airlines you need to be prepared to run the gauntlet of turning down all the generous optional extras and be prepared for pretty basic conditions on the aircraft. So amongst their competitors, this experience with Jet 2 puts them at the top for me. We had everything including a good price, perfect flight times, punctual flights, efficient boarding and disembarking and friendly staff. All you could wish for. Maybe it therefore seems harsh to only put 4 stars on my rating, but I am so miffed by what I perceived to be an attempted con to get me to buy that seat that I knocked a star off! Considering our booking was over £1200, I can't persuade myself otherwise than to regard that attempted extra £6 was a bit of an unecessary, (and a bit of a naughty!), trick.
I live in Cyprus with my husband who works out here, so we frequently fly back to the UK to visit family; we have used a variety of different budget airlines and found that we could fly to Newcastle airport from Paphos instead of the lengthier trip to Manchester airport with Easy Jet. Being pregnant and living in Cyprus is extremely difficult as anything you can find is extortionate and not of great quality. I therefore have to buy most things off line but a lot of the shops do not deliver to our address, so I decided that before the baby was due that I would travel on my own back to the UK to get the rest of the items we needed and to visit family while I was still able to fly.
~~Website and booking~~
The website itself is well laid out and easy to use, as soon as you enter the home page there is a search bar on your left hand side which you fill out your required details such as leaving destination, arrival destination, preferred flight dates and number of passengers. One thing I would like to highlight is the difficulty we face when booking flights from this end as many UK flight websites only allow the outbound flight to be from a UK airport however, this is not the case with the Jet2.com and it therefore saves you a lengthy phone discussion trying to explain your circumstances and why you need a flight from Cyprus to the UK and back. Once you have filled this in it will take you to the next page which will display possible dates and prices of each flight. On this next page you are able to select the flights that you require at this stage allow for extra cost on to the flights, I will go into this later. When I flew home last in June my flights for a 10 day gap was roughly £400 this is with all the additional costs that they add, before these "extras" my flight price was around £300 so these prices can definitely be misleading. Once you have selected your flights you can either continue as a guest or login to the site, I would recommend creating an account as you can collect jet2 loyalty points on every flight which can be claimed back in the form of free flights when you have collected so many, they also send you frequent emails which highlight special member only offers. The prices that were shown on the flight detail page does contain your flight duty and taxes however the next page goes on to take additional money for some unnecessary things. Jet2.com have the biggest baggage allowance to which I am aware of most other airlines allow 20kgs of luggage whereas jet2 allow you to take 22kg per passenger, the fee for a return flight per passenger is a whopping £56, personally I think the price should be included in the flight price and then it is to your discretion whether you take luggage of not. You have to also pay for the privilege of checking in, if you do so online it is £14 per passenger both ways or if you would like to do it face to face you have the pleasure of paying £23. You are then taken to the next page which features an image of the plane with all of the seats, the seats in blue are extra leg room which are around £18 per flight and the seats in yellow are the standard seats which cost £8 per flight. Be warned these prices always seem to change with different bookings. I find it even more frustrating as I travel alone the majority of the time so I will not be sitting next to anyone I know anyway. If I was to recommend change to this particular aspect I would say that you should only have to choose to pay extra if you require a chair with extra leg room, why should you have to pay extra for choosing a seat when you have already had the pleasure of paying a few hundred for sitting in one. Moving on in the booking process you then have to choose whether or not you would like a meal on flight for an adult this will set you back £10.00 per flight or £5.00 per child. You also get a drink with the meal; however I would recommend buying something at the airport lounge or buying a sandwich on the plane when you are flying. Another additional cost you can decide on is whether you would like to purchase inflight entertainment these come in the form of handheld TV in which you are charged £5 per person per flight, you get a good choice of films and TV programs; there is something to hopefully suit everyone's taste. I have not used these before so I could not comment on the quality of the service, I think it is a good idea though if you are travelling with children and they do not own something similar which can keep them entertained throughout the flight. Finally, you can decide whether or not you would like travel insurance this is charged at the rate of £6 per person per week, each paying customer is then covered for medical expenses, cancellation, personal belongings, passport and baggage. Finally, you are taken to the payment page, now you input your card details and passenger details, please be aware that debit cards are free but credit cards face a charge of 3.6%.
~~Online check in~~
I chose online check in for the purpose of it saving me a couple of pounds; it did not however save on time as I later found out. To check in online you log into the jet2 website up to 72 hours before your flight and input your details into the system and click check in, it is as simple as that. Remember to print out flight confirmation and also your boarding passes which you also receive, failure to do so results in possible fines at the airport. When you arrive at the airport, take your paperwork alongside your passport and baggage and go to the jet 2 baggage drop off area. They will check your paperwork and weigh and label each piece of luggage, don't be fooled though this can take as much time as regular check in due to the fact more people are now choosing to check in online so the line can be just as long if not longer.
~~Boarding the plane~~
The staff were extremely efficient at allowing passengers on to the plane from the terminal. They use a system in which they call out specific chair numbers and all those numbers go at one go. This therefore saves people pushing and prodding to get to the front, this was particularly helpful as I had a rather large bump and stairs to contend with. Once on the plane the air hostesses pointed out your seat for you and helped place the baggage in the overhead lockers, again I found this extremely helpful as being a tiny 4ft 11 and travelling on my own I normally need assistance with this, however I found I didn't need to ask for any help before a lovely hostess came and offered to assist me with my bags. When we had been seated I was originally sat in a window seat next to an elderly couple, I then realised my mistake, having a bump pressing on my bladder I knew that I would be constantly doing trips to the loo and therefore annoying these kind people. I was delighted when a hostess came over and explained that there were many empty seats and would I like to take the 3 seater to myself at the front which was situated directly behind the toilet, I could have hugged her with happiness! Due to my huge bump, and people feeling sorry for me travelling on my lonesome, I had not only shortened my trip to reaching the toilet but I had gained addition leg room (not like I needed it with my little legs) and also two extra seats to stretch out on.
~~During the flight~~
The air hostesses made frequent trolley trips up and down the aisle, selling a vast range of hot/cold sandwiches, snacks and drinks, all of which were detailed in the menu situated in the pocket of the seat in front. They were extremely polite and stopped for a chat to ask questions and make small talk which I thought was nice considering it was just over a 5 hour flight and on my own with no one to talk to, can quite quickly become lonely and incredibly boring. I purchased many soft drinks which where around £1.50 per can which is expensive but that is what you expect to be paying on any flight, I did not buy any food but I would like to comment that both the hot and cold sandwiches looked and smelled delicious. The flight was quite bumpy due to turbulence so the majority of the time the seat belt sign was switched on, I had to ask if I was able to use the toilet at one point when it was particularly bumpy and the hostess was very helpful in that she gave me a hand to steady myself on the walk to the toilet. I could not say one bad word about any of the staff they were all so helpful and friendly.
I am awarding Jet2 four stars; it would have been less if it weren't for the lovely staff. The major problems I find with this company are the ridiculous extra charges they pile on. However, I would say if you don't mind paying a little more than average than I would definitely recommend giving jet2 a try.
Review also on Ciao, under the same username.
Im the sort of person who likes my holidays. Especialy abroad. I love the sun. Over the years Iv travelled all over the world. Turkey, Spain, Florida, France etc etc. I have 2 and 3 a year. People ask me how i can afford it when they carnt afford even one holiday a year. Well i save very hard and dont do much else. If i were to book from a holiday broucher and go to a travel agent, i propably wouldnt be able to afford one holiday a year either. But i dont. I aways book online direct with the company. I have used jet 2 on a number of occasions and have never had any problem at all. You can check in on line and If you have no suitcase you dont need to go to the check in desk, you just walk straight to passport control, which saves all the queing. I find the plane to be clean modern and the leg room to be ample. Though the seat belts could be a little larger as i struggle to get it round as im a larger lady. But you can get an extention off the hostess. The staff on the plane are very polite and friendly. You can get food, drinks and duty free like all other airlines. Delays can happen occasionaly but they do with all airlines. Value for money jet2 are excellent and i would recommend them to anyone.
A nightmare from start to finish ... This was the first time we had gone with Jet 2 and it will never happen again. Very poor check in staff, delayed flights both out and back with not a word from JET2 staff on how long the delays were going to be. Crew on the flight where no better,Immature, disrespectful staff with a poor approach to customer service.Fly with anyone but these Amateurs ...If you want a hassle free trip look else where......
I have flown all over the world but have never experienced such poor customer service as I had with Jet2. My flight to and from Palma was delayed 7hrs out and 5hrs on the way back, none of the Jet2 staff or their handling agent where any help and wasn't till they had all of us on the flight demanded a response did we get any answers...little too late and very poor. To top it all, on our late return my baggage was damaged and a lot of my clothes missing, I am still fighting with them for compensation with them trying to get out of it. I have written to them twice, phoned with no positive outcome to date...so be warned ... I have since flown many times to Palma with BMI baby ...far better company and a more professional and customer service approach ...So Jet2 Never again..
We used Jet2 this year for the first time for our return journey from East Midlands airport to Faro in Portugal. We chose Jet2 purely on price which was around £110 cheaper per person that other similar airlines flying the same route and the flight times were better for our needs.
We experience no direct problems, although our outbound flight was delayed but not indicated as so on the screens which were actually showing the flight as boarding. We were left waiting at the boarding gate for around 45 minutes and then we sat on the aircraft for a further 30 minutes after the doors had been closed but no explanation was offered.
Despite this the flights in both directions were pleasant with a friendly and helpful crew. The seats (standard) were comfortable enough for a short haul flight. I am only 5'3 so usually don't have problems with leg room anyway but my son is 6' and he said he was comfortable and did not have any problems with the leg room. The aircraft was clean but the arm rest cover on my window seat was missing therefore unable to use as uncomfortable.
The prices given online do include taxes and charges but extras generate additional charges, which I have detailed below. A booking fee of 3.6% applies with Jet2.
When booking you can choose and reserve your seats for £5.99 per person each way or if you prefer extra leg room its £12.99 per person each way. In-flight meals can be pre booked, at least 96 hours before departure, for £9.00 per adult each way or £5.00 per child each way. Discounted bundles are available for adding seats, meals and travel insurance to your booking.
The online booking process is clear and easy to follow or you can book through the call centre. You can choose on line check in which works out at £10 per person or airport check in at £20 per person. As I recall, if you choose online check in you can do this anytime within 28 days of departure, and you print off your boarding passes to take to the airport.
If you need to check in luggage the baggage allowance is a generous 22kg which costs £16.49 per person each way and the hand luggage allowance is 10kg.
During your flight you are offered the usual refreshments (drinks, snacks sandwiches etc) which are quite expensive but this is normal for airlines. On board shopping is also available. No entertainment but I think this is usual for a budget short haul flight.
Check in. It stated on our booking that the desk would be open 2 hours before departure but we arrived two and a half hours before due to the taxi being early and the desk was already open. This was a bonus for us as we wanted to eat at the airport before our flight so it gave us more time. Seats we not an issue as we had pre booked them but it might be worth checking on this if you haven't to avoid disappointment of not sitting together.
Overall we found our Jet2 experience very satisfactory. We would use again and would not hesitate to recommend this airline to our family and friends.
I have flown with Jet2 a few occasions, the last time was in June of last year when I took a flight from Edinburgh to Dubrovnik in Croatia. The reason we have flown with Jet2 in the past was mainly due to the routes they offer from Edinburgh and the prices are very competitive. I would class Jet2 as a budget airline.
I have flown with a number of a low cost carriers over the years and Jet2 are up there with the best of them. Unlike some of the budget airlines, I have found that Jet2 offer good flight times and from my experience they fly into the central airports.
One of my pet hates with the budget airlines are the restrictions that are placed on you in terms of the amount of baggage you can fly with. Jet2 are competitive with these airlines and some of the most luxurious airlines also. Each passenger is able to take 10kgs worth of hand luggage on board the aircraft and I believe it's around £18 each way to check a bag into the hold. If you pay to check a back in, you a 22kg baggage allowance, which I believe is quite generous.
The Jet2 planes I have flown on aren't the most modern aircrafts. The have grey leather seats and you get pretty good amount of leg room compared with some of the low cost carriers. I am just over 6ft tall and I did not find I was short on space. The aircrafts have always been clean and I have found cabin crew to be friendly and approachable.
As you would probably expect, there is no in flight entertainment on a Jet2 flight. This is standard with the low cost carriers.
When booking flights with Jet2 you are awarded loyalty points. These can be redeemed for a free flight when you reach a certain amount. To the best of my knowledge, these points are valid for a period of 12 months.
I would fly with Jet2 again and would recommend them to friends and family. I would possible be a little reluctant to fly more than 4 or 5 hours on one of their planes. I would be looking for a bit more comfort on a longer journey.
This Christmas I decided to escape to cold and flew from Manchester to Tel Aviv with Jet2. The flight costed about £100 less than tickets from other non-budget carriers, with respect to the price I think the service is really good value. However, I would only recommend Jet2 for short-distance flights only. I'll explain why.
The flight was 5 hours 30 minutes each way - which shouldn't be too bad if you fly with non-budget carriers. Jet2 uses 757-200 (for this route at least) which is cramped (seat pitch is 29 inches - for most carriers they are 30-32 inches); as a 5"4' petite woman I had just enough leg room to rest comfortably, you can imagine how comfortable it is for taller and perhaps bigger people. If you want to choose your own seat, you have to pay about £5 extra, unlike Easyjet which you can choose your own seat on a first come first serve basis. There are a few (I think 2) seats with extra leg rooms but you'll have to pay extra again. The seat was rather hard and if I didn't have a massaging flight pillow, I'd have found it very hard to rest at all. I was assigned a window seat 3 rows away from the rear, although it wasn't anywhere near the loo it smelled a bit funny (it wasn't strong).
Jet2 charges you more money for airport check-in(£16) than online check-in (£8), so I picked online check-in and I'm quite happy with its online system, easy and fast. You're only allowed one 10kg hand luggage on board (dimension:56cm x 45cm x 25cm) and if you want to take more things with you, each luggage (22kg max, recently increased from 20kg) costs £36 for a return. Bag-drop was done without much hassle and the queue was short to my surprise, since I did research prior to my trip and quite a few people mentioned long queueing time (>1 hour) for bag-drop. I'm very pleased with Jet2 in this aspect.
Cabin crew was very friendly and helpful. If you use Jet2 to go from Tel Aviv to Manchester, you'd go to Ben Gurion terminal 1 by airport shuttle to check-in or drop your bag(s) off, but afterwards you'd have to take a shuttle back to terminal 3 where the gate is - the shuttle takes about 20 minutes including waiting time. I didn't know that, I was panicking when one of the flight attendants noticed me sitting at terminal 1 and led me to the gate at terminal 3. I wasn't feeling well since after this visit I won't be seeing my Israeli boyfriend for quite some time, one of the flight attendants was really nice to me and looked after me on my way boarding on the plane. Very pleased with the staff.
Other complains would be the fact that both my inbound and outbound flight departed about an hour later than the scheduled time, and the baggage took about half an hour (or more, it seemed to had taken forever) to get to the conveyor belt. As a result of these, my mum ended up waiting 2 hours at the arrival hall late at night. I used other budget airlines like Easyjet/Flybe/Ryanair and in these two aspects Jet2 is the worst in my opinion.
For this route Jet2 is the only airline which offers direct flight from Manchester to Tel Aviv and it'sthe cheapest, so I didn't have a lot of choices and considerations; if you were to go to some more popular destinations like Amsterdam I would recommend other budget airlines instead of Jet2 since they are probably more punctual, more comfy and cheaper as well. For short-haul flights (under 3 hours) I think the journey wouldn't be too uncomfortable, however if you're thinking about medium-haul destinations like Greece/Cyprus/Egypt/Israel, choose other airlines if you're not too tight on budget. Israel is perhaps the furthest destinations Jet2 goes to so I guess for most services the journey wouldn't be as uncomfy as mine was. I think it's good value for the money, you get what you paid for afterall.
This was the first time that we had flown with Jet2. We were impressed with the amount of leg room we had and that the seats cannot be reclined. Great baggage allowance of 22kgs and you can aggregate the total baggage weight accross multiple bags.The flight attendants were very professional and 'human' rather than robots. In my estimation Jet2 are miles ahead of Ryan Air and I will definitely fly with them again.
This summer a large group of us travelled with this airline to lanzarote. The check in was fast as we checked in online. I was pleased to find on the boarding card £5 off purchases when spending 25 pounds. This is easy to spend on refreshments when there is such a large group of people.
The aeroplane was very basic compared with other airlines we have flown with previously. However, this is to be expected with a budget airline. The seating was slightly different than I had expected as the chairs were alot thinner and leather. I didn't find this to be too uncomfortable on a short flight and it gave each seat a larger amount of leg room.
The flight was roughly 4 hours and there was no entertainment, for example, films been shown or radio to listen to. Again with the price of the flight this was to be anticipated.
On the flight out the temperature aboard the flight was ok. Although when returning the aeroplane the flight was extremely cold. This made the flight home really uncomfortable for me. With 2 cardigans on I still felt cold. I wasn't the only person on the flight complaining about the temperature. I did fill out the feedback sheet and explained why I only marked it fair.
When really cold I decided to buy too hot drinks to keep me warm. Neither of these drinks had very warm water in them and seemed to go cold very quickly. So the warm drinks didn't really warm me up either.
The airline staff were always polite, directed us too our seats and kept the areoplane clean and tidy both travelling too and from the destination. They kept checking the toilets regularly, which was fortunate as one of the passengers travelling with us had left their designer glasses in the toilet. This made travelling with Jet 2 more pleasant.
The price of the flights outway the negative experience of the temperature on board and I would not hesistate to fly with Jet 2 again.
I usually fly airlines that are not as 'cheap budget' as Jet 2. Jet 2 is probably the cheapest airline out there, with flights advertised from as little as 99p. (although once taxes are included, the price soon comes to £90 or more.
The reason I flew with Jet 2 was because I was seeking a cheap flight to Belgium. The flight was cheap - coming to about £200 for two people.
My first piece of advice would be if you are looking for a cheap flight then book with jet 2, as they are simply a cheap bus for the skies. However, I would not recommend this airline for long haul flights, only for short haul.
Check in was not the best I have experienced. It was rather slow and the staff were not particularly pleasant. They seemed more interested in rushing everybody through rather than having customer service as their top priority, and eve though people were rushed through, the queues still were slow to get moving.
The flight was okay, but the reason I would not recommend for long haul is because I know they do not provide entertainment or give you the luxuries other airlines do to keep you comfortable, so I can imagine the flight would be uncomfortable, boring and tedious. However, for short haul, the airline is good for doing its job which is getting you from A to B.
The air con was not that great when I flew, and on the airline there was an odour - not sure exactly where it was coming from, but it was certainly off putting. However, ignoring it seemed to help a lot.
I did not find the seats particularly comfortable and there was not as much leg room as some airlines I have flown with. In addition, I may just be being picky here but I do not like the colour scheme inside the plane of grey seats. I find it rather depressing. I have to admit, I did feel really cramped inside the aeroplane, although for the price, I can't say I was not expecting this.
The staff were fairly pleasant, always having a smile on their face, although they do not really attend to you that much.
I experienced no delays, so I will give credit there - for efficiency. On some airlines I have experienced delays up to 8 hours!
Overall, I would not really recommend this airline unless you dont really care about comfort and a smooth travel experience. But for the budget, you can't complain really.
I flew JET2 to sharm a 5 and a half flight my first and last time , there was no inflight entertainment no tv and no radio the most boring flight that i have ever been on it might be ok on 2- 3 hour flights and there seems to be a constant stink coming from the air con
I have flown with Jet2 6 times, 5 times to Amsterdam and once to Cyprus and my overall opinion is that they are only really good for a short flight...
In my 5 trips to Amsterdam I have found Jet2 to be convenient, low cost and just perfect for what I wanted. It normally cost me around £70 for a return flight by the time taxes had been added on and I had elected to pay £15.99 so I could take a piece of luggage. They have recently increased the weight allowance of checked in luggage from 20kg to 22kg and you are also allowed a 10kg piece of hand luggage (for which you do not pay any extra). There are no inflight meals but for such a short flight as this (approx one hour) that really isn't a problem and you can purchase crisps or a sandwich if you want to. Hot and cold drinks are served also. There is an option of checking in online to save time at the airport.
My only problem was when I travelled to Cyprus last year, which was a flight of over 4 hours. In short, the seat isn't comfortable enough and the legroom isn't big enough for such a long flight. I was uncomfortable after an hour or two and just felt fed up for most of the flight. It was absolutely impossible to get to sleep to while away the hours as the seat barely tilted back (due to the general lack of room there was no way it could have tilted back further anyway or I'd have squashed the person behind!) and I couldn't get my legs comfy.
I normally enjoy flying, having been on long haul flights to Australia and America I don't have a problem usually at all, but this was the worst flight ever!
So my advice would be to consider the length of the flight before booking with Jet2, if it's to Paris or Amsterdam for instance then go for it but if the flight is over the 2 hour mark then I would seriously considering paying a bit more for a different airline.
I am giving 4 stars simply because I have had more good flights than bad with Jet2 and I think you get what you pay for, a budget airline can only be expected to be any good for short flight.