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What makes an airline service good? Is it comfort during the flight? Is it the friendliness of the cabin crew? Perhaps you even feel the in flight entertainment is the deciding factor? I am a firm believer of having to look at all these factors to get a more complete picture of the quality of an airlines service. Which brings me too JMC Airlines. Over the last three years I have been lucky enough to have flown out to Florida twice, each time using JMC. On both occasions the service was phenomenal, everything was perfect, I could pick no faults. The Planes JMC has only recently started to fly their own planes (as they were originally just a travel company), so all there planes were built from 2000 onwards. Within their fleet they have several A30 Airbuses, and a lot of the Boeing 74 range. For flights to Florida JMC use their A30 Airbus fleet to wing their passengers across the waters. The A30's may appear thin from the outside, but you should never judge a book by its cover. On the inside these planes are huge, and offer plenty of room for the 300+ passengers onboard. On a JMC A30 Airbus there are two types of seating, JMC Economy and JMC Plus. The Economy seats are the lower grade of seat (which take up the majority of the plane), and the Plus seats being the upper class seats (contained within a small section at the front of the plane). Over the two flights I have flown in both Economy and Plus, and both offered a fantastic amount of legroom (with Plus offering an extra 6 inches), which easily allowed for me to stretch my legs during the 9 hour flight. The Plus seats are great, apart from the benefit of having more leg room you can look forward to more padded seats, a foot rest and an adjustable head rest. The planes across all the fleets are constantly maintained and checks are done on a regular basis. Nothing has ever slightly gone wrong on the flights I have been on, and I felt very safe on those flights across the Atlantic. The planes have a generous amount of toilets which dramatically cuts the time you have to wait to use the toilet. Along with the generous number of toilets, is an equally generous number of exits (heaven forbid should anything go wrong). So no matter whether you are flying Economy or Plus, the seats are bound to be comfortable and spacious. Cost When considering the quality of the planes JMC is a cheap airline. I would love to give you an idea of the costs, but having only been to Florida with JMC, I know very little of how much it costs to travel elsewhere. When looking at other airlines first class prices, JMC makes them appear very costly. With a £50 increment on the Economy seating, you are treated to the lavish JMC plus seats (where you can be paying up to £1500 to travel first class on Virgin). Service The cabin crew on both of our flights have been fantastically friendly, polite, and helpful. Whatever you ask them for, whether it be a drink, or for a bag of KP nuts, they will do their level best to help you. The cabin crews on our flights have been a combination of young and old, and male and female, giving the crew more diversity. This leads me to another benefit of flying JMC Plus, you get your own cabin crew. The A30 Airbuses contain around 300 seats, 280 of which are Economy, leaving 20 Plus seats located at the (quieter) front of the plane. There is a crew of around 10 which serve the interest of those in Economy seating (dealing with 280 passengers), and a crew of around 6 serving those in the Plus seating (20 passengers). So as you can imagine service in the Plus section is flawless, fast, and friendly. Having said this, the cabin crew dealing with the Economy passengers do their job well, and just as good as those in Plus, it is just simply the fact they have a lot more passengers to deal with. When night time falls on your flight JMC account for the fact that people are going to want to sleep. So JMC have a lights out time, for approximately two hours, giving people plenty of time to rest up to lessen the effects of jet lag. Also if people wish to carry on reading they can do by simply popping on their own private reading light. So again JMC has considered all the options and delivered superbly. In terms of flights leaving on time JMC is up their with the best of them. We have never experienced a delay of over 5 minutes with them, and very often they will leave right on the dot. So you can be sure of a prompt time, and also a very fast crossing to you destination flying the smallest possible route. Food and Drink Whether your flying Economy or Plus the food is the same, but the difference lies in drinks. Firstly looking at the quality of food, it is basically your typical aeroplane food, apart from the fact that JMC seem to offer a bit more choice in meals than other airlines. On the A30's and on the journey to Florida they offered around three choices of a main meal, and a variety of vegetarian meals to accommodate for vegetarian guests. After pondering what to have I chose the Roast Chicken meal, and was pleasantly surprised at the quality, which in my opinion was better than other airlines. On any flight JMC have meals to account for Breakfast, Lunch or Tea, so you will never miss a meal on a JMC flight. JMC haven't simply devoted all their attention to meals either, offering a massive range of snack products (from crisps to chocolate and sweets), for really low prices. These snacks as with drinks can be purchased at any time throughout the duration of your flight. Great if you start to feel a little peckish. Secondly the drinks, a major advantage for flying with JMC. The range of drinks that JMC offer is massive. They have drinks to satisfy any preference you may have, whether it be flat juice drinks (such as Ribena or Robinson's), whether it be Alcoholic drinks (such as Teachers Whisky, Jack Daniel's, Vodka), or whether it be your main stream fizzy drinks (such as Pepsi, Tango, Coke), JMC can supply the goods. When travelling in Economy these drinks come at a price, however on selected flights travelling in Plus entitles you to free drinks, with the exception of alcoholic drinks. These free drinks are great, especially if he flight is long. In Flight Entertainment JMC really are on top of their game here offering a huge selection both TV channels and Radio stations to listen too. There are around 7 films to choose from at any one time, music channels and radio stations playing music of all genres, children?s channels much like the popular kids channel Nickelodeon and a few others. If you are seated in the Economy section of an A30 airbus then you will have a shared TV hanging somewhere in the aisle as with most other airlines, so there is a limit on the choice of what you can watch. Having said that JMC do their best to keep the mixture of what they show to be varied, so there is at least one program or film during the flight to suit your tastes. This is really where the main benefit of flying Plus comes into action. With your own (quite big) TV in the back of the seat in front you can choose what you want to watch when you want to watch it, giving you a massive freedom in your choice. I was extremely impressed with the selection on the flight to Florida. I watched Bend it Like Beckham, Spiderman, My Family, Mr Bean, Frank Skinner Show, The News, MTV, and a few other channels, so this shows what a great variety is available to Plus customers. Check In Although this is perhaps more to do with the company than the Airline itself thought I?d add a little about it here. The check in for JMC is quite a lot quicker than other companies I have flown with before (Britannia, Virg in etc), so don?t expect to have hours of waiting in line. Plus passengers have their own check in desk, and we queued for 5 minutes and then we were ready to be checked in. This service was great and worth the small extra cost of flying plus alone. The check in staff was very helpful, and polite, and went about their job quickly and efficiently, so I was very happy with their service. One other advantage of flying Plus Priority Baggage is another advantage of flying with JMC Plus. When we were told that if we went with the Plus service our bags would be first off at the other end, I was a little sceptical. However, when we arrived in Florida, to my surprise, our bags were amongst the first off, and JMC had delivered the goods again. Conclusion JMC offers a great all around service, with great staff both in flight and on the ground, a flexible costs system with so nice prices and deals, a great selection of snacks and drinks along with in flight entertainment, and a fantastic first class option at a very small cost. If you have never flown JMC before, give them a try, I?m sure you will not be disappointed.
I flew with JMC to Crete in August 2001 with my parents and although it is 2003 I am new to dooyoo and I would like to let all you people out there know my experience with JMC airlines nearly 2 years ago. I flew from Gatwick which was extremely pleasant but it was tiring as I live in Cardiff and because there was no seats available from Cardiff we had to catch a train to Gatwick- that was a different matter however. Also JMC airlines is changing to Thomas Cook Airlines Gatwick Airport This is a great airport and has restaurants like McDonalds and Burger King and everyone in the airport was friendly. There are loads of planes. It is in Crawley as most of you will know and is just outside London. Check In On the outbound flight we arrived at Gatwick 5 hours before the flight but the desks were for all JMC destinations so we were able to check in. It was very quick and efficient. They even had puzzles for Kids with a cartoon JMC plane called Goggles! It was handy and even though I was 11 going on 12 it contained puzzles for older groups too- it passed time away. On the inbound flight Check-in was quite long but that is life I suppose! There was a 3 hour delay aswell but you can see that info on the next part of my review Punctuality The outbound flights punctuality was brilliant. It left on time which was great. The inbound flight was delayed by 3 hours but obviously I am not going to moan as this happens with all airlines. The reason for the delay was because one plane of JMC had a technical fault and this resulted in a knock on affect. It was an early morning light too so that meant we were stuck at the airport for ages. I still like JMC Air though The Planes The planes for both Journeys were B757-200 planes and were clean and modern. If you have read my review about Air 2000 then you will know that I am a plane fan and I did not get the reg for Air 2000. I didn't with JMC either and I am dissapointed with myself for that! Comfort The comfort on the planes were really good, the seats were great and had things like headrests and other comfort helping features. The leg room however was quite cramped. It was the same as the others I have been on (Air 2000, Britannia, Flying colours who were the old name for JMC and MyTravel, formerly Airtours). They had a Mr. Motervator exercise video for how to be healthy in the air. Cabin Crew These were very friendly and down to earth both ways. They were happy right from the start to the end. This is one of the main services that should be excellent. It should not be average, good and certainly not poor or very poor. It should be excellent. Me and my parents and all the others on our flight were very lucky to get friendly cabin crew. Meals The meal on the outbound flight was very good in-fact. It was sausage and mash with all the other usuall features of a meal- crackers, dessert, sweets and drinks. The inbound was also good but as it was early in the morning roast chicken was quite too much. I do not really like chicken but this one was nice, even though it was too much. It again featured the usual desert, crackers, sweet and drink. For both flights they gave you a little peice of card which listed the meal for that flight. I have never been given that before. Entertainment The outbound entertainment consisted of the audio cahnnels- I love listening to pop music and it was great! The movie was Shrek but unfortunately I couldn't see the tv that well. The programmes were all comedies and a cartoon- Sheep in the Big City. Also the tvs on the oubound flight were not the usual Boeing TVs! They were drop down ones from the overhead lockers. The ones that you get on Airbus's like the Airbus 320 and 321 and the other ones. The inbound flights audio cahnnels didn't work! That was alright because the Tv was visible to me. The movie didn't look good so I never both ered. I watched Johnny Bravo though! The tvs on the inbound flight were the normal Boeing ones. The ones on the ceiling in the aisles. The headphones were for £2.50 and you could keep them. They were very smart. On both flights there were magazines (like the ones that you get with the other charters). The main one was On Air and it had loads of articles on different things and info on JMC. The shopping one was Off our Trolley and had the shopping info. (See the next part of this review for shopping.) They also gave kids packs on the way out which I kept and had good items for older kids too. It could still cater for young teens like me which is good because I like to have something to pass the time away. Shopping There was a wide range of items and because I like planes I naturally bought all of the models of JMC as I always buy models from the gift service. The prices were reasonable. The drinks and bar service was ver good. Safety They had the safety demostrations and cards as it is law to and they took safety really good. I would recommend Jmc Air (soon to become Thomas Cook airlines to you and if you do, you will enjoy it.) On that holiday I never went with Jmc or there companies I went with Golden Sun who were not great. Also JMC stands for John Mason Cook, Thomas Cooks brother! On the downside if you are near to Cardiff Airport, Bristol Airport or Luton Airport then you will not be able to fly with them. They still have holidays from there but with different airlines. They sometimes fly from these airports though but only when an event is on. This is no good for for me if I wanted to go with them again as I live near to Cardiff Airport(as a first) and Bristol Airport(as a second) and as they don't fly from these, I will not be able to fly from a near airport. Oh well, I will try to fly with someone else like MyTravel(I am going with them in August) or Air 2000 who fly from these two airports. Ha ppy Holidays! Thanks for reading UPDATE 07/03/03 John Mason Cook was actually Thomas Cooks Grand-Son actually not his son! Also after reading this review I would like to ask you, if possible if you could write a comment about this review. Did you find it a disgrace, needs an improvement of was it absolutely great. Please write comment Thanks!
In Stockport at my training session for this summer, we had tests every morning on the day before’s lessons. One question asked for the definition of “vertical integration” within a travel industry context. The answer? When a company has every part of the holiday package in-house. JMC is quite proud of being a vertically integrated company, but they couldn’t be one without this, their own airline. I didn’t fly to resort with JMC since they didn’t have 15 spare seats on the day we had to go, but I did make my return journey with them on Friday night. Check in in Mahon was swift and simple, with the maximum possible number of desks open. My luggage weighed in at 19 kg (the lightest it’s ever been), just under the quite strictly enforced 20 kg limit. I wasn’t given a choice of window or aisle seat, but that was because the majority of people get free pre-booked seats in the UK. My seat was booked by my resort office about 2 weeks before I came home (and my ticket, incidentally, written out by hand 10 mins before I went to check in) and so I was simply allocated any available space on the plane. My flight, the 8.35 Mahon-Manchester and for once it boarded early. JMC are no worse than any other charter airline for delays, but I know that it can feel like that if yours is the one plane that week that’s delayed. When there are delays, the company do try to make it as bearable as possible though. In Menorca at least you’ll find a group of Kids’ reps in the airport at all times to entertain the little ones, and when there is a delay, this number can triple in a matter of hours to try and keep the guests happy. Anyway, the flight was on time and we were soon soaring 7 miles above ground. The flight took about 2 and a half hours, but it seemed to pass pretty quickly. There were more TV screens in the cabin than I’ve ever seen before, all showing Friends, Alistair Mc Gowan’s Big Impressions and cartoons. There are also various music programs available through the headsets. These are £4 each, but if you have normal ones you can simply buy an adapter for £1. For the record, MyTravel headphones also work on JMC planes……. The food was picnic style and consisted of a cheese and tomato ciabatta sandwich, a pack of Mini cheddars and a Time Out, all of which, handily, was vegetarian. For once I ate everything provided, and shock horror, it actually tasted nice. In the picnic bag were an un-needed cutlery set and, my favourite, the lemon soaked paper napkins. Memories of the Hitch Hiker’s Guide…. Free tea, coffee and squash were available, with other drinks available from the bar. My one main gripe in this area is that the stewardesses seemed more interested in selling than sticking to their not serving intoxicated guests any more booze policy. The family in front were merry when they got on board, and rolling drunk by the end of the trip, which doesn’t make for a peaceful flight. In terms of Health and Safety, the usual escape procedure video was followed by 5 mins of Mr Motivator going through some DVT-prevention exercises. These were also featured in the in-flight magazine. The legroom seemed incredibly stingy, and it’s not like I’m tall. The air also seemed rather iffy, and despite my 40 cent 1.5 l bottle of water, my mouth still felt dry for most of the flight. The descent seemed to take an unusually long time meaning more pain than usual for my darling little ears, but surprisingly, 24 hours later they’ve sorted themselves out. Extra points: The onboard shop features perfume, chocolate and gifts, but on EU flights they can’t carry alcohol or tobacco even though it’s in their in-flight magazine. The majority of guests are families, so expect the odd screaming kid, and at least 75% will be on JMC package holidays, although w e also have flight only, Select holidays and beach villa guests. The magazine itself changes seasonally, so you’ll probably get the same issue going as coming. The summer one isn’t that bad as airline magazines go, with interviews with Claire Sweeny and Samuel L Jackson, a report on school reunions and an article featuring new high-tech gizmos among other things. On board you will be offered a CSQ (customer service questionnaire). If your rep has mentioned anything about ticking excellent during your holiday, then this is the place to do it. It’s a long ‘un, but there’s a chance to win £1000 of JMC vouchers, and more importantly give your feedback on your holiday. Just remember that what you tick for reps and kids’ clubs dictates whether or not we get proper lunch breaks that month….. Mandy, one of our air hostesses, deserves a special mention. She was really friendly and perky, but more importantly incredibly efficient at sorting out not only her rows but also those nearby whose attendants weren’t quite so attending. You can pre-book a range of facilities and extras, from extra legroom seats to champagne and special meals (vegetarian, vegan, diabetic, children’s and so on). These can be arranged when you book or afterwards by phoning the airline direct. With most package holidays you don’t get a choice of airline, but if you have a second home somewhere served by the airline, I have no problem recommending them. They fly to all the packagey destinations – the Balearics, mainland Spain, Portugal, Greece and the islands, Tunisia and so on – plus some places further afield. You can book online at jmc.com, over the phone or through a travel agent. For next year due to an up-coming rebranding, they’ll be known as Thomas Cook airlines, but I’ve been assured that the service and quality will remain – it’s only the colour of the plan e that’s changing from green (and if anyone wants to know why JMC is green, just ask) to a more summery blue and yellow combo. Don’t let all the other ops’ horror stories put you off – give them a try and you might be pleasantly surprised.
JMC AIRLINES. They have been going for almost three years now and keeping strong at it. If you've read opinions about them being awful and un-reliable, read some of the good ones... believe me they ARE the TRUTH.... ------ <<<Check-in>>> A great check-in system at Gatwick Airport South Terminal. The staff were friendly, the service was fast and reliable, and there were 2-3 check-in desks open for my flight which was very helpful. We were one of the first there so we had a wide range of seats to choose from! I was happy with that. <<<Departures>>> The flight was expected to depart early so we had to go straight to departures. This was yet again a very fast and reliable service. <<<Gate>>> We were called to the gate 1hr. 15mins. before the flights scheduled departre time so there was no need to rush. When we arrived in the gate JMC boarded us onto the plane in a very neat way.. calling us by seat numbers.. so this was handy because it wasn't just one big mad dash. <<<Departure>>> I cannot complain one single bit about this due to the fact it was 30 minutes early but I think the pilot could have gone a bit less steep... Not that it was as bad as my previous flight with Airtours. <<<On-board flight entertainment>>> The flight was 5hrs. and 15mins. so we had plenty of time to watch Shrek.. followed by some old favourite programmes like Friends etc. Although you had to pay £2.50 (I think) for a pair of headphones.. but then again you get that on every airline company so I wasn't that bothered. There was also a wide range of radio stations to listen to... and I must say that the T.V screens were placed in very comfortable places... on the back of the seats and up under the luggage compartments. <<<Food>>> Now I must say. Like almost everyone else in the World I can't stand airline food but JMC were just fantastic. W e were given a menu card on boarding and the food was excellent. Very tasty and a lovely after.. which is going to remain anonymous!!!! <<<Aircraft>>> The plane was very clean and like all planes didn't have much legroom, but I can't really complain about that. We had a Mr. Motivator video shown to us, showing examples of excersizes to prevent DVT (deep vain thrombosis). The T.V screens were set idealy and the seats were quite comfortbale. <<<Cabin Crew>>> They were brilliant... First thing on a Thursday morning on a 5 hour flight to Egypt. An aeroplane would be the last place you'd want to be. But I must say that they were very nice and cheerful so I was satisfied with the service given. An excellent job!! The pilot was also very helpful by giving us regular updates about the weather and what time we shall arrive in Egypt. We had a slight bit of turbulence on the way over and he was very helpful with that aswell. <<<Landing>>> The landing was brilliant... the weather was perfect and landing conditions were great. And normally on landing you'd get a bit of a bump on touchdown... but on this flight it was as soft as cotton... Everyone on board were extremely impressed which resulted in an applause for the pilot after arriving the airport terminal. I must compliment the speed that we were getting off the aircraft at... Very fast and in a orderly manner. <<<Baggage Reclaim>>> Yet again a fast and reliable service... I was glad to get out of that airport after a long flight and the weather that was there. <<<Flight back>>> A very similar experience except we were 45 minutes early that time!!!!! <<<Thomas Cook Airlines>>> JMC shall soon be re-branding as Thomas Cook Airlines but I have read and heared that the service shall be of the usually very high standard and the only thing that's changing is the name and col ours. Just because they're changing their name don't hesitate to use Thomas Cook because I definately shall be. They shall be flying from the usual UK airports to the same destinations as normal. So look out My Travel, Britannia, Monarch... Thomas Cook are coming!!! <<<Overall>>> Overall I must say I had a wonderful time and the flights were superb... I am still getting over my awful flight with Airtours but I will definately fly with JMC AIRLINES again!!!!! Well done JMC I was very happy with the service.
About six weeks ago, I decided to book a ‘last minute’ holiday break for one week in the sun. So, almost on impulse I booked a week’s holiday to Fuerteventura, with JMC. I haven’t really been on a lot of package holidays, and lately my holidays have been tagged on to the back of business trips, so I was a little apprehensive about what was in store for us. I did read one OP on Ciao, which rated JMC pretty good, but I did notice that there were others with only one star rating. I decided not to read these, as it would put me off! My biggest concerns were cramped seats and flight delays. The dates I could go were fairly limited, and for this reason I had to go from Manchester, although Glasgow is actually my closest international airport. Manchester was a reasonable second choice, as we have family we could overnight with if needed. I was pretty pleased with the timing of the flights. Our outbound flight was scheduled for 1325 hrs, meaning we would be in resort by early evening, and our return flight left at 1850 hrs, arriving back into UK at 2320hrs. No middle of the night horrors spent in an uncomfortable airport lounge, and no waiting around not being able to access our apartment were definite pluses in booking this holiday! We were able to check in up to three hours early on our outbound flight, but although we arrived 3hrs 20 minutes early, we were able to check in, no problem. There were several desks at Manchester airport, and we checked in within about ten minutes of arrival. When our tickets had arrived, it gave information that the seats with extra legroom were pre-bookable at a cost of £30, per person. However, as this was intended to be a cheapie holiday, I didn’t follow this up any further. When we checked in, we were allocated two aisle seats, in row four. This was our seating preference, as at least it would give us both the advantage of being able to stretch our le gs a little bit more, into the aisle, whenever we could. The aircraft left Manchester about ten minutes after schedule, however the flight time was only 3 hr 55 min, compared to a schedule of 4 hr 55 min, so we still arrived into the resort on time. The cabin service was of a satisfactory standard for a holiday airline and it certainly met my expectations. The service began by offering headsets for sale at £2.50, for the in flight movie. Not having flown on a holiday airline for a long time, I had forgotten all about this practice, and we elected not to bother with the TV anyway. The movie was American Sweetheart, followed by comedy shows such as friends. Next we were offered drinks. These have to be paid for, with JMC. However the cost was reasonable, at £2.50 for a small bottle of French Chardonnay. This was perfectly drinkable. Passengers were given a complimentary packet of Mini cheddars, and you could buy other snacks such as Pringles or chocolate. A small tub of Pringles was £1. The meal on board was satisfactory, sausages and mash, plus rhubarb crumble and coffee/tea. Not gourmet food, but reasonable airline food nonetheless. Once the food was dealt with, there was the opportunity to buy goods; the catalogue was reasonably extensive, although I don’t tender to bother ever making a purchase. There was a thinnish in flight magazine, which was of satisfactory quality, but just not sufficient content to keep you entertained for very long. The major downside was the legroom. The seats were cramped, and I was a little bit sensitive to the dangers of Deep Vein Thrombosis. I felt extremely uncomfortable from start to finish, and could not wait to disembark. Later, I noticed a fairly largish bruise on the outer side of my thigh, which must have been caused by pressing against the armrest for too long. Now I admit, I am not Twiggy, but there are plenty of other people my height and weight who would feel just as uncomfortable as I would. Four hours was definitely as long as I could go, with this seating. On the return flight, we were unable to check in until two hours before the flight was due to depart, and, as we had arrived at the airport quite early, we found ourselves among the first to check in. We enquired as to whether there were any seats with extra legroom, and we were offered two seats together, at the exit. Great, we had all the legroom we wanted. This did make the journey somewhat more comfortable. Once again the flight was on time, and even landed fifteen minutes early at Manchester. The service was again of satisfactory quality throughout. As we were at the exit, we had two air hostesses seated opposite us for take off and landing. My only comment was that they had a tendency to gripe and complain to each other about various JMC policies and procedures (nothing too horrendous, just typical work place gripes). However I don’t think the time to be doing this is in front of your customers! All in all, the experience was satisfactory; after all I do realise that the demand for cheaper holidays does force airlines to cramp in seats. I hope this practice changes through time.
Is great going on your holidays? Isn't it so much nicer when you know the differnce between a good and bad airline and you get a good one? This year I was lucky - I went on 3 holidays, the first and third of these we went on JMC, the second was Virgin - which was a world apart from this I hasten to add. JMC planes are prehistoric I think! There is just nothing going on on this service that could be called classy - and even though we tend to go economy anyway on the typical package tour holiday, budget class on another airline would, I'm sure be first class JMC - if they have it that is! But the flight both there and back was jittery and you felt both take-off and landing like you was on the 'Big-One' at Blackpool... We took off both times late - yet there seemed to be no good reason at all for it. The planes were already there and on the way out we was nearly 2 hours later, on return we was sent to the gate in good time, all looked promising to go on schedule - but then just sat at the gate for 45 minutes longer - without so much as a comment from the staff. Everyone puffing a thousand fags thinking they can't have one for a while and the children that had been for their pre-flight wee had to go again etc - just a bit unecessary when theres a mic and it takes a second or 2 to say you will be waiting for half hour longer - I for example would have gone and got a cup of tea with a choice. The food is mediocre - just about palatable, but nothing special, very plasticy cutlery etc. The chair comfort is pretty typical to be fair. But no options for pillows etc apparant, and you did not like to ask the staff (see staff below)... The TV's are a million miles away or on top of your head! Headphones - even in 2001 have to be bought, lots of other airlines now just let you use and hand back at end of flight. Staff - The crew was really nice and friendly, but I'm sure the re was not enough of them, they did not seem to stop all flight, poor things. So you did not want to ask for anything as well anyway. Sorry JMC - I paid for the holiday on the Travel TV Shop, and it cost £795.00 for 2 for a week in Malta, so I can't moan all in all - just glad it wasn't my main holiday or would be disappointed. I know its nothing to do with the airline, but it was a JMC holiday in all anyway and thought it might be worth mentioning that the rep was also invisible once you got to the hotel too. Got to give you a thumbs down as overall there was nothing special about the travel and JMC do not go out of their way to add to your excitement at all, and both the travel and the plane itself was a drag actually. I won't choose JMC again!
I recently flew with JMC for the first time, on a holiday to Cancun, Mexico. Since it was a long haul flight (the journey was just over 10 hours), I imagined that the flight would be a nightmare. Cramped seating, poor food, etc. and it wasn't nearly as bad as I imagined. However, I would say the experience was just fair overall. --CHECK IN-- The check in process was long, gruelling and painful. We arrived at Gatwick Airport 2.5 hours early (they recommend that you arrive 2 hours before departure time), but the queue was horrendous. It went beyond the cordoned off area and moved at a snail's pace. We waited in the queue for about 40 minutes. However, we were given pre-booked seats already so we had a window and aisle seat. --BOARDING-- Boarding started at about 45 minutes before departure. There were two staff members on hand to check through everyone's carry on luggage and body check. Since there were only two staff members, this process took a long time and by the end of it, I doubt they were being very thorough. Still, there were no delays to flight times, which was impressive. --SEATING-- The seating arrangement for our long haul flight was two seats on the side (one window, one aisle) and four seats in the middle. It turned out that we travelled on a Brittania Airlines going to Cancun and coming back to London. The seating was cramped but probably not much different from what I've experienced with British Airways or Continental. --SAFETY-- One thing I found distressing was just after take off, there was a thin stream of bluish gas coming from the wing. I've never seen this before and have travelled by plane a lot in my life. It scared a lot of passengers on our side (no one on staff was around to ask since the seat belt sign was on) but it stopped after the seat belt sign turned off. --IN FLIGHT ENTERTAINMENT-- There were no seat back TV's, only big screen monitors. They showed two films both ways. On the way there we saw "Shrek" and "Sleepless in Seattle." On the way back, we saw "Heartbreakers" and "The Family Man." There were also TV shows- "Third Rock from the Sun," and "Ab Fab" but nothing that was very worthwhile. --FOOD-- The food was actually very good going over to Cancun. I ordered a vegetarian meal and received a nice veggie korma with rice, potatoes, roll, and chocolate cake. On the way back, the food was really poor and made me and my partner very sick. I had a stuffed pasta, salad, hard roll, and vanilla sponge cake. --DRINKS-- The variety of drinks were pretty poor. No Coke, only Pepsi. Only juices on offer were tomato and orange. The wine was cheap and gross. All non-alcoholic drinks were 50p. Mini cheddars accompanied the drinks. --STAFF-- The staff were pretty helpful, friendly and seemed to be in good spirits. --ARRIVAL-- Arrival was smooth and we arrived only a few minutes late. Overall, the flight was okay. We did get a fairly cheap package holiday and you do get what you pay for. Don't go expecting luxury but it's pretty bog standard fare.
Oh no, an op that I must write with bias… my sister works for JMC… I must write a good review to escape her wrath surely… JMC are a collection of different companies, merged in the recent past, and are now collectively under the JMC umbrella. JMC is now a very large company, and is "unravelling the package holiday piece by piece" according to the adverts. Having been slated by Watchdog and that winking Anne Robinson, I must say I can only write about the airline how good or bad it is, and not the company as a whole… although the health and safety department is the best around… (Was that OK sis?) I booked my holiday to Corfu (see previous op) through Golden Sun Holidays who seem to be just an operator and not an aircraft owning company. I say this because I flew with JMC, despite not booking with them. Basically, I had no choice about who I flew with, and to be honest I did not really give a flying duck because it was only a three hour flight. I do not know if many people realise this, but, delays in airports do not fall directly onto the airlines faulty shoulders. Many reasons can be given for delays such as weather, passengers being late, a slight interruption on one flight can lead to many other flights being delayed, so I was not surprised that we were slightly delayed both ways. There ***** On the flight out there we arrived at the check-in early, and were greeted warmly by a young lady who asked us a few questions about our luggage etc. very pleasant girl who made conversation with us, mainly because we forced her to! The lady telling us which check-in to go to could not resist the old ‘I can’t remember my flight destination’ joke, and then the check-in lady was laughing as she asked if I had a machete in my bag. I grinned, eyes wide and gave an evil cackle… she asked if I was serious, and I said no, and only my mummy could have interfered wi th my luggage since I packed… and it wasn’t like she had just got out of jail for murder or anything. A good start by JMC, even before we had boarded I had a good impression. Our flight was called and we boarded quickly and efficiently, being met all the way by people saying hello, and lastly asking what seat numbers we had. The take-off was smooth, and we were soon cruising at 35,000 feet above sea-level. Some moan about the fact that the seats headset holes… were two. So, putting in normal headphones only got you sound in one ear. Great if you are deaf in one ear. If you are not you must buy an adapter for one pound sterling. I already had one from a flight a couple of years ago (always keep them!) and so I was the smug looking one on the Boeing 757. Headphones were also available for purchase at £2.50 or £3.00. As our flight was at 06:15, we were given breakfast as a meal… the one thing I was not looking forward to. I am a fussy eater at the best of times, and mass produced cr*ppy meals are not something I will swallow easily. I wasn’t exactly feeling hungry anyway, and so I did not eat all of the meal, which consisted of: Florida orange juice, Organic raspberry yoghurt, Traditional breakfast with bacon, sausage, cheese omelette, herby potatoes and beans, Plaited white roll and preserve and Tea and coffee. Oh right, so that was a cheese omelette… I only ate the sausage which was very nice indeed from the cooked bits, and the orange juice was very much from Florida. I mean, being an expert on orange juice I only need a small mouthful to tell you where the juice is from, and the juice I drank on that plane was definitely from Florida, and not fobbed off as Florida juice when it was in fact from California or Happy Shopper and the bread roll and butter was also nice. We then had a pleasant flight, I chose to listen to my discman rather than watch R 16;Meet The Parents’ despite my nod of approval at the film with it only just having been released outside of cinema. The channels available through the plane via their sockets gave a good variety of music, and I did occasionally flick to them to listen to the odd tune, which could have been from many different genres. The landing was a bit ‘iffy’ and despite knowing that planes are mostly controlled by computers… this was a manual landing - if not then the computer needs checking! ‘Twas a bit bumpy, but we landed where we were supposed to after just a short delay circling the skies, so no complaints really. We picked up our luggage quite quickly, and were soon on our way to find the coach ************************************************ Back **** On the way back was different. Well, obviously, we going the other way, what would you expect?! We arrived at the airport after a slightly emotional goodbye after a night of no sleep, only to find that JMC had made a cock-up somewhere along the line, and all the people flying with them had to stand in one place and wait for their flight to be called up for a check-in number. It was very hot outside but that was the only place for us to queue , so we did and got hot. When we eventually decided to gain the ‘sod it, let’s go in’ attitude, we stood around for a little bit longer and then queued for our check-in number, which turned into two as JMC had so many people waiting to get onto our flight, who would usually be turning up in stages, not all at once. That took a while, but the JMC reps were very helpful in answering our questions. We handed in our luggage and went for a drink to wait for our terminal number to be called. It was meant to be called at 12:05… it wasn’t, so we just tried to go through passport control which was manic, people queuing outside the front of the airport, prob ably why the flight had not yet been called. After a bit of waiting for the queue to actually move, we got through and passed our bags through the scanner… <off topic> Let me demonstrate how stupid one of us three was - not me - when you walk through the metal detector, you only have to put metal objects (keys etc.) into the dish on the side… not your passport… well, ‘idiot boy’ as I quickly named him left his passport in this dish, then found he had forgotten it just as we were about to board!!! He ran back and thankfully nobody had nabbed it. DO NOT DO THIS!!! THERE IS NO NEED TO LEAVE YOUR PASSPORT THERE!!! Anyway, boarded the plane again, greeted by lots of smiling JMC workers, and took our seats. This time there was spare seats around us, so during the flight one of us moved into a seat in front of us. The take-off was… I dunno, fell asleep! BUT, I did not wake up, so it was obviously relatively smooth. Although I did not actually go to bed the night before (mmm…) so I was not a fair judge. The meal I was looking forward to, as I had not eaten for eighteen hours or so, and had been awake most of that time so… I was happy when the ‘menu’s’ came round telling me I had: Traditional roast chicken served with all the trimmings and a selection of garden vegetables, Orchard Trifle, Plaited white roll Crackers and cheese Terry’s chocolate orange wedge and Tea and Coffee. I was given a packet of cheddar biscuits as soon as I got on the flight too, so food on the way back was good. The whole roast thing was really tasty, the gravy was thick but manageable, the roll and crackers were great, and the wedge of chocolate was a bad idea as I wanted more! I didn’t try the trifle… looked like I shouldn’t… I’m fussy, gotta leave something! Sad as I am, I took these little menu’s home with me so I could write them in this opinion, and they have reminded me that the food was presented in a very fun way, and almost made you want to open the packaging. The papery material the sugar came in (for example) had "one or two lumps of…" on it, and another was "A pinch of…" - salt in case you didn’t guess. The heated food had "hot stuff" on its container, and this was a good impression, shows JMC had actually taken time over a detail as small as this. Handy if young children with you as well. The staff were nice, I think I managed to get a smile out of one of the air-hostesses, and on the way there and back (especially on the way back, she was nice!) and they were all pleasant enough. The landing was bumpy when we arrived in Gatwick, although it was windy so I let the pilot off for that one. We got out of the plane, on time, and got our luggage with no problems. Finally ****** Overall, I would have to say JMC are somebody I would fly with again, like most planes the seats were a bit cramped, those adapters are needed to use the headphones on all planes and the service there and back was good. The problem with queuing at the airport on the way back is an isolated incident, and so should not really be taken into account too much. In a sentence JMC are "An airline I would fly with again because of the good service and good meals, with no major problems that caused inconveniences." Ta DAN
I recently arrived home from my holiday in Kavos, Corfu which I booked through Thomas Cook with JMC. My expectations were not that great, and I expected the holiday to compare similarly with other package holidays that I have had in the past… especially the flights, which have never impressed me that much. I have also recently been a frequent flier on scheduled flights with British Airways and British Midland which makes any charted flights a chore. ---> Checking In <--- Checking in at East Midlands Airport for the outbound flight was extremely impressive, although me and my friend did arrive at the desk 3 hours before the flight. At this time there were only a handful of people waiting at the 2 check-in desks that were already open. Being early was also lucky for us, as some of the extra legroom seats were still available, and although split across the aisle we were willing to take these as they would have cost £30 to pre-book. Off we headed to the departure lounge feeling quite content at this stage. ---> Boarding <--- Our flight number appeared on the gate allocated about an hour before the flight was due to take off, so we headed down and got some seats as close as possible. There were no delays reported to our flight so all was still great. Boarding commenced about 40 minutes before take off, and we were directed to board via front/rear stairs depending on seat numbers. It turned out that we were the first people to board via the front stairs, and arrived at the top to see a completely empty airplane… what a strange feeling! ---> Seating <--- We promptly stowed our hand luggage and took up our very spacious seats with extra leg room. A treat indeed as I found on the way back that we had about 1/2 as much! I don’t know how well others sleep on planes, but I find it very difficult. My technique with the extra space was to put the tray table down, and to lean forward onto it. This w as much more comfortable than having my head swinging around on the chair back, and I got off to sleep for at least half an hour. The Cabin Crew didn’t seem to mind this, and I did also tell the people I was blocking in to wake me if they needed to get out. This position is impossible however in the standard seats as I tried it on the way back, and wondered how I would even be able to get into the brace position because there was so little space. In the end I resorted back to the head swinging technique. ---> Information <--- As everyone got settled in their seats, we were reassured that the plane was going to take off in it’s designated slot. After the captain had introduced himself and the cabin crew and they carried out the safety briefing we were told of the estimated flight time (2hours 50Mins) and weather report for our destination etc. I felt content that I knew everything I needed to know, so that was good enough for me. ---> In flight Entertainment <--- I have to say I myself didn’t take advantage of the film that was available on this flight, as I felt unwilling at the time to pay the £2.50 charge for the headphones. I would have paid the £1 charge for an adaptor to use my own headphones had I taken any with me! On the outbound flight, “The Wedding Planner” was shown, however I didn’t look to see what was on for the return flight. There was also a range of radio stations available for use with the headphones (about 10), and I think had the flight been slightly earlier I might have purchased the headphones instead of going to sleep and saved them in case I use JMC again in the future. My mate did purchase the headphones, and then to his dismay woke up when the plane hit the runway in Corfu! ---> Food <--- I’m not a fussy eater, and always look forward to the food on any airline even though it’s nothing special. It was good that we were shown a men u card at the beginning of the flight, and I got a sense of something to look forward to because of this. After the menu cards were handed out, there was a chance to buy drinks from the trolley before the meal service commenced a short time later. We were advised to buy all the drinks we would need for the whole journey at this time, as it wasn’t that long. The prices were what you would expect for an airline and you also received a free (very small) packet of mini cheddars to accompany any drinks. There was only one thing that let the food down in my opinion, and that was that it took the cabin crew ages to clear the trays away, so again I had to resort to the ‘head swinging’ sleeping technique and risk taking the tray out with me! ---> Service <--- Although before I mentioned that the cabin crew were a little slow at removing the empty trays, the service with JMC is one of the best I have experienced with a package holiday. There was no point at where I felt utterly disappointed which isn’t usually hard when everyone is in high spirits for a holiday and something goes wrong. During the flight I saw several people asking for blankets and pillows, and from what I saw there were plenty to go around, and I saw them being removed from sealed packaging which told me they were fresh. I had no other quibbles with the flight service other than on the return journey I got a bit fed up with the stewardesses buzzing round asking for questionnaires, charity donations and trying to sell scratch cards. ---> Arrival <--- On this particular occasion the arrival was probably my worst experience, although this was largely down to the size of the airport at Corfu, and the JMC reps informed us fully of what we needed to do before leaving the plane and entering the terminal building. After collecting our cases about an hour later we found the JMC helpdesk who promptly told us the coach number and within another 10 minut es everyone was on the coach and heading for the resort. ---> Punctuality <--- I have to say I was very impressed with the punctuality of the flights both ways, and in fact we arrived home 15 minutes earlier than scheduled. Upon arriving back at East Midlands and collecting my luggage 15 minutes later, I was on my way home. Fortunately for us on this occasion there had been no delays. ---> Summary <--- I had a fantastic holiday this year, which was added to greatly by the deal that was offered by JMC. They took away all the hassles that I would usually have associated with a package holiday, and I was most impressed, Well Done! The good feeling about JMC didn’t stop at the flights either, they were courteous and polite throughout the holiday and also organised some good outings within the resort I went to. I would definitely not hesitate to use JMC again in the future and would recommend them to friends.
I have only flown once with JMC and to be quite honest I really wouldn't want to go with them again. My girlfriend and myself flew to the Dominican Republic last year for christmas. It was the 1st long haul flight I had been on in around 10 years. We got away on time so I was quite pleased about that and yet again, as what always happens when I fly, we end up over the wing....so no view for us. Anyway we got settled in our cramped little seats which must have been no more then 16 - 17" wide and waited for our breakfast. Now the food on here was not too good at all. Breakfast consisted of - sloppy scrambled egg a crispy piece of bacon 10 baked beans (slight exageration) 1 tiny sausage 1 hard bread roll tea or coffee what made things worse for me was that the pull down tray from the seat in front was broken. It was on an agle facing myself so everytime the plane hit any small amount of turbulance my whole food tray almost ended up on my lap. I really can't remember what we had for our next meal but i do know it wasn't much better. The seats were set out 3 - 4 - 3 with hardly enough room to walk up and down...so if a trolly was on the move and you needed the loo...Tough. The movies were up to dat which i thought was really good. We had Chicken run going and gone in sixty seconds coming back. Unfortunatly the cabin crew deemed it the right time to serve our food half way through the movie...hmmm not a good idea so of course you end up missing half of it. The landings and take offs were very good and the overall speed of the flight went according to plan. The cabin crew also seemed cheerful which must be difficult to do on such a long flight. In my opinion they tried to fit too much into a small place and cut back on money in other places. The plane also could have done with a lick of paint as it seemed a little shabby on the inside.
I have just come back from Ibiza on a JMC flight into Gatwick Airport and after reading other opinions in this category l must admit my experiences seem to go some what against the grain of popular opinion!! Im from Belfast and there was a severe lack of cheapie holidays so we decided we'll fly from Gatwick and get a connecting flight over (thank god for low cost airlines!). To be honest l had never heard of JMC before this experience so l was a blank sheet so to speak - l had no pre-formed opinions. CHECK-IN - For us check-in at Gatwick was a somewhat rushed affair, we had a connecting flight in from Dublin and so as a result we actually the last people to check-in, therefore our choice of seats were extremely limited. We were allocated 2 aisle seats across from one another - to be honest this was fine. The check-in attendant was efficient at his job but l would say not overly friendly - ok it was almost 9pm on a Saturday night he could probably think of a million better places to be! Finding the JMC zone in Gatwick was incredibly easy - there was easily 10 to 15 check-in desks flying to various destinations over the world. Pre-bookable seats were available at a nominal charge. BOARDING - We rushed to the departure gate - literally ran all the way as we thought we were in danger of missing our flight. FOOLS!! We had plenty of time in the departure lounge. My partner David was very angry as he smokes and could have had 1 last fag before flying! Seats were called in various sets with kids and special assistance passengers going first. It was all very painfree! SEATING - This is my one area of contention - we were sat between rows 29 and 30 which were sliced in 2 with the toilets. Due to this we could not recline our seats whatsoever - the result was very cramped conditions - especially if the passengers in front reclined their chairs. In saying this we had aisle seats so at least we could stretch a bit. Luckily as the flight was les s than 2 hours we did not have to endure the discomfort for very long. THE FLIGHT Flight Information - The captain and head steward gave regular updates on arrival time, journey conditions and the weather at our destination. It was all top quality. The safety announcements were very comprehensive and we had a Mr Motivator video shown to in flight exercise due to the recent deep veined thrombosis scares. Food - Ok perhaps lm strange but l actually enjoy in-flight food (don’t ask me why l don’t know!). We were given menu cards detailing our meal - a hot meal with a white roll, desert and tea/coffee was served. It was served very quickly into the flight even before the drinks trolley did its rounds! Entertainment - You could by either JMC adapters/ear phones at £1/£2.50 respectively so that you could watch cartoons or comedy programmes. As l read this was not something we bought. JMC also provided passengers with quite a good in-flight magazine with articles on popular culture - catering for all age groups. Some duty/tax free goods were on sale - although this did not include ciggies or alcohol as we were flying to an EU country. Customer Service - Staff were helpful but obviously very rushed trying to ensure that all activities were carried out in the short flying time. I do not know how they kept their patience thought with kids and adults alike pushing past the trolleys every 2 seconds trying to go to the loos! At The Other Side - after a minimal wait on board the craft, we were taking by bus to the terminal building for passport control and baggage reclaim. This was the last l saw of JMC until our return journey. The Return - Again this was a very similar story - the flight was almost identical but in the opposite direction! OVERALL Apart from only flying from mainland UK airports (JMC do not fly out of Ireland), l found JMC quite decent. They area a relatively new package company, therefore l expect them to continue growing. They are linked to travel agency Thomas Cook so expect JMC holidays to be push should you visit Cook's. Find out more about the airline at http://www.JMC.com. I had previously emailed JMC to ask why they do not fly out of Ireland (more specifically Belfast) heres the rely l received: Dear Heather We already do fly from Belfast - albeit not that often. We have just completed a series of four flights on behalf of JMC Holidays from Belfast to Faro. We are also aware that the cost to base a JMC aircraft in Belfast is just too high and therefore it does not make any business sense to do so. I hope this helps Kind Regards Alexandra Wellard Talk to us JMC Holidays Thought you like to know!
Judging by some of the reviews I have seen about JMC Air, im shocked to say the least that they can be this bad!! Having flown with all the major UK charter airlines (Britannia, Air 2000, Monarch, Airtours) I would, from my personal experience rate JMC as one of the best. The aircraft are bright, lively and OK, they're cramped, but so are most charter airlines - and i have come to expect that this is going to happen regardless of which airline you choose to fly with (or rather, is chosen for you by the tour operator!) JMC have also gone out of their way to develop ergonomic seats, which are trendy and comfortable. The menus are bright, and the general theme of the airline is modern and appealing - compared to the likes of Monarch, who have probably the narrowest seats of any UK charter airline on their A300 aircraft and the ugliest colour scheme! Our outboud flight had some problems with closing the door, so we were delayed for 30 minutes, which is reassonable compared to most charter airline delays! JMC were in actual fact, the airline I have least enjoyed flying with - but this was to be fair, well beyond their control on the return flight. We had Severe Air Turbulance, which meant everyone on the flight thought they were going to die - no exageration! 2 hours of pure living hell being thrown about in the sky. The JMC crew were relaxed although trays were flying all over the place, and the captain practially spoke to us every 2 minutes. Although I hated every moment of the flight, JMC did their best to make us all feel relaxed. Thanks JMC!
Having read other users comments I have to say that we had no problems whatsover with JMC airlines. We had loads of problems with JMC itself but that is explained in my other opinion. The flight was very punctual. The checkin was easy and the reception desk staff friendly. The flight out was very comfortable with a fantastic pilot who took us down onto the runway at Palma very smoothly. Which is nice because myself and my partner have ear pain on decent. The return flight into Manchester was a little bit more bumpy however. There were some nice little toutches on the flight itself. You are given a little menu about what you are about to eat. You cant choose however so this is a little bit pointless. The entertainment is resonable with TFT flatscreen TV's above every 6th seat. So everone gets a good view. You have to pay £2.50 for your headphones though which is a bit of a pain. I liked the food too - which is a first for me, I've never eaten a full meal on a flight but here it was acceptable. Anway, all in all I would fly again with JMC but I wouldnt book a package holiday with them. Thanks Alex
My recent holiday in Spain was the first time I have flown with JMC and having read other opinions before going I was surprised at the quality of service I received. I didn't have high expectations, after all JMC airlines are only a package operator not a real commercial airline, but in comparison to other package flights I've had they were excellent. ~~~ Check In ~~~ I was very impressed with the JMC check in service at Gatwick, to be honest I've never seen a better system in operation even with the commercial airlines. There were a number of JMC check in desks which were situated together in a cordoned off area. Before queuing for a desk a JMC staff member looks at your tickets and tells you which desk to go to. The desks are all checking people in from different flights so queuing is minimised. When we booked the holiday the travel agent asked if we wanted to pre-book our seats, as there was a charge for this I declined. The travel agent advised me that without pre-booking we may end up sitting separately, as there are just the two of us and it's only a short flight this didn't worry me. On arrival at check in we were asked if we wanted two aisle seats or a window seat and one next to it. There was no question of us being sat separately. ~~~ Boarding ~~~ Boarding was called nearly an hour before our take off time so we didn't hurry down to the gate. When we did get to the gate I was pleased to see that although the plane hadn't started boarding there were not a lot of people waiting, a good omen for spare seats! Boarding commenced about 30 minutes before take off and we were asked to board according to our seat numbers rather than one mad dash for the plane. We were fully boarded in good time and our plane had no problem making its take off slot. ~~~ Seating ~~~ The seating on our flight was, as usual, cramped. I think there is little you can say about this after all these flights are extremely cheap (the whole holiday cost only £340 for two of us). Fortunately it was a short flight of only about 1 hour 40 minutes so the cramped conditions were bearable. Also we had young children sitting in front of us who didn't recline their seats, had they done so I would have found the table jammed into my ribs. ~~~ Information ~~~ Information was given throughout the flight regarding flight duration, height, speed etc. We were also given the standard reminder to change the time on our watches and the weather report that we had left behind sunshine in England and it was raining in Spain. Before take off the captain introduced himself and informed us that as there were a number of empty seats we would be able to use them once the seat belt light had been switched off. This was great as the person sitting with us moved up the plane giving my hubby and I three seats between us to stretch out on. ~~~ Food ~~~ Although our flight was short we still received a hot meal. Being a vegetarian I have had some extremely unpleasant experiences of unidentifiable airline food. With JMC my hot meal did at least have the contents written on the lid, it was a bean casserole which was edible. The food is nothing special but then in economy class it never is, I also noticed they were serving children's meals to the kids in front. ~~~ In Flight Entertainment ~~~ Due to the short duration of our flight there was no film shown, in the time we were on board we wouldn't have seen the end. The entertainment consisted of a few comedy shows, some old favorites like Friends and others I've never heard of (they were probably too trendy for me). Unfortunately JMC charge £2.50 for headphones which isn't worth it for a few comedy shows. If you have your own headphones you are welcome to use them, but there is a double socket for which you need to purchase and adaptor for £1. Still these are things you can ke ep for the next time you fly with this airline. ~~~ Service ~~~ The on board service had both good and bad points. On the negative side drinks were not the first thing to be served, in fact everyone started buzzing the staff to order drinks with their meals, the drinks trolley was brought round after the food. The positive side of the on-board service was the lack of it! This may sound strange but on my last flight with Britannia (see opinion!) we were constantly harassed by stewardesses who seemed to have been trained by used car salesmen. JMC offered no such hassles, as cigarettes and drink are not sold on EEC flights anyone wishing to purchase gifts was invited to press the call button and the rest of us were left alone. Also although the in-flight magazine showed charity scratch cards for sale these weren't pushed under our noses for the usual guilt trip. ~~~ Arrival ~~~ On arrival at Reus airport the airline staff were very helpful with the families on board. Children were helped down the stairs and wished a happy holiday by the smiling stewardesses. Our JMC flight had ended and it would be a week before we flew with them again. ~~~ The Return Journey ~~~ The return flight with JMC unfortunately didn't contain myself. The day of our return there was a strike in Greece which left JMC (and undoubtedly other airlines) with some problems. To minimise these problems a different plane was sent for our flight. Unfortunately this was a smaller plane which was unable to take 7 of the passengers and we were among the "unlucky" seven. I say unlucky because we were routed on a flight from Barcelona to Heathrow and then given a limo home or in our case to the car at Gatwick. This meant we arrived home about 3 hours later than we should have. JMC as a company did do their best though and our homeward flight was Business Class with Iberia – watch this category for an opinion! ~~~ The B ottom Line ~~~ I feel that our JMC flight was one of the better package flights I have had in recent years. The service was prompt, courteous and above all well organised, I will not hesitate to fly with JMC again.