Lufthansa

Hmmm .. I used to think Lufthansa were great! im not so sure now. I have flown with lufthansa three times.. here are my experiances for each. Lufthansa to Bangkok 2001= this was my firt flight with lufthansa and was a great experience, the plane was not full but i still only got one seat and the staff were extremely friendly and helpfull .. seats were comfy and we had personal televisions and radios along with two very nice meals. It was one of those flights where 11 or 12 hours felt like about 5 .. 5 stars for this! Lufthansa to Frankfurt 2008= This was a small plane which was carrying mostly business men, the plane was fittid out with ...  Read the complete review

In these days of cheap no thrills flights, it was for me a bit of a blast from the past when I travelled with Lufthansa to Graz from Manchester to Graz via Dusseldorff. You tend to forget about how flying should be, when you don't have to pay for everything its nice to get something for just the cost of the ticket. Now I've got to be honest, my tickets were bought by the univesity so lufthansa was the only option to get to Graz. Therefore when the tickets were through via email, it included food and refreshments. So getting to Manchester, well I booked in had to explain I was going on to Graz after landing at Dusselfdorf, it was explained to me that ...  Read the complete review

I flew with my family from Heathrow to Frankfurt last week. Firstly, the on-line check-in is not perticularly user friendly. Once you have found the correct area of the website (which is not immediately obvious) you then are presented with 2 boxes for entering your details. It gives you a number of options such as the card number or booking reference but you need to click the drop down menu to choose. Again, this wasn't immediately obvious. Then, unlike BA's online check in, it doesn't automatically bring up all the names on your booking - only the lead passenger - so you have to identify each one individually. Finally, you can only do this a maximum of 23 ...  Read the complete review

I am a regular traveller with work and have used Lufthansa numerous times over the last five years on European flights. Check in at both Manchester and Birmingham which I use most frequently is efficient with short queues. At Manchester the check in is hidden away down stairs in terminal one. I have never had any trouble with baggage it has always turned up on time. On the flights given the cost cutting that airlines are going through the free drinks and a sandwich are welcome. Level of service is as you would expect of our German friends efficient . The staff are always pleasant enough they do the job and are polite. Flight times are always convenient and ...  Read the complete review

Lufthansa is a part of Aviation group and has been in existence from the last 78 years or so. But with all these years experience and reputation, I don't think their standard of service is at par with some of the other competing airlines. Experience- I used Lufthansa to fly recently to India since it had some offers then. This was the first time and was quite apprehensive as we generally opt Emirates to travel to India. Much to our thinking the whole experience was a disaster! My son was then 2 so he kind of understood what an aeroplane was and we hyped up the whole flying experience even before the journey- hoping that he would be comfortable in his 13 ...  Read the complete review