Truly a good airline! (Lufthansa)

Member Name: Serufish

Product:	Lufthansa
Date:	02/08/08 (37 review reads)
Rating:

Advantages: Quick, brilliant customer service, nice food

Disadvantages: Sometimes a bit boring, sometimes slightly delayed.

I have only flown on Lufthansa Regional jets, apart from 2 flights with Lufthansa to Venice and back to Frankfurt. They operate a very tight ship (or plane as you could say). The flights out of Düsseldorf are almost always on time, if not, delayed by perhaps 10-20 minutes. The flights into Düsseldorf are almost always early, even if you get delayed at a UK airport! (This is quite odd actually.) The planes themselves are very clean and tidy.

The stewards/esses are perhaps the best feature to remark upon here, they will almost always offer me more drinks, ask me how I'm doing, just nice, personal things to add that little extra to your flight. They provide free food + drink on all flights, doing very nice little rolls on the Regional jets. You are generally looked after in most aspects.

The in-flight entertainment is the downside though. There is almost nothing provided for short haul flights (Okay, so that is fairly justifiable, but it would be nice if they did.), so I just take my laptop for watching a movie or catching up on work.

Overall, they are a very good airline and deserve the national carrier status they have got. Their service is brilliant and personal. The only thing that could be improved is the entertainment. But that is minor anyway, for short haul.

Summary: I think you need to fly with them a lot to really appreciate what they've got to offer